business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.4 stars from 1,027 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 78th among Women's Clothing sites.

service
504
value
490
shipping
514
returns
383
quality
452
This company does not typically respond to reviews
Australia
1 review
0 helpful votes
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Quality & Sizing
February 22, 2021

Great quality clothing, shoes, belts & handbags. I've never had to think about returning anything. Sizing accurate (:

Date of experience: February 21, 2021
Australia
1 review
0 helpful votes
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Shocking customer service
June 30, 2022

Would never buy from here again - sizing is clearly not true to size and they won't let me swap or refund

Date of experience: June 30, 2022
White F. White Fox Rep
over a year old

Hi Jess,

We are sorry to hear this.

Please note, that our sizing guides are only estimates and every person is different in their proportions and measurements.

Please be assured, that White Fox Boutique takes all feedback on board so we are able to better ourselves as a company and be the best version of ourselves

Warm Regards,
White Fox Team x

Texas
1 review
0 helpful votes
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THE BEST
March 29, 2021

Easy shopping. Very organized website and great checkout. Many choices to pay! The best of all. Just love it!

Date of experience: March 28, 2021
Florida
1 review
0 helpful votes
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Great customer service
December 15, 2022

Very helpful and responsive when I requested an update to shipping speed. Also super cute clothes! Highly recommended.

Date of experience: December 13, 2022
Australia
1 review
1 helpful vote
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Eh
October 16, 2020

I think the sizing is off, the models are unrealistic body images - super fit and big busted women. Sizing runs small

Date of experience: October 14, 2020
New Zealand
1 review
0 helpful votes
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Quick and simple check out. Quality of the items is always super high and the customer service team are really helpful

Date of experience: November 7, 2020
West Virginia
1 review
0 helpful votes
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Helpful customer service
February 22, 2023

Tamara with the customer service team was amazing! She got back to me super fast and was easily able to fix the issue with my order. I'm so happy!

Date of experience: February 22, 2023
Florida
1 review
0 helpful votes
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Disappointed
December 10, 2022

Been over a week and it still hasn't even shipped. Seen people talk it up for years and finally pulled the trigger, upset about it.

Date of experience: December 10, 2022
Australia
1 review
0 helpful votes
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Love white fox
November 3, 2020

Have shopped with white fox quite a few times now. Love their clothing, shipping is always fast and their communication with the customer is great.

Date of experience: November 3, 2020
Canada
1 review
0 helpful votes
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Style on point
August 2, 2021

Every item I order and very stylist and on point. They always have trendy items and get compliments when I wear any of their clothes!

Date of experience: August 2, 2021
Australia
1 review
0 helpful votes
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Online
November 24, 2020

Such an easy website to use and trust worthy! All items are true to size and also very affordable! 100% recommend this site to everyone!

Date of experience: November 23, 2020
Mississippi
1 review
0 helpful votes
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Shipping
November 25, 2020

I had amazing customer service! Thank you so so much for helping me out with the shipping because I really needed it for my birthday!

Date of experience: November 24, 2020
Canada
1 review
0 helpful votes
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Good quality
February 22, 2021

I ordered twice here and I've never been disappointed by the service. Loved the quality of every item i got!

Date of experience: February 21, 2021
Kentucky
1 review
1 helpful vote
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Useless
December 15, 2020

Both of my experiences with customer service have ended with no resolution. This company has no care for their customers.

Date of experience: December 15, 2020
Missouri
1 review
0 helpful votes
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Great customer service!
November 30, 2020

Orla helped me get my shipping changed free of charge so that my dress would arrive before my 21st birthday!

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Easy to navigate
November 16, 2020

The White Fox site is really easy to use and navigate, never any issues and customer service is so helpful!

Date of experience: November 15, 2020
Kentucky
1 review
0 helpful votes
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White Fox
March 10, 2022

My clothes were awesome. Everything fit true to size and is great quality! Obsessed and can't wait to order more

Date of experience: March 9, 2022
Australia
1 review
0 helpful votes
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He was extremely helpful and quickly solved my issue! He took the time to make sure that all was well!

Date of experience: October 6, 2020
Australia
1 review
0 helpful votes
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Never could be easier
December 12, 2020

Very simple and easy to put everything into cart or wish list, all the details needed is clear and very simple. Thank you for making it so easy

Date of experience: December 11, 2020
Canada
1 review
0 helpful votes
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White fox is by far one of my favorite place to shop.
I love their style, the quality of their pieces, the customer service, and their FAST delivery.

Date of experience: October 25, 2020