After opening my Webkinz for the day, I noticed that I had a package from my niece. It had 3 cute items in it. I was then asked if i wanted to send a thank you back to her. When I tried to send a thank you package back it said i could not send items to a non member. :-\ I went back and made sure that all the items were not member only things. They were! I thought that maybe this was the reason... it was not. As her family of 5 brothers and sisters could not afford a monthly subscription, I'm left feeling very disappointed. :( I'm not able to return a fun thank you gift to her because webkinz is wanting money! I want you to know i loved sending my Niece stuff. I am so disappointed in you Webkinz people. I love to play your games and even got a year membership. (A paid membership should allow one the ability to send ANYONE a package, especially a package full of non-member items) I feel like you have gotten greedy and taken a good wholesome activity to an unaffordable level for families.