Web.com

I moved all my domains to another carrier 2 weeks ago. However one of them is still awaiting a correct authorization code. I've called and spoke to 3 different people about it. I still cannot get it out.
Last week you attempted to bill me for a renewal on a domain that is no longer with you.

I've been trying to sort out an authorization code to transfer out for 1 1/2 months. I have sent numerous emails and spoken repeatedly with people on the phone and now find that you have closed my escalated issue. This is the worst service I've ever had from a web company.

The editing part of the website is a little tricky and there's a lot to learn about opening a store. I literally have no budget trying to start on a shoestring so the time it's taking me a little longer than I thought. The AI versions didn't fit the vibe I was going for.

I liked Dotster. They only contacted me when needed. I keep getting emails about auto renew--WHICH I TOOK CARE OF. WHY ARE YOU BOTHERING ME? If this keeps up, I'll switch to another service next year.

Every time we publish our website it becomes unavailable. No one can access it. It closes the connection before loading the site. I'm also not really pleased with the cost of the eCommerce going from 3.95 per month to 35.

Disappointed email forwarding is being discontinued. Paid for additional email service with web.com. The additional email service is not functioning. I'm paying extra for something that doesn't work. Another reason for 1 star.

It takes so long to log on and multiple times now i didnt get a verfication code. You keep sending worrying emails regarding having to renew my product. What's a product? They are domains, so it is confusing and complicated. Have to do things on my phone whilst travelling. You made it difficult. It was much simpler with MyDomain.

Dotster user you totall f'ed up. When you took my account from dotster you migrated the password hash without checking if the password policies match. So, my password was 10 words long but you only allow 16 chars. That caused my account to get locked at least a few times before I figured out the problem. Honestly I'm not even sure your tech team knows about this issue, even today. Congrats, your tech stack and QA team might as well not exist.

Then after getting my account fixed, on my own, you still locked it. And even though I had payment information when my domains went to aut-renew you didnt renew them.

What a lousy company

I have had nothing but difficulties since the migration to Web.com. I can not speak to anyone who is actually working on my domain. Your technical team has brought my site down twice since May 22. Today it is still down and I can not accept payments. If I could leave less than a 1 star I would.

Since Web.com took over mydomain.com, I've lost most of my email and forwarding for almost all of the domains that I had registered with mydomain. Also, unable to setup credit card payment. Whole experience has been a disaster.

I have already prepaid for services on my domains through MyDomain.com through 2029, and yet you are discontinuing and planning to charge me for services that were included with my initial contract and payment. This will not only be debilitating, it is also an unethical and generally dicy practice. Web.com needs to honor existing contracts for the duration.

You constantly emailed me about my account payment not being up-to-date. And there was no problem with it. You seem their raised prices on the number of things. All this did come as a complete surprise to me because I had no idea that you were taking over there. I still don't know anything about your company. I keep getting emails telling me click here to see the stats of my site but when I do it leads nowhere. I was wondering if you have a site editor. I would suggest you improve your communication skills.