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WigsBuyReviews 693

2.2

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WigsBuy Reviews Summary

WigsBuy has a rating of 2.2 stars from 693 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsBuy most frequently mention customer service, wrong color and human hair. WigsBuy ranks 27th among Wigs sites.

service
152
value
157
shipping
141
returns
122
quality
153

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Nevada
1 review
3 helpful votes
Follow Patricia W.
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Very Nice Wig
February 6, 2017

Yours wigs are very life like. Easy to maintain, and they keep their shape very well. I am in the process of ordering another after I write this review..

Date of experience: February 6, 2017
Minnesota
1 review
1 helpful vote
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Second order faster delivery than 1rst one and as delivered. Great deal with coupon. They advertise a lot and show how nice the wigs actually look on models better than most

Date of experience: February 6, 2017
Canada
1 review
1 helpful vote
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Love it
February 6, 2017

My hair is fantastic it fits well and is incredibly soft and light for the up and coming summer and the beautiful color and shine is perfect for my skin color i apsolutly love it.:-)...

Date of experience: February 5, 2017
Nevada
24 reviews
54 helpful votes
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False advertising
February 2, 2017

I ordered the wig Nia Long is wearing under African American Wigs. What I received was nothing like it. I got a wig that was so silky smooth, how can they call it African American wigs? The texture was not even close to African American hair. The part was also about 1" long, in the photo it's about 3-4" long. Finally, the lace was so light, it was for caucasian skin tone. How can they call this wig for African Americans? Just because they have Nia Long photo? The photo has nothing to do with the wig I received. Now, it's been 5 days and they have not responded to my return request. Thanks goodness paypal and Visa are on my side, they opened a dispute and gave me a temporary credit until they can reach the merchant.

Date of experience: February 2, 2017
shriney y. — WigsBuy Rep
over a year old

Dear Customer,
So sorry to hear that you had some problems about your order. Could you please let me know your correct id number so that I could be able to help you? Any other questions, please also feel free to send emails to reviews@wigsbuy.com, we will try our best to help you solve your problem. Have a nice day.
Wigsbuy

Pakistan
1 review
2 helpful votes
Follow ammara p.
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Order number: 1037492
January 30, 2017

I received this curly African American wig yesterday. I tried it this morning to a friends party. I felt like a celebrity with all the hunks throwing flirty glances towards me. This fashionable lace front wig makes me feel younger and sexier.

Date of experience: January 29, 2017
Kenya
1 review
0 helpful votes
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Order number: 1023857
January 20, 2017

I ordered this with a wig at the same time. It's ingeniously designed, arrives flat and is quickly assembled. It keeps the wig's shape and prevents it becoming flattened. It's also ideal when drying the wig as it will air it quickly and efficiently.

Date of experience: January 19, 2017
Cambodia
1 review
0 helpful votes
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Very high quality wigs
January 19, 2017

Wigsbuyhas made my life easier... i find may options to choose from. Talking about thir quality--they are just master in the field. I have purchased a cuople of wigs from this store and i am happy for my decision. Wigs are made of good quality material that lasts longer.

Date of experience: January 18, 2017
Pakistan
1 review
2 helpful votes
Follow khalid i.
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Elegant and gorgeous, the synthetic wig gave a pleasant stroke to my eyes in the first instant as soon as I saw it online. Why shouldnt it, as the short & smart wig suited me in a befitting manner; and especially the adorable blonde. Order # *******

Date of experience: January 18, 2017
Bangladesh
1 review
0 helpful votes
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Great choice for Buyer.
January 17, 2017

I have already buy $2000 product and all of them are really awesome. This website service is also very good. I Will definitely recommend it to my friend for shopping here.

Date of experience: January 16, 2017
Pakistan
1 review
0 helpful votes
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Awesome Product
January 13, 2017

I bought this wig as part of a costume. The quality was far above my expectations. They did an amazing job and the price was well below what I would have expected when I saw the product. WigsBuy.com had it in my hands in a few days and gave a great discount on the shipping. I will be doing a lot more business with them after this experience and I will tell all my friends.

