Web.com

As a highly skeptical individual, I was naturally hesitant to use an outside service to promote my new business. I'm extremely pleased to testify that WEB.COM, namely Cassandra S. Made me feel comfortable from the very first hello, thus making my experience very welcoming, giving me the utmost confidence in their company. Cassandra S. Was kind, courteous and professional while following what seemed to be a very strict protocol in order to assure that I would receive the most optimum results. I'm excited to move forward in this new chapter using WEB.COM as a consistent and reliable resource. Thank you much!

Web has billed me wrongfully over and over. I had a former employee calling me because web had been charging them as well. They will just pull money from where ever they can. I also had an employee of web code Into my website a girls face all over the empty space. It took me 1 month and 6 phone calls to get it removed. When I told the manager what had happened, he said it was because I was not paying for their advance custom website. This is a terrible website company! Please save yourself and your domain. Getting your domain back from web is one of the hardest things to do.

We have been with register.com for 20 years and web.com bought them out. We are so disappointed. They had a system glitch and deleted all past emails. The customer service is terrible. They are not interested in helping you. I would never choose this company, you will be disappointed.

She was across the room and our eyes locked... it was love at first sight! No she didn't pay me to say this and yes I know this is supposed to be a serious review so here goes. Julie was smart, intuitive and very sensitive to my needs. My company is basically a new startup. I managed to find great resources but I absolutely had no clue about trafficking customers to my Website let alone Marketing. Honestly there is still lots of room to grow and experience to gain but with this being apparent Julie worked creatively with me even when I didn't have all the exact answers to her inquiries. Honestly we laughed and had fun creating the future possibilities of great success for my company:
Nexus Realty Investments, LLC.

I'm grateful because I know in part my success will be due to Julie's excellent efforts on my behalf.

Investor
K. Scott

They already stole $169 from my account. I already filed a claim with my bank, got a new debit card and reported it to every single consumer bureau I can reach. A Class action suit should be filed against these scammers. Their address is ******* Gran Bay Parkway, West, Jacksonville, FL ******* and they are part of web.com (Coincidentally I live in Jacksonville and my work place is close to their building, I'm thinking to make them pay those 170 bucks in a different way!).

Seems decent so far, ease of use is good. I really like the ecommerce and store features. The most frustrating thing with online business in my opinion (and past experience) is the payment processing systems. I love this all in one system - and if it continues to work and doesn't lag, drop sales etc I'm staying.

ZERO STARS!

Easy to create logos with a never ending draw on your account!
What amazes me is how they manage to help themselves to your account even after I have contacted my back and had charges credited and even after the initial card I used expired and my new card has a different expiry date...

So annoying! I now have to spend time and energy going through 3 years of accounts and wasting time at the bank over a 0.99 cent single transaction that has turned into a 3 year drama!

LogoYes, or whoever you are, you really are a disgusting dishonest online company and I can't believe you are still trading!

My initial contact with support told me my website was not even really a website- but a landing something or other. I am very technically challenged so i believed him and signed up. These templates are no better or easier to use than VistaPrint: ( Where I was previously for half the price.

I've been paying for this service for years. This past year our revenue has gone down and down. We've almost dwindled out of business. I saved myself by coming on to my web.com dashboard, finding that our website had not been taken care of, it was almost a full year since any updates, and it even had a dummy store on our page. Our calls through yodle/web.com had gone to ZERO. I felt betrayed. Beyond all these findings, I was dismissed for 4 days after being promised a call back with in 48 hours. There was supposed to be a "optimization" completed by 48 hours, instead it took me calling and calling. Until finally, on day 4, one of the various times I called in I got in touch with someone who said they would put the optimization in, even though they had said this same thing 4 days before. So now, I'm hoping this time it has really going to develop.

Maybe I'm just not computer smart enough but I can't figure out how to add products to my store. They have limited fonts and I'm stuck with my headings blending into the background. They give lots of instructions but I am rethinking this site. Hopefully will get better.

I have spent three days / many hours (and counting) trying to resolve an expired domain issue. I received no domain renewal notices, notification of my expired credit card, or opportunity to access my account (now deleted) to provide new credit card information. I am in a seemingly endless chain of being assigned to new teams who will respond in "1 to 2 business days" who don't actual take action or reply. Web.com seems to be intentionally set up to frustrate you to the point of giving up, with a borderline immoral lack of accountabilty.

It has been the worse thus far. My website has not been working for me or my clients every time I call the agent says its working on their end, we are going into the second week of me not having a site for my business which is ridiculous. I will be cancelling my subscription, site. Etc. I cannot continue to keep hearing "call us back in 24 hours, you have to wait 24 hours", and nothing happens.