stephen p.

Offered £178 for phone, was in very good condition, they informed me that it was badly scratched front and rear, revised price to £120, rejected this saying the phone didn't have any scratches.
Phoned them and advised them I wanted the phone returned and was told they had revised their offer to £148, again I refused, threatened them with legal proceedings and got another call from a customer service manager who told me the phone would be returned the next day, which it did!
Needless to say no scratches, I wish I had read reviews on this company before.
Don't use, even if you get slightly less for your handset!