Date of experience: January 12, 2017
Romania
3 reviews
1 helpful vote
Follow Lidia C.
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I received this today on time! And I have to say I love it. Color was a little darker but the length for me was perfect! Awesome product and very natural looking. I have been told I have never looked better! Well worth the money!

Date of experience: January 12, 2017
California
1 review
0 helpful votes
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Great
January 10, 2017

Nice wigs, I really like they have an option for petite cap size, because other wigs are always big for me.
It takes a little while to ship and receive, because they are made to order for some, most or all.
So don't order expecting it within a week
I have always have good experiences when needing to contact customer service.

Date of experience: January 10, 2017
Nigeria
1 review
0 helpful votes
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Excellent
December 26, 2016

I ordered the chic and sexy synthetic wigs online. They are so cheap and very valuable. The colors are so amazing. They are absolutely beautiful. They are comfortable and simple. A great fit for all types. I really like the simple synthetic wigs.

Date of experience: December 26, 2016
Texas
1 review
0 helpful votes
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Great company to deal with. I highly recommend them to you. Best wig place I've found. Beautiful wigs and good people to work with.

Date of experience: December 21, 2016
California
2 reviews
4 helpful votes
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Excellent quality, service, and selection. After several weeks of online searching I'm settling on 2 wigs from Wigs buy.

Date of experience: December 19, 2016
Nigeria
1 review
0 helpful votes
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Outstanding product
December 15, 2016

My wig came in the mail a few days ago and I absolutely love it! It fits great and the hair is soft and natural looking. I highly recommend this product!
Order number: *******

Date of experience: December 15, 2016
Pakistan
1 review
0 helpful votes
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ABSOLUTELY LOVE IT
December 15, 2016

This product was of high quality and arrived sooner than I thought. Color was exactly like what was shown on the website. Higher quality than other products at the same price.

Date of experience: December 15, 2016
Virginia
1 review
0 helpful votes
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I ordered a wig from Wigsbuy.com and it is the worst mistake I have ever made! I spent over $200 for the wig I wanted. I should have done more research before making the purchase. I have learned that their images of the wigs are just googled images of women, NOT of someone wearing their product and that they are the ones writing the reviews on their website after communicating with them for now over 3 months! They are absolutely awful. I have done everything they have asked to get my refund since the wig was not at all the quality or look I was expecting and now over 3 months later I am still batteling with them to get my refund and also refund me shipping of an additional $90 I had to pay to ship it back and they don't even want to refund me the full amount I paid for the horrible wig! It was so bad that I definitely couldn't keep it. I wouldn't be caught in it. I opened the box, took the wig out and with one look knew I had made a terrible mistake and I am still paying for it and am now out more than $300 at this point! Please DO NOT order from them and put yourself in the situation I am in with them! I don't want that for anyone. I hope this reaches a lot of you out there!

Date of experience: December 6, 2016
Illinois
1 review
0 helpful votes
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Love the wig!
December 5, 2016

I love the wig very much, When I order again I will order a full lace wig though. The perma-tease isn't terrible but I think it would look more natural as a lace wig. Other wise I got what I expected when I expected it in awesome condition. I will order again.

Date of experience: December 5, 2016
Florida
1 review
3 helpful votes
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Awful Experience
November 29, 2016

The second time I ordered a my experience was dreadful. The order was placed the day of Thanksgiving with hopes that I would receive my wig in time for Christmas. Well, I did not receive it in time. I emailed them more than a dozen times to hear excuse after excuse about my wig was on the way. Well it wasn't. When the wig did arrive, it looked awful. I was extremely disappointed and dissatisfied. I returned it. They lost my business. I will never order from this company again. They refused to give me a fund refund. I found them very unprofessional. The people responding to the email can barely speak good English. Thumbs down for Wigsbuy. You lost a valuable customer in me.

Date of experience: November 27, 2016

From the business

Wigsbuy provides natural looking cost-effective wigs, hair extensions & accessories for free shipping. Shop custom size synthetic & human hair wigs for men & women in multiple colors on our wig store here to explore the secret of instant beauty.


wigsbuy.com
Shenzhen, NULL, China
+162