website thubmnail of Watch Rapport
How would you rate Watch Rapport?
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Ohio
1 review
6 helpful votes
Follow Michael D.
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This company is a scam! They have $11,000 tied up of my money and will not return it. They continually send me to another person with no resolution. Do not give them your money!

Date of experience: July 22, 2022
India
1 review
1 helpful vote
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Thanks again
March 11, 2022

Great service, simple to find any premium watches. Moreover, the watches are
Always in good condition and authentic. I got my watch in 28 days. Thanks
Again!

Date of experience: March 11, 2022
Bangladesh
1 review
1 helpful vote
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H
May 5, 2022

If you're looking for a luxury watch and want peace of mind then Watch Rapport is the way to go. They give you insurance on every order which in turn reduces a lot of your risks and worries.

Date of experience: May 5, 2022
South Carolina
1 review
0 helpful votes
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Do not buy!
October 15, 2023

After purchasing a watch from Watch Rapport several months ago I'm still waiting for my refund. The watch was actually sold from a picture uploaded from another site and was not in stock as stated. After canceling my order following their instructions I have repeatedly talked with people in a call center or from their homes (Actually one had chickens in the background) No one has responded to my daily requests for a representative to call me back! I have consistently been told that there was a 15 day wait period for a refund. Now they are saying that they are preparing to reach out to my bank to make a wire transfer refund! ( Another 15 days!Really).
Do not trust this wire fraud company. I have now hired an attorney who handles on line fraud to recover my $16,000.
I have also contacted Chrono24 to let them know that their site has been copied by this fraudulent group. DO NOT PURCHASE FROM THIS ON LINE FRAUDULENT COMPANY! Worst experience ever.

Date of experience: October 15, 2023
Belgium
1 review
4 helpful votes
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Customer service is very helpful. The answers have always been brief and to-the-point. You'll get a fantastic watch for a wonderful price. In the future, I would purchase another watch from them.

Date of experience: May 20, 2023
Australia
1 review
2 helpful votes
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I just purchased my much-desired Rolex watch from this store! I'm quite pleased with how everything turned out! I will definitely do more shopping from here.

Date of experience: May 20, 2023
California
1 review
6 helpful votes
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Scammers liars and crooks.
December 31, 2022

Waited for 4 weeks. No watch and then more lies. Customer service is a joke and rude, and all around just a bunch of crooks. Stay away and save yourself the misery

Date of experience: December 31, 2022
Louisiana
1 review
1 helpful vote
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DO NOT DO BUSINESS WITH WATCH RAPPORT! Buyer beware. Pre-ordered a watch for roughly $12,000 USD. Watch was supposed to come in within 6 months. Watch was never delivered. They will not even send update emails. You will have to hound them. Ordered was cancelled eventually. They sent me an email saying that I would receive my refund within 15 days or so. Refund never came. Then they sent me a bogus link with information saying the refund was sent to my credit card company. I then contacted my credit card company. They did not receive the refund on the date stated from the bogus link. A fraud investigation has been launched. This is not only wrong, this is illegal. DO NOT DO BUSINESS WITH WATCH RAPPORT!

Date of experience: July 11, 2023
India
1 review
0 helpful votes
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Excellent prompt
March 13, 2022

Excellent prompt and helpful customer service as usual. I have now purchased 3
Luxury watches from this website and the service has always been faultless.

Date of experience: March 12, 2022
Colorado
1 review
6 helpful votes
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Scam
November 11, 2022

Watch Rapport takes full payment with their fees up front with a lengthy return agreement. Holds your funds until you finally cancel your order with no refunds.
Pure scam, beware.

Date of experience: November 11, 2022
New Jersey
1 review
6 helpful votes
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I tried to purchase a 7k watch from this vendor, but after almost 20 days, they didn't ship the watch to us, so I decided to cancel the order. They acknowledged the cancellation, and for more than 30 days, I've been waiting for the refund to be made. This seems like a fraudulent website. Beware, DO NOT BUY ANY WATCH FROM THEM. Until I receive my refund, I will write bad reviews to alert buyers!

Date of experience: January 21, 2023
Bangladesh
1 review
0 helpful votes
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Every Style And Taste.
September 22, 2023

With a wide- selection of high-end timepieces from some of the world's,, most prestigious brandsWatchrapport,,offers something for,, every style and taste. From the classic eleganceRolex to the sporty sophistication of TAG Heuer, there is no shortage of options to choose from.

Date of experience: September 22, 2023
Texas
1 review
4 helpful votes
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Awful awful awful website and customer service. I purchased a watch listed as "in stock and ready to ship" on their website with an estimated delivery date of 2-4 weeks. It's been a month and there's been NO movement on the package and customer service refuses to give me a refund minus a ridiculous restocking fee of $100+. AVOID ORDERING FROM HERE AT ALL COSTS. I thought I would be safe as the watch was listed as in stock and not as a pre-order. I WAS WRONG!

Date of experience: November 25, 2022
Switzerland
1 review
0 helpful votes
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I had an awesome experience with WatchRapport, who helped me get my watch shipped out to me in time. It was very refreshing to have friendly and efficient customer service.

Date of experience: February 10, 2023
Pakistan
1 review
1 helpful vote
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Customer Service
July 19, 2022

These guys are awesome, great customer service, knowledgeable, great personalities. I will visit their site again and buy again. All in all - thank you for the unforgettable shopping experience!

Date of experience: July 18, 2022
Canada
1 review
0 helpful votes
Follow David H.
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I have never owned a Rolex watch before this purchase. I decided to buy from Watch Rapport after weeks of internet research. I'm happy with my buy. Highly recommended.

Date of experience: May 6, 2023
Pakistan
2 reviews
2 helpful votes
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Watchrapport is an absolute pleasure to do business with! What a professional team. Their deep knowledge of watches, models and specifications is incredible. Would love to recommend them.

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Top place to buy Rolex. I bought my 2nd Rolex from them and my experience was far better than the first one. Thank you watch rapport, this was an amazing buying experience.Thanks

Date of experience: May 1, 2023
Israel
1 review
0 helpful votes
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I just received my first Rolex watch. Although it took longer than 45 days, I am really grateful for the service. Thank you WR for the fantastic service.Thanks

Date of experience: March 27, 2023
India
2 reviews
0 helpful votes
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Must buy
April 10, 2022

Bought a Rolex watch for a good deal. Amazing experience during and after the purchase. Great packing. Very fast delivery. Looking forward to the next purchase from them.

Date of experience: April 8, 2022

Overview

Watch Rapport has a rating of 3.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Rapport most frequently mention customer service, high quality and top notch. Watch Rapport ranks 6th among Watch sites.

service
115
value
104
shipping
105
returns
109
quality
106