business logo of WeBuyAnyPhone.com

WeBuyAnyPhone.com

How would you rate WeBuyAnyPhone.com?
grey star
grey star
grey star
grey star
grey star
GB
1 review
2 helpful votes
Follow Dannie B.
Unfollow Dannie B.
Send Message
Share Review
Report Review

I should have learned from we by any car They did exactly the same, offer you a price to get you in and then cut you down to less than 50% of the offer. Me not being desperate for the cash in both instances I told them to piss off! So you are better off shopping around online and stay away from the Scammers…

Date of experience: November 24, 2023
GB
1 review
0 helpful votes
Follow Angela B.
Unfollow Angela B.
Send Message
Share Review
Report Review

This company is an absolute joke. I was quoted £45 for my iPhone SE, in my opinion it was in good condition. When they tested the phone they said the screen had 'considerable wear'. Their revised offer was £0! They then charged me £10.75 to return the phone. Such a Scam!

Date of experience: July 27, 2023
GB
1 review
0 helpful votes
Follow San w.
Unfollow San w.
Send Message
Share Review
Report Review

Only give one star so i can write a review do not sell to these Go private dont ever use these there quick to send envelope out. Give u a good price get your phone tben make out something is up with your phone then you accept new offer and then they wont pay out they start saying ur payment has gone missing and fraud team are onto it took me 6 weeks to get my money only because i was on at them everyday from morning till teatime threatening them with trading standards speaking and getting fobbed off by grace who answers the phone everytime saying the same $#*!e id never ever use them again total con they need closing down

Date of experience: January 19, 2019
scott h.
GB
1 review
1 helpful vote
Follow scott h.
Unfollow scott h.
Send Message
Share Review
Report Review

RIP OFF!!
August 15, 2018

Did not process payment as promise. Took phones from me and hen ignored every time I tried to contact!
If you dont get anywhere then try to contact Menzie who works there. Phone his mobile directly and he will pay up.

Date of experience: August 15, 2018
GB
1 review
1 helpful vote
Follow Lee M.
Unfollow Lee M.
Send Message
Share Review
Report Review

Worst company ever
September 10, 2021

The company genuinely try to rip you off. Sent a iphone 12 pro max in mint condition apart from a tiny little mark on the back. They offered me 675 pound for it. They got it. Looked it over and offered me 240 pound! They claimed the back had heavy use. Which was genuinely insulting. The phone had never been out a case! I don't understand how they offered me less than scrap value (which was 280 pound). Avoid company at all costs!

Date of experience: September 10, 2021
GB
1 review
2 helpful votes
Follow Martin C.
Unfollow Martin C.
Send Message
Share Review
Report Review

Absolute Rob dogs. Offer you a good price after you answer the questions honestly and then when get the phone they will absolutely come back with a derisory offer that most people will accept as it's them more hassle to get the phone back. Don't trust them.

+1
Date of experience: November 1, 2023
GB
1 review
1 helpful vote
Follow Y A.
Unfollow Y A.
Send Message
Share Review
Report Review

IPhone 7 128gb
April 2, 2019

2 weeks ago I sold my iPhone 7 to this company. It was in absolute mint condition. Originally they offered £207 but when the received my phone they said there was "moderate wear to the casing" and offered a revise price of £187 - rather than go through the hassle of having my mobile reposted back to me I agreed the new price. Was told payment would be in account within 5 days. 16 days and numerous calls later - no payment!
This company is run by thieves! Please avoid at all costs. I shall be seeking legal advice.

Date of experience: April 2, 2019
GB
1 review
0 helpful votes
Follow Marina C.
Unfollow Marina C.
Send Message
Share Review
Report Review

Do not consider this scam company at all, they just exist to rip you off and lie. I sent my Samsung 9 in excellent condition. Thought too it was silly for me to buy a new phone as it works great, I just wanted a better photobquality with the new iPhone I got. The quality of my phone including the screen is pristine clean and looks like new! I wrapped everything in bubble carefully before sending the package, and now they say there are heavy scratches on the screen. Can't believe I fell for this scam and now I'm freaking out to discover my phone damaged if I ever receive it back! Question for the people who had bad experiences with these scammers, do you know to which organism to complain and report them? Especially if they never send you back your phone or a damaged phone. Thank you!

