Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I've had my keyboard for a few weeks now it works great. The price was amazing and shipping was quick.
I was a little uncertain as to if my order would even arrive as I had never heard of the company before. I was delighted when I got my order and it was all well packed and in working order when I checked it
Very satisfactory. The process was easy and intuitive, very swift and the console arrived in excellent condition. I would be very pleased to use WhatGeek again!
El teclado está demasiado bien está igual que lo vendían, pero hay varias cosas que quiero recalcar, yo vivo en Latinoamérica me llegó perfectamente pero cuando estaba en el proceso de llegar, la plataforma para rastrear el envío es bastante mala, me gustaría que fuera mucho mejor este servicio ya que uno como comprador se preocupa por su producto, ahora el teclado también hubiera sido muy bueno que el manual fuese en español, ya que por parte Latinoaméricana se le agradecería demasiado, además que el switch del teclado viene dentro del teclado para poder apagarlo o encenderlo esto también lo hace bastante incómodo.
Will definitely buy from again. So happy with the two keyboards and cloud wrist support.
The keyboards are aesthetically pleasing and thocky in sound while the other is creamy in sound, like music to my ears.
The sun was shining as I purchased the item. It arrived quickly enough, was kept constantly aware of its tracking and would use again 😁
After purchase I saw promotion carousel and wqs worried that it might be fake, however everything went fine, delivery took a while but I've received perfectly packed keyboard. I'm very pleased with purchase and overall experience. Would buy here again!
Great service, fast delivery. Straight forward and easy to use website. Keep up the good work. Was simple and straightforward.
Was nervous about ordering a board from an unfamiliar retailer but it worked out in the end! Love my new aula, great typing experience. Took a couple weeks as expected but it arrived nonetheless.
The shipping was lightning-fast, and the items were all nicely wrapped. The dock is awesome and works great!
The product selection is extensive, covering various price points and styles, allowing customers to customize their keyboards to their exact preferences.
If you are someone who cannot wait to have a product in their hands, please be aware that some of the products are shipped from China and take a couple of weeks minimum. The shipment and delivery were flawless, but it took long
Whatgeek as a website are okay but the product I bought was quite disappointing. It advertised that the product has mario games on but there were none on the product I purchased which felt like false advertising. Some of the games cut out which is disappointing. A wide range of games overall but I wouldn't buy an Anbernic again unfortunately. Maybe mine was faulty.
Delivery took a little longer than I had hoped and lots of the roms don't work. But using it a lot and would use again
First product I received was faulty, all the games were white screens when opened. When I contacted the company they did send a replacement item but due to the shipping, and the initial faulty device, this meant I had to wait a minimum of 4 weeks for a working item.
The item I have now received works well and my partner loves it.
The order was relatively simple. I did take a couple of weeks but didn't realise it came from abroad. I did not have any issues with the delivery and the keyboard I bought is really good.
Took ages to arrive. Turns out sending it back is impossible as you have to pay for postage back to China which costs an absolute wedge. Will never use again. Pure sheeeite.
Ordered trimui brick and 1 and a half weeks later it arrived. Great gaming device! I liked it so much i came back and bought another!
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- Shenzhen, Guangdong, China
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Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members