Lori C.

I bought a pair of shoes from whatapair.com. They were my size, however they were a juniors style with a round short toe. They seem to run short. I noticed on the shipping receipt a bright orange sticker saying " all sales are final" NO RETURNS. I turned the page over to a nicely printed out return policy saying "100% SATISFACTION GUARANTEED!. RELAX AND SHOP WITH CONFIDENCE. EVERY PURCHASE COMES WITH A 15-DAY MONEY BACK GUARANTEE." (what a farse.) WHAT A CONTRADICTION. So, I didn't know what to believe.
I thought it was at least worth a try calling to see if I could return them or at least exchange them. Thirty seconds into my reason for calling, I could not hear myself speak. The woman on the other line was talking over me so fast, and was extremely rude. I asked to speak to her supervisor, and again, I received the same rudeness. I thought, what kind of customer service is this?
I WILL NEVER SHOP WHATAPAIR.COM AGAIN. BEWARE: I HIGHLY DO NOT RECOMMEND SHOPPING WHATAPAIR.COM