Date of experience: December 10, 2021
GB
1 review
2 helpful votes
Follow Callum g.
Unfollow Callum g.
Send Message
Share Review
Report Review

Scammers
March 22, 2024

Absolute scammers.
Sent a ludicrous offer for my phone, then have the gall to want to charge me £10.75 to get my phone returned.
A V O I D
EDIT The only reason you are asking for info is hoping people won't supply it so the review gets taken down
UPDATE - I GOT £90 MORE FROM ENVIRONPHONE.
Your company should be ashamed of itself. Your are crooks.
I will strive to make sure nobody uses your scam of a company again
Shameful

Date of experience: March 22, 2024
GB
1 review
0 helpful votes
Follow Claire A.
Unfollow Claire A.
Send Message
Share Review
Report Review

Never use them
June 30, 2017

If selling a phone NEVER use webuyanyphone.com. After six weeks of me e-mailing and phoning and letters sent I have had, 2 cheques supposedly go missing in the post which then needed to be investigated by Royal Mail. The third cheque was stopped by them after I had put it into my account. So then they decided to pay it into my account which they said would happen on 29 June. Guess what it didn't happen and there excuse was the system went down. So this morning to my amazement when I checked my account the money was payed in. Hallelujah it's only taken 6 weeks.

So lesson learned never use webuyany.com they want your phone but reluctant to pay out.

Date of experience: June 30, 2017
GB
1 review
1 helpful vote
Follow steven d.
Unfollow steven d.
Send Message
Share Review
Report Review

Rubbish
March 24, 2022

Unfortunately i used this company who initially offered £300 for my phone. A week later they claimed the phone was cracked / damaged and revised their offer to £60...

The phone was collected on behalf of this company by a sublet company who confirmed at the time of collection the phone was in good condition with no cracks or scratches.

When the phone was returned to me parts were missing and the camera cracked... I now have a damaged phone with missing parts...

The customer service is terrible AVOID like the clap..

Date of experience: March 24, 2022
GB
1 review
0 helpful votes
Follow Sharon E.
Unfollow Sharon E.
Send Message
Share Review
Report Review

Feel scammed
December 16, 2020

My iPhone 8 was in pristine condition. Once they received it they offered £40 less than agreed saying it wasn't in good condition which is far from the truth. Feel conned and have asked them to return device!
Swerve!

Date of experience: December 16, 2020
GB
1 review
1 helpful vote
Follow Ian A.
Unfollow Ian A.
Send Message
Share Review
Report Review

Don't do it!
September 1, 2022

I sent my phone off (Samsung Galaxy S20)- in full working order and very good condition, after being offered an ok price by Webuyanyphone. I was then contacted after they had received it, to be told it was faulty and that the glass on the back had come away. I know for a fact that the phone was in very good condition. I still used it up to the point of sending to them! I had sent it them in the original box and well packaged. They reduced the price to £45 from £170. I have told them to return the phone to me, Even if it has been damaged either in transit or on delivery, I am not allowing them to profiteer from it. I should have listed the item on Ebay, as I was very sceptical about sending to them and my scepticism has clearly been justified, Do yourself a favour and steer well clear of using this company. Never again will I use this or any other phone buying company.

Date of experience: September 1, 2022
GB
1 review
0 helpful votes
Follow Jorge S.
Unfollow Jorge S.
Send Message
Share Review
Report Review

Horrible experience. Avoid.
September 20, 2023

The criteria according to which they rate the state of your device is so broad and vague that you almost surely will see your offer 'revised'. In my case, a barely noticeable dent and a very light mark on the back was enough for the rating of 'good' to be revised and the offer went down from £195 to £25! After asking them to send the phone back they raised the offer to £35. After declining again they informed me that I had to pay £10 for the shipping. You have to send an email, as they do not have an option to decline the offer on the webpage. Nor do they inform clearly of the cost of sending back your device. A similar company at least offered me £60 and gave me the option to decline or accept the revised offer. They sent the phone promptly for free when I refused.

