Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I love my keyboard! The only thing is sometimes to keys will stop working or a light won't work. I usually just turn the keyboard on and off and that fixes the issue!
I bought an in item through this company which I have decided to return. Their website says to email them which I have done numerous times over the past 12 days, and they have ignored all my messages.
I suppose they'll probably wait until the 30 day return window is finished then message to say it's too late.
Great service from What Geek. Brilliant Anbernic device. Arrived pretty quickly considering it was coming all the way from China. I've had so much use out of it already. Would order from What Geek again.
Was skeptical at first but once they gave me the information all worries went out the window would definitely buy from them again
Everything came quickly, undamaged and complete. I had no issue with removing keycaps or switches and changing them around, the keyboard is of supreme quality and I couldn't be more satisfied.
Amazing keyboard! I love the thocky sound, the color and everything 😍😍😍😍😍😍😍 definitely come back for my future purchase 🤭
Was great at first, then at the start of March it still powers on but no input from the controller.
Arrived before I was expexting it and the box was undamaged. Absolutely perfect shipment and product
My order arrived swiftly and is beyond perfect. I am obsessed with my keyboard and use it daily. Thank you so much! :)
Everything arrived in perfect state, it just took a bit longer than what I expected. It wasn't their fault but I'm from Mexico so everything takes time to arrive.
Ease of order and delivery times were excellent. No issues.
Made a purchase and it got delivered on time. Product as described, of great quality. Good stuff 👍
Was looking for a handheld games console that played games like pack man, space invaders, Tetris, psp games like tekken, grand torismo and many more. Thanks to instagram I found the TrimUI smart pro. It was easy to find using the link from instagram and navigating the website was easy too.
You get to choose memory size and colours of console.
I oferderd the 128gb in white and it's what came in the post. It is light weight and easy to hold, the joysticks don't stick up to high and are super easy to move. You don't have to stretch your fingers to reach the trigger buttons. Plus the screen quality is brilliant.
The keyboard was delivered to the wrong house. It took me a while knocking on every door In my neighborhood, in the freezing cold, if they recieved a keyboard. I was lucky that someone was generous enough to give me my keyboard back, you might not be so lucky.
The package came in good shape and without issues. My problem is that it took so long to get to my doorstep. Usually when I order anything from China, it comes in a week tops. This time it took nearly two and a half. I would appreciate sending it through better delivery service next time.
The product didn't work right buttons were weird...
First time buying from WhatGeek. No problems at all - arrived promptly. They have some great stuff with good discounts.
Had to wait a while for delivery but apart from that very pleased. Love the sound of the switches. Easy to use on both my laptops by just flicking the switch at the back.
Amazing keyboard and good sounding switches for the price i paid.
I love my new keyboard and number pad!
They definitely came so much quicker than expected!
- Visit Website
- Shenzhen, Guangdong, China
- Edit business info
Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members