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Webkinz has garnered a mixed reputation among its users, with many appreciating its nostalgic value and educational aspects for children. Customers enjoy the engaging gameplay and the responsibility it teaches through pet care. However, there is significant dissatisfaction regarding the increasing emphasis on paid Deluxe memberships, which restrict access to many features that were previously available for free. Additionally, users frequently report technical issues, such as site slowdowns and poor customer service, particularly in resolving billing problems and account access. Overall, while the platform remains beloved by some, its monetization strategies and support challenges have led to a decline in user satisfaction.
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You guys can even answer emails and that's the ONLY way to contact you, whats the point of even putting it as a suggestion? It's been 2 years, $#*! your website fr, delete if you can't even help your "customers"
This game is the best game on the internet. It has helped me learn about so much things in life, I have become 10x smarter playing this educational game. This game is the most underrated game on the internet.
Been a long-time member since 2008 and was happy to come back after the flash discontinued its services after i lost everything on my old account and had to make a new one after i downloaded the game back to my desktop, so i could return and enjoy webkinz, only to find its been turned into a deluxe membership only fun experience pay wall cash grab game, I remember when you can buy any items you wanted, do anything you wanted to do with your hearts content in this game, now a days it's a let down and tbh its going To be Ganz's downfall for ruining such a great game that was built on good times good memories and dedicated real workers of making this game, and not all about deluxe! This game made everyone special without deluxe don't understand why they would have changed it things were fine the way they were :/
From the cute stuffed animals to the fun game for kids, this is an overall great product for children!
I was gifted a Webkinz pet for Christmas that came with a full year of Deluxe Membership. Unfortunately when I added my new pet- I was not given my membership. I tried everything and nothing worked, so I eventually contacted Ganz Support. After being ignored for weeks- I was finally responded to letting me know that they're not going to help me but that they're going to keep the money paid for the membership. Disgusting customer service. Horrible people who clearly don't want to help anyone.
I remember playing this game when I was a little kid, and I could spend hours on it! My mother would have to yell at me to get off the computer because I had too much screen time. Now, when I visit the site for nostalgia's sake, I'm finding that there is really not much to do. This isn't simply because I'm older now, but because you have to pay for most things on the site. I remember when I played as a little kid, you bought the stuffed animal and had access to pretty much everything on the site. Now Ganz wants you to pay for a membership to do things you used to be able to do for a one-time fee or even for free! Arcade games I used to love are now only for members (looking at you, Quizzie's!). Want cool clothing items to dress up your pet? Become a Deluxe Member! Don't want to become a Deluxe member? That's alright. You can always buy cool things with coins... which you have to pay for. *sigh* Ganz has taken what was once both a fun game and smart business strategy to just an obvious grab for money. Way to go. You've successfully ruined one of the simplicities of my childhood.
As of October 2019, the user agreement changed (for the millionth time?!) and my account with well over $300 worth of webkinz products and 15 years in tbe making was deleted because I had not bought a new webkinz plush in 6 months.
My account was well over 15 years old and had countless memories from my childhood and teens. I come from a very low income family, it was a miracle we got a pet at all, let alone one every two years. I have kept up this tradition and would play webkinz when I needed something simpler and innoccent in my life. Putting a new pet in every two years. I had been a loyal costumer since my childhood and without warning or compassion they deleted my account. I have been playing on webkinz for 15 years and I will not be starting over with nothing. Goodbye webkinz.
I purchased coins for my granddaughter and they charged me 7 times for one purchase. When I went to purchase it kept saying the problem with the transaction will not go through then they charged me for all of them. When I went to talk about refund for there mistake they told me no refunds but they would refund me 2 of the 7 because she spent the
Untrue, I bought addition on another card and my daughter bought additional which would have covered the 4000 they say she spent. Bad Business Be Careful I have notified my bank
IF YOU LIVE IN CANADA DO NOT MAKE PURCHASES FROM WEBKINZ/EGANZ. I tried to buy a membership. To which it failed so they ended up charging my credit card 7x over and my debit 3x. When I emailed eganz the customer service I received was disgusting. They blamed the issue on me for using my debit! Even tho I used credit as well and told me to just wait and the money will eventually be returned. On top of this they did not apologize or help me get a membership. Now I have to wait to be refunded 660$
I only recently started playing Webkinz as an adult, and I love it: there is tons to do and I love creating my own rooms that the pets can walk through and interact with. I know people are complaining about the deluxe feature, but it's really not bad; I had to buy an Xbox live membership to play some video games, and that costs more than three times what the Webkinz deluxe membership is per month. I know it's supposed to be for kids, but I still find a lot of enjoyment in it, I would definitely recommend men's this game to kids and adults alike.
Webkinz used to be so much fun but now it's like you can't do anything if your not a deluxe member. It's so annoying! Almost all the games you can't even play not if your not a deluxe member. The site constantly freezes and ads pop up like every minute. Also I find it weird that after awhile they won't let you log into Webkinz until you adopt another Webkinz Pet or become a Deluxe Member. All they want is your money. Webkinz had really changed over the years, and not in a good way.
