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WebEyeCare

How would you rate WebEyeCare?
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Pennsylvania
1 review
0 helpful votes
Follow Samantha S.
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My order is always right, and on time. I would have give five stars except for the fact that the boxes aren't labeled (left or right) so it takes some investigation to figure out which eye is which. Otherwise, great!

Date of experience: May 28, 2020
Georgia
1 review
0 helpful votes
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After "shopping" other competitors Webeyecare continues to offer outstanding pricing on my Clariti 1 Day Multifocal contacts and with free and fast shipping. Have not experienced any problems with the lenses I have received from Webeyecare.
Reference order number *******

Date of experience: November 18, 2019
Washington
1 review
1 helpful vote
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I paid for an eye exam for a contacts prescription. I waited two weeks, and nothing ever came. I had to contact customer service, follow up after I heard nothing, and then finally got a refund with no explanation as to what the heck happened. It was a let down.

Date of experience: December 20, 2020
Arkansas
1 review
0 helpful votes
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I have ordered all of my contacts from webeyecare.com for the past few years and have never been let down. Nobody has been able to beat their prices and they have always been very helpful. Also, they get my orders out quickly every time.

Date of experience: March 1, 2016
Texas
1 review
0 helpful votes
Follow C L.
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I ordered the same contacts. They already had my prespcription. Even saved an extra couple of bucks on this box. Only reason they are not a 5 star is because when I tried to buy two boxes, I was being assessed a fee I didn't understand or feel the need to pay.

Date of experience: March 6, 2018
Pennsylvania
2 reviews
0 helpful votes
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I have used WebEyeCare many times for my contact lens orders. Most of the time it is excellent. Great service, fast delivery, good price. This past experience was less than stellar. I received an email with a coupon code "TAKE10" with no clear restrictions. My order would NOT take this code. I have been going back and forth with Customer Service reps with no satisfaction to date. Not the right way to treat a long standing, loyal customer in my opinion.

Date of experience: March 26, 2020
Michigan
2 reviews
1 helpful vote
Follow Lydia K.
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Watch out! They'll post one price for contacts and then when you get to checkout it almost doubles! Be sure to check the final pricing before actually paying and ordering. As I had ordered from them successfully before, I did try to call - twice. Unending holds until one hung up on me and the second apparently dropped me into a voicemail box - without telling me. I moved on to another company.

Date of experience: June 30, 2017
California
1 review
0 helpful votes
Follow Mary Lourdes S.
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I compared the top companies that sell contacts and found that WebEyeCare offered the best price. I received my order within a week or 10 days and they arrived in great condition. I would order with them again, so long as they continue to offer great prices.

Date of experience: May 10, 2021
Angela B. WebEyeCare Rep
over a year old

Thank you for the kind words. We greatly appreciate your recommendation.

Oregon
1 review
4 helpful votes
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Buyer Beware!
March 7, 2011

Buyer Beware! webeyecare.com charges a processing fee that is not disclosed until after you have paid! The fee is so high it makes their contacts more expensive than other sites. They do this in order to fool Google Shopping into rating them the lowest priced contacts when in fact once you factor in the the hidden fee their contacts are more expensive.

Date of experience: March 7, 2011
Pennsylvania
1 review
0 helpful votes
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Great price and service
August 16, 2021

Webeyecare was very easy to do business with. They were quick to respond to a question I sent them by email and sent me notifications every step of the way regarding shipping and transit. I needed toric XR contacts that are considered special order. It was initially supposed to take 5 to 7 weeks, but I actually received them in 2 weeks. Great service and the lowest price I found anywhee. I would definitely order from them again. Terrific experience!

Date of experience: August 14, 2021
New York
1 review
0 helpful votes
Follow Ray F.
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I ordered from this Website as Cohen's Optical was going to charge me $60.00 for 1 box of contacts. By chance I found this website ordered one box not only was the price less than $20 for a box of 6 lenses. The delivery was super fast. Upon receipt of the item they are the same quality and brand that I originally order. I am definitely going to tell my friends about this website.

Date of experience: September 8, 2016
Pennsylvania
2 reviews
0 helpful votes
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Fast, cheap, courteous. They are the best around! My dr didn't want me buying from anywhere else but webeyecare is 2 times cheaper and honestly dealing with their customer service department is much more pleasant than dealing with the people at my eye dr office. The reps are always so friendly, kind and patient with me when I ask questions. There is a girl there that is always so sweet and kind when I call in and get her. I don't remember her name but, she is just a doll! This is the best company I've dealt with by far for contacts.

Date of experience: March 19, 2021
Angela B. WebEyeCare Rep
over a year old

We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.

New York
1 review
1 helpful vote
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My experience was really good
March 18, 2014

My experience was really good. I accidentally put the wrong prescription information in for her contacts and was notified right away that there was not a match and to let me know they would fix the issue without me having to reorder or do anything except let them know if i would like them to fix it. To me, this is great customer service!

Date of experience: March 18, 2014
Tennessee
1 review
0 helpful votes
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Quick and Easy
March 31, 2020

I am a repeat customer and the process can't be easier. It is simple to attach my new prescription to my order. I received my contacts in only 6 days from the time I submitted my order online. Attaching your prescription saves so much time because they can verify it right it away! I've ordered several times and my order has always been correct.

Date of experience: March 30, 2020
New York
1 review
0 helpful votes
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I have been shopping with WebEyeCare.com for some time now and its been a pleasant experience. I am able to easily re-order past orders and upload my prescriptions. They often offer coupon codes and I feel like my contacts are cheaper on this site than any other.

Date of experience: April 16, 2014
Mississippi
3 reviews
0 helpful votes
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Just got my contacts from Webeyecare today and couldn't be happier. The process was very smooth. They verified my Rx with the doctor and processed the online payment right away. It did take a few days, but were certainly within the time they had
Said it would take. I will definitely use them again.

Date of experience: September 8, 2014
Florida
1 review
1 helpful vote
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This was the first time ordering from this company and also the first time ever ordering my contacts from anyone other than my doctor's office. I have only good words to say WebEyeCare. The order process was simple, confirmation of receipt was immediate, along with notice of shipment. I had my contacts in 4 days. I would really give them 5 Stars if they did not charge a processing fee. Although it was not much, I think $12.92 is a bit high for "processing" 4 boxes of contacts. Even with the processing fee, I would definitely order from them again.

Date of experience: April 4, 2013
Corinna K.
Michigan
1 review
0 helpful votes
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Biofinity contacts are great! My purchase was easy and efficient. Everything arrived as scheduled. The website is easy to use and you can search all brands of lenses. They end up being the least expensive of many sites I compared to even with the processing fee.

Date of experience: November 4, 2019
Arkansas
1 review
0 helpful votes
Follow T H.
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I purchased the bio true contact lenses daily wear.
They we're $28 a box cheaper, than any other company and site.
I have been a contact wearer for 20 years and the pricing was awesome and fast delivery as well.

Date of experience: December 17, 2013
New York
1 review
1 helpful vote
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Had to contact them several times. Last contact they promised an expedited shipment since I still had not received my contacts... still waiting for an email or anything that shows that they mailed the replacement out or any expedited service.

Date of experience: June 5, 2020

Overview

WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 8th among Contact Lenses sites.

service
56
value
56
shipping
55
returns
13
quality
53