Date of experience: September 20, 2023
GB
1 review
0 helpful votes
Follow mark J.
Unfollow mark J.
Send Message
Share Review
Report Review

This company was on BBC watchdog consumer rights programme for reducing the price offered for non existing damage and delayed payments. I had to threaten court action two and a half weeks after sending them a phone to get paid.
If you want fast payment and a better service go elsewhere. This guys are the Pits, and have a similar vibe of moped phone robbers. You would think they would improve their service to beat their competitors, after being on TV for bad business. NOT. NO no no no.

Date of experience: July 6, 2018
GB
1 review
2 helpful votes
Follow James S.
Unfollow James S.
Send Message
Share Review
Report Review

Trading Standards
February 20, 2024

I sent an as-new iPhone 14 Pro, still with the original screen protector and boxed so the brand new cable— not a mark, scuff or single issue with the phone— it had been used for one month before work issued me a work phone. The phone has been kept in the case and even had the original seal.

I posted the phone, paid for upgraded insurance of £750 and next day delivery with three lots of double wrap.

I was just informed there are slight marks on the screen, which there absolutely isn't and a revised price of less than £100 than they offered.

The phone was brand new and in perfect condition.

I have now had a chance to review the reviews on here and other websites and it's clear that they're intentionally providing a higher price and on receipt of the phone offering a lower price knowing it's not worth the hassle of returning the device.

The code provided by them showed no makes at all.

This service is a scam, and I am going to write a letter to the trading standards body this weekend as I feel there is anther evidence with this website and other reviews that they're reading in bad faith.

Date of experience: February 20, 2024
GB
2 reviews
0 helpful votes
Follow justin r.
Unfollow justin r.
Send Message
Share Review
Report Review

Stay away from this appalling company
November 22, 2022

Avoid webuyanyphone as they are con artists trying to scam sellers.
I agreed to an offer for my 6month old renewed Iphone 12 of £331. I sent the phone to them and they received it 17/11/22 and I got an email this morning saying problem and a revised offer. I logged in and was angry with there revised offer of £180. This Iphone was in excellent condition with no marks at all.
They offered to increase offer to £210 but I declined and am awaiting its return.
Terrible, Terrible company...AVOID

Date of experience: November 22, 2022
GB
1 review
0 helpful votes
Follow Ian B.
Unfollow Ian B.
Send Message
Share Review
Report Review

They will not pay you if you send your phone to them! Check their Twitter feed to see how many people waiting for payment. I ended up having to claim for the money owed to me through the courts. If you've been stung by these shysters you should do the same. It's quick and easy to fill out a claim https://www.gov.uk/make-court-claim-for-money

Date of experience: August 22, 2019
GB
1 review
0 helpful votes
Follow stuart h.
Unfollow stuart h.
Send Message
Share Review
Report Review

Shambles
May 26, 2023

A shambles. Original offer was £267, when they received the phone the offer reduced to £80 despite it being in great condition. They magnified the screen and highlighted some scratching. If you refused the offer you are then charged £11 for return of the phone. Very poor show.

Date of experience: May 26, 2023
GB
1 review
1 helpful vote
Follow Dave L.
Unfollow Dave L.
Send Message
Share Review
Report Review

DO NOT USE THIS COMPANY
February 20, 2020

They offered my partner one price for her phone. Upon receipt they invented a fault that didn't exist and changed there offer. When she declined and asked for her phone back it was returned with damage to the screen that wasn't previously there. They are a deeply shady company who you should not trust.

Date of experience: February 20, 2020

Overview

WeBuyAnyPhone.com has a rating of 1 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeBuyAnyPhone.com most frequently mention trading standards, good condition and screen protector. WeBuyAnyPhone.com ranks 30th among Sell Cell Phone sites.

service
76
value
75
shipping
69
returns
61
quality
68
This company does not typically respond to reviews
+27