Webkinz is one of my child's favorite games, she is on it all the time and loves playing. The problem is, she seems to have a bit of a fit when an ad pops up when shes trying to "get stuff done" she says. She takes on an angry persona and gets very frustrated with the game. I hope the ads are eventually removed.
So i dont know if someone bought out webkinz or something i just know that use to play webkinz for hours and hours just a few years ago but now there is a bunch of ads and Deluxe stuff which is dumb because you should not have to pay real money to have fun on a game im giving it 5 stars because it use to be the best best best best game ever but now i wouldnt recommend that anyone plays it also i have question because i told me that I was mayor and gave me the belt and everything so i was wondering if it did that to everyone or just people who have a very old account or i dont know
Lots of glitches and annoying things on webkinz. If you have a problem you can not get help, not by phone, thru e-mail, or there so called help site. If you have OCD do not even try it. They say it is for Kids. My 45 year old collage graduate can't help me with some of the things webkinz requires to get to the next level.
It is a great game for children that is very appropriate and safe. Many hours of my life have been spent on this website, playing arcade games, buying items for by pets, and taking care of my pets. However, it is upsetting to me that the game has become more and more focused around money. Half the things on the game you can't even play unless you have a Deluxe Membership. Also, they try to get kids to buy more Webkinz because if you haven't bought a new pet in 1 year, you pretty much can't do anything on the game. Also, it is SO SLOW! It slows down the whole computer and is incredibly frustrating for kids when something just won't load. Also, sometimes I will break my high score on a game and the site will stop working before I can claim my money. I joined in 2009 and it has always been a special part of my childhood, however, over the years Webkinz has gotten worse.
Hello. I am an 18 year old female that is still in high school. I am bored a lot so I play on Webkinz. It angers me that recently, they changed it so only deluxe members can purchase rooms. That is disturbing. I wish that webkinz would put rooms back up for purchase for all animals alike. I have all this kinzcash and i can't spend it on a room.@ WEBKINZ PLEASE CHANGE IT BACK I BEG!
I joined in 2006 when I adopted my first pet, and played until 2011 when I pretty much outgrew it and moved onto other games.
I even had a deluxe membership when I had a little bit of allowance left over.
I recently visited the website and I was very disappointed in just how much it has changed.
Before, a deluxe membership would only ADD things to your account such as skins for your phone, special chat bubble boarders and awesome backgrounds for where your pet was displayed.
But now it seems that you have to be a deluxe member just to trade and chat and adopting a pet that you purchased seems to do little to nothing anymore.
All of the good clothes are off limits unless you have a deluxe membership and the game is just completely loaded with ads.
The fashion shows have always been rigged.
I had to turn on my adBlocker just to be able to enter the site.
The game definitely isn't nearly as fun as it used to be.
My son Andrew found this game after an excitement of Animal Jam. Unlike Animal Jam, I heard this game is beyond educational and is target at a young age. When we register our account, he decided to adopt a wolf with a very cool house! In Webkinz, you have to feed your pet. I am betting this is a live version of Andrew reading Diary of a Wimpy Kid as Greg adopting a chihuahua in a online game. My son experiences most of the game and this game makes him pretty much smarter than any of it. It even has a school, but on the burger part, he got a little trouble in it. After a week, he decided to not play it anymore completely, probably due to a lack of playing, i guess? But, I recommend you people not to play this if you are a hands-on reviewer.
Stay safe,
John Nymous
It is sad that now the site barely even functions. It constantly tries to load ads, and even limits you for not even having a DELUXE account. Before, a deluxe account was supposed to add more things, not limit the things you could do in the game already. Even at that, before it wasnt required to have a membership. Regardless its largely unplayable atm because of the immense lag. From looking at task manager it seems to be a memory leak - Memory usage constantly increases as its open. From 1,000,000 KB - to 2,000,000 KB it just keeps going, meanwhile trying to load ads constantly bringing the game to a freeze. It's kinda sad, back in 2006 the game wasn't like this.
EDIT: I fixed the problem, but it involved a use of an adblocker. Without adblocker the game is unplayable and does precisely what I said. That aside, the game is nice, and I believe I was harsh on the rating. The times this game gave me as a child were priceless. Though still ridiculous why videos must load in and cause the game to freeze without adblocker on.
Still, yes. Deluxe is supposed to add more. But luckily all you need is a membership and you have access to most things. However sad to see games we could play before cannot be played without deluxe membership, and for some reason you can't buy certain items in the curio or Wshop without it.
Without these complaints, the game has to be one of the best casual games out there, especially for kids. Good, addicting fun, with events and things to do.
When I played it when I was younger it was free. I could play all the games whenever I wanted. I would love for Webkinz to get rid of the memberships.