I can't express in words how frustrating this company has been to work with. I was told from the start that it would only be $99/yr After a time, things were changed and my account closed. I expressed my frustration and received a reply stating that in order to activate my account I had to pay three times what was agreed upon. There was no apology in the response. The one star reflects their lack of empathy and customer service. Their actions prove that they only care about a profit and are misleading in their sales tactics.
We have been using WebsiteBox for years, their quality always going up with better service.
Tiffany Valverde built our sites, with 100% professional and dedication.
I recommend WebsiteBox to all my realtors friends and family.
I am so grateful for highly skilled and very professional customer services at WebsiteBox. From the moment I contacted them about website, Tiffany was delight with answering all of my questions. After signing for the Plan, I was connected with Travis and he was very quick and responsive and created an awesome website for me in less than a week up and running. Mike followed up on IDX approval steps, making everything move quick and smooth. I could not be happier to have my website with WebsiteBox! They are great!
WebsiteBox did an excellent job creating our website for my real estate firm. I've been a real estate broker for over three decades and was a bit skeptical at first but was pleasantly surprised. Thanks, Tiffany and Travis. If you are looking to build a real estate website? I highly refer WebsiteBox.
Verona Paschal Real Estate, LLC
It is the ABSOLUTE WORST! I have written several emails and they don't even care to respond. They are so full of you know what. The reviews you are reading from everyone else is spot on. It is horrible and despicable. You have to figure out your own problems.
When making modifications to your website, there are also lots of bugs you'll run into which are quite irritating. Example, when select a sentence and changing it to bold lettering, it will only select one word and make it bold. You have to select each word in order for the change to occur. Do you think you can deal with that?
My site has been working just fine up until February 2023. The Home value tool stopped working sometime in February or maybe even before February, and they still have no ETA on when it will be fixed. I keep getting the same response every time I contact them, "We're working on it". Now I have to go find another Home value tool to use in my ads. So frustrating!
Jenny May is an excellent example of professionalism. She is kind and patient. She allowed me to make choices while showing her natural creativity. I look forward to upgrading my plan as long as she is available.
I was referred to this site by a colleague and I was thrilled with the prices, service and modern templates! My account rep Tiffany Valverde was quick to respond to my requests and extremely helpful. She helped me customize a website perfect for my real estate needs. I would highly recommend this company to any realtor that needs a fresh modern look.
Sherry Walter
Beverly & Co.
Websitebox is down. I called the phone found on Facebook and is out of order. Seems that this company disappeared. My website is lost and all the link I have on my social media is not working. The company is not reachable at this time. Frustrated. My hosting company said that my website was transferred to Amazon but I didn't authorize the move. I am stuck with WEBSITEBOX because there is no way to contact them to see what is going on.
WebsiteBox is the worst website maker I have ever used. I highly discourage you to not purchase this website designer. The editing is infuriating. You can barely make edits to text or pictures without deleting edits or just being unable to edit. Once you have made an edit it is irreversible.
I am very pleased with my website and the hard work Jenny-May put into developing the website just for me. Jenny-May is reliable and makes herself available when I have questions about my website. I like the professional relationship we have with each other and Jenny-May listened to all my ideas and put them in fruition. My website is exactly the way I want it, it is very professional and cover all my needs. Not only that, I love the price point option that Website Box have. I had several appointment with other website and their prices were ridiculous! Especially for a new company on a tight budget. When I read what all Website had to offer at a fraction of the price, I could not believe it. I had to choose Website Box as my website developer and I am glad that Jenny-May is assigned to my account. Thank You Jenny-May for all your hard work! CEO Noble Southern Properties
When I contacted for help, Jenny May assured me that I was in good hands. Aside from the fact that she wasn't the account manager who had been assigned to me. I was able to get a lot of feedback. I wasn't able to find my listings and Jenny was able to find my listings using my agent ID.
I just bought the pro plan on WebsiteBox and started to build my website but having technical questions I asked help to their support team. They were amazing and very clear explaining how to go from an app to the other. I needed only 15 min instead of the one hour planned. For the price and features you won't find anywhere better. Highly recommend.
