What A Pair

I bought a pair of shoes from whatapair.com. They were my size, however they were a juniors style with a round short toe. They seem to run short. I noticed on the shipping receipt a bright orange sticker saying " all sales are final" NO RETURNS. I turned the page over to a nicely printed out return policy saying "100% SATISFACTION GUARANTEED!. RELAX AND SHOP WITH CONFIDENCE. EVERY PURCHASE COMES WITH A 15-DAY MONEY BACK GUARANTEE." (what a farse.) WHAT A CONTRADICTION. So, I didn't know what to believe.
I thought it was at least worth a try calling to see if I could return them or at least exchange them. Thirty seconds into my reason for calling, I could not hear myself speak. The woman on the other line was talking over me so fast, and was extremely rude. I asked to speak to her supervisor, and again, I received the same rudeness. I thought, what kind of customer service is this?
I WILL NEVER SHOP WHATAPAIR.COM AGAIN. BEWARE: I HIGHLY DO NOT RECOMMEND SHOPPING WHATAPAIR.COM

Just wanted to give a shout out on the great service that I received when I called whatapair.com to place my shoe order. I had a couple of questions and was able to speak to the owner, who was very helpful in every way. I know that I will continue to shop on line with whatapair.com. Thank you again for all your help and patience.
Marie K.

First, I have to say that the line of shoes and styles that www.whatapair.com carry are fantastic and up to the minute in style. I had the privelge of speaking with the owner the other day when I had a question about a couple of pair of shoes, and she was one of the most pleasant women that I have spoken to, and was very helpful. The experience of ordering shoes from www.whatapair.com was one of the best on line experiences that I have ever had. I can assure you that I will continue to order from www.whatapair.com. Oh, and when I received my shoes they had put a gift in my order, an adorable purse hanger! Thank you again What A Pair!

The owner of this website is rude and very un-accomodating of customers. I always purchase tons of pairs of Yellow Box flip flops every spring. I purchased 47 pairs from www.whatapair.com. I was contacted by the owner. They refused to process my order since it was so large. I make several large online shopping purchases monthly - many with zappos - and have never had this issue. She was rude and hateful and most unhelpful. I decided to make my purchase from planet shoes. I got 20% off my entire order so I saved money and wasn't hassled. I would NEVER purchase from www.whatapair.com. Never!