Webkinz Questions & Answers

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Can you please downgrade webkinz to the way it was before the latest couple updates? I hate that it is now pay to play and I despise the heart thing

asked by Chrissy Y. on 2/16/18

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When will we get our items from our old docks back? I had several thousand in the dock. We never agreed to have them taken from us. so many things don't work. So are so slow the kids become upset and run out of time to play... Grandma doesn't even have that much time. Before you add more new FIX ALL THE OLD.
After opening my Webkinz for the day, I noticed that I had a package from my niece. It had 3 cute items in it. I was then asked if i wanted to send a thank you back to her. When I tried to send a thank you package back it said i could not send items to a non member. :-\ I went back and made sure that all the items were not member only things. They were! I thought that maybe this was the reason... it was not. As her family of 5 brothers and sisters could not afford a monthly subscription, I'm left feeling very disappointed. :( I'm not able to return a fun thank you gift to her because webkinz is wanting money! I want you to know i loved sending my Niece stuff. I am so disappointed in you Webkinz people. I love to play your games and even got a year membership. (A paid membership should allow one the ability to send ANYONE a package, especially a package full of non-member items) I feel like you have gotten greedy and taken a good wholesome activity to an unaffordable level for families.

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