Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered trimui brick and 1 and a half weeks later it arrived. Great gaming device! I liked it so much i came back and bought another!
Was waiting for my order to come for 2 weeks from China, this was never advertised on any part of the website, painful expirience
Smooth checkout, items took a while to come and following the tracking was not very straight forward, but super happy with my device!
I bought this specific switch to build my first keyboard with the leobog hi75 frame. It came properly secured with bubble wrap and I was able to build my keyboard right away. The updates were also up to date, so I am aware of where my switches were. Definitely buying more here again and even recommend this to others.
Great color and works very good! Delivery was also great came pretty quick! Buy it I recommend it!
Arrived in decent time with a good price.
Mini pc works very well, for me this pc balances size and performance well, will definitely return to whatgeek for tech
Great price, Great product & good delivery time, I will definitely being purchasing more products in the near future👌
Very nice keyboard! It was a pleasant surprise, i believe the pictures do not make justice. The sound is relaxing. I really recommend it.
They say "free returns" but that is misleading. What they don't tell you is you are responsible for shipping fees if you need to return it. Since they are in China, it would cost me $75 to ship a $90 keyboard back. Therefore, it's not worth my return and I'm stuck with an item I don't need because they have a misleading return policy. Also, shipping time to receive my order was very slow because it's coming from overseas.
Never had a problem with this company, deliveries and product are always great. The RG35xx plus handheld is a lot of fun. Very happy all round.
Would Would definitely recommend it to other people its affordability is one of the reasons why I wanted easily customizable replaceable key caps and I love the color I would definitely buy this item again if I felt so inclined
Product was as expected. Delivery arrived on time as well. I would definitely buy from whatgeek again. Put the volume knob on my Epomaker galaxy80 feker.
Great Keyboard overall. Lovely experience after nearly two months. Nice sounds and very fast to remove all keycaps and customize around
It took a couple of weeks to despatch, but once it despatched I could track it all the way from china to my door.
Really pleased with RG cube XX, the OS came on a kioxia card.
Delivery turned out fast than expected for delivering something on the other side of the planet actually rather impressed.
Good Keyboard For The Price, mostly perfect but the windows key is a bit delayed some times, could be a cable fault but every thing else work really good
Brilliant console, fast safe delivery, amazing customer support 10/10, simple shopping experience and reasonably priced!
Prices were very competitive, delivery quick considering from China and ordered during the festive period. It took about 10 days.
I was worried about purchasing items from a site I'd never used, but the shipping was very fast and transparent and the items were of VERY high quality! I'm glad I was able to get a quality keyboard for a better price than Amazon.
Awesome egpu that is also a docking station! Its great having oculink and usb4 and can use them at the same time. Also, love the mouse pad from whatgeek! :)
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- Shenzhen, Guangdong, China
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Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members