Almost 2 years with Website Box. I am off the chart happy not only with the product and also with their customer service. I have built my own websites multiple times in the past. NEVER AGAIN! Don't wait, put these people on your team today! I have recommended Website Box to all our 95 agents.
Andy C.
Chapman Hall Professionals
Awful customer service! Nobody could help me with a simple task of adding my domain to my site. After days of talking with multiple people I decided to cancel and get my refund. It's been 7 days now that I've been trying to cancel this account and still nothing. Run from this company! They offer a lousy product for a cheap price with no support. What's the worst is they won't even let you cancel if you're not satisfied!
I looked at Websitebox about 5 years ago and at that time, I felt that it was way too basic to create a quality site. However, I recently took another look and was shocked to see how far they have come. If you haven't looked at it for a while, you really should look again. Today, Websitebox boasts everything you'll need for building an absolutely beautiful and highly functional real estate website. And they do this for a very competitive price! It is super easy to use, while being very robust in options and features. And though it is easy to use, they also have a fantastic customer service staff to help if you need it. During my website building phase, I was especially impressed with a customer support representative named Candy. She listened carefully, was knowledgeable about the product, articulated ideas clearly, and conveyed a sincere sense of caring and value to me as a customer. Great product, great prices, great people. What more could you want?
I search all the web and in the end I made the choice on WebsiteBox. It was the best thing I did so far this year to get my website up and running. I was able to do it myself and looks better than some pro sites out there that charge $$$$. Give them a shot you won't regret it.
Just signed up about a month ago and so far it has been a great experience. Website is working as promised and my first orientation went very well. I would recommend this company to any of my colleagues in real estate.
Sami, Thank you for your one on one attention organizing my website today. This is the unexpected extra that makes doing business with websitebox.com so great!
11:23 am
Jim Anderson
Arizona-Fine-Properties
Designated Broker
Not quite up and running but everyone is so nice and helpful. I've paid a lot more for other sites but this one has all you need. The add-ons they have will cover anything you want to do. Highly recommend.
Answer: Amy - we have several containers which we allow for agents to determine how they best want to market their brand. You can use one logo in the header and one in the footer of the website if you like. There are several different options but the short answer to the question is yes.
Answer: John, the new platform is completely different from the older version. We simply didn't update the older version, we built an entirely new platform. The old version was antiquated and no longer supported the advances of technology and the needs of realtors. We are offering a free onboarding and you were upgraded into the Standard Plan for free and did not pay anything extra. We also offer a free SSL certificate with the new platform. I am happy to assist. I can understand the frustration with learning the new system but we communicated this to the customers for over a year that the new version would be coming. Please call me directly at ext 1117 to discuss further.
Answer: Joman, Thanks for reaching out to Websitebox. We cover many different MLS boards in the Miami and Florida area. We do cover MIami MLS - Miami/Dade County (Miami) as well as My Florida Regional MLS (MFR). For a complete listing of the MLS boards we cover, please refer to the attached link which shows the MLS boards we cover as well as any associated fees. https://www.websitebox.com/mls-coverage Also, Don't hesitate to call us at 1-866-857-1657 for any questions you may have. Thanks,
Answer: No! Run from this company their websites will alert your clients that their information will be shared and they should not insert any data into the system.
Answer: Hi Ashley, Thanks for your interest in WebsiteBox. If you visit the TESTIMONIALS page of our website there are links to over 200 Realtor websites. Here is the link for your reference: https://www.websitebox.com/realtors/testimonials.php Regards, WebsiteBox
Answer: Hi Carrie, Absolutely. You can either register a new domain name with us or use your existing domain name. Regards, WebsiteBox
Answer: Hi John, Thanks for your interest in WebsiteBox. We do support TREB, in fact you can get Toronto MLS data through our TREB feed or CREA feed so you have 2 options! In order to see our complete MLS coverage please visit the following URL: https://www.websitebox.com/realtors/mls-coverage.php Regards, WebsiteBox
WebsiteBox has a rating of 3.7 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebsiteBox most frequently mention customer service, real estate and mark sanchez. WebsiteBox ranks 150th among Website Builder sites.