Web.com

I have switched hosting companies, email services, and have built a web-site elsewhere. I can't get you to stop billing me. STOP IT! Then, please make it easier to see where to do that in account settings. Thank you

I have had an SSL issue since apparently they switched from MyDomain to Web.com. My website has been unable to be reached due to this SSL issue. I have done everything that was asked to be completed. Certificate was reissued after several tries, but it will not upload to the site. I keep getting an email every 24-48 hours stating they are still working on it, but they do not have a resolution. This is completely unacceptable.

web.com has started triggering renewals for names that were not set to expire for months. I think you noticed that I began moving some names and started to ding me on other non-expired names so you could overcharge me before I ditch completely.

Keeps me in track. Excited to see what I can do with this online domain. Makes me feel like I have ownership in something today which is quite to difficult to accomplish

Discontinuing Email Essentials Office 365 without notice, Discontinuing Free Email Forwarding without notice.
Support people not given any path forward to assist customers who have signed up to your products.
This is just rotten

Need to support 2fa apps, login process is crap, had to use an incognito window to login after working with a support rep. Support rep supposedly disabled 2fa but that still sent via email when using the incognito window

Ive neem having a lot of problems with this web platform. From features not working to customer service being incompetent and awful. I have not been having a good experience.

Poor service/support. Wasted my valuable time. Dotster stopped telephone support and after the web.com acquisition, i was never notified that telephone support was available. Also, email servers were frequently blocked by google and Microsoft.

The web.com user interface is difficiult to use when compared to the lassic doster.com GUI. Also, why is web.com so full of marketing messages and attempts to upsell me? I just want to do my work -- not fight off ads.

Support from chat is good but overall customer support is awful. I opened service ticket [ACR-*******] to update my domain registrant email associated with "kovacevic.name" domain as I lost access to 20 years old one. I received email today to reset my main password with the link. Plus this link below does not exists and this is exactly I am trying to do:
" If you wish to change the registrant email associated with your domain, you can use the following link as your reference:"
https://www.web.com/help/article/domain-whois-update-and-verification

And third thing is that in email phone number for tech support belongs to another company something "blue hosting" or similar.
For questions, please contact our Frontline Support Teams at *******678.
I really do not know how to do a simple thing to update registrant 20 years old email.

Support is really poor... open a ticket 2 weeks ago... told is was fixed and closed ticket... try to respond and heard nothing.

Got on Chat today for 50 minutes... most of it waiting for responses then chat auto closed... I have 19 hosting packages and around 60 domains and really don't have hours of time to get simple issues resolved

Quite difficult with only a cell phone and I get told different things each time I can for help. I refuse to use the online help because they have been useless. If I could cancel everything and get my money back I would.

The recent change to your email system is making quite any and all accounts with you. Also it's noiit possible to confirm your email address under which lead to my main domain being locked out!

I am an ex-mydomain.com customer. I have had no end of problems trying to log into web.com. I get emailed a verification code that usually gas expired by the time I receive it. If I login using my recovery key the screen just spins forever. Not a happy user.

Log in is a cumbersome and time consuming with having to get an authorization code, website does not work with mobile devices, trasferring my domain to your platform has been taking an exeedingly long time, not all web browsers work with the mail platform.

Since Web.com became involved with Dotster.com many aspects of handling our account have gone wrong and it takes a number of attempts and many hours to resolve issues.