website thubmnail of Watch Rapport
How would you rate Watch Rapport?
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Bangladesh
1 review
1 helpful vote
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Great
April 1, 2022

Great communication and updates on the delivery of my watch which arrived in 72 hours. Watch itself is perfect!

Date of experience: April 1, 2022
Austria
1 review
2 helpful votes
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Watch Rapport is my first choice in buying premium watches. I buy and sell watches. They are always accommodating. I never had any issues with them!

Date of experience: May 21, 2023
Singapore
1 review
0 helpful votes
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I've been using Watch Rapport for about 3 months now and love it. The customer service is great and I am very happy with the pre-orders.

Date of experience: February 10, 2023
Croatia
1 review
6 helpful votes
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I purchased a watch from watch rapport. Very satisfied with the service. Looking forward to buying more. Thanks

Date of experience: May 19, 2023
Malaysia
1 review
1 helpful vote
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The process of buying a premium watch was excellent. So I made the choice to purchase my next watch from this store. Highly recommended. A+

Date of experience: March 27, 2023
Costa Rica
1 review
4 helpful votes
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I really enjoyed
May 21, 2023

I really enjoyed the whole process of buying a luxury Watch from Watch Rapport. I'll definitely shop from them again for my next premium timepiece.

Date of experience: May 21, 2023
Spain
1 review
0 helpful votes
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I desired to get a Rolex for some time. I examined other websites before choosing to partner with Watch Rapport. They deliver, end of story!

Date of experience: May 4, 2023
California
1 review
0 helpful votes
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Nothing more and nothing less, just a reliable price. Most trustworthy online watch store for premium watches.

Date of experience: March 27, 2023
Ukraine
1 review
0 helpful votes
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The entire procedure, from the initial inquiry through delivery was just perfect. I'm satisfied with my order.

Date of experience: May 1, 2023
India
1 review
5 helpful votes
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Thank you guys so much for everything. Always a joy coming in and I appreciate the personal service. LOVE the piece and your staff.

Date of experience: September 23, 2022
Canada
3 reviews
5 helpful votes
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Dishonest seller
April 16, 2023

Ordered an Omega watch from them, transaction went through, order confirmed and estimated delivery date provided.
I followed up a little later as there had been no shipping notice, and they explained the drywalled authentication process my watch was undergoing, and that was all just a part of their service, it should be expected by the delivery date.
Will, now 2 days before the delivery date, I still don't see any shipping notice, so I ask again, and then get told they don't yet have my watch (the one that they previously verified as being authenticated) and are actively looking for a supplier on it.
I lost confidence in their service, asked for my order to be cancelled, to which I was told that I would have to wait until after the expected delivery date...which they just told me wasn't even a real date. Waited 3 days, emailed back to cancel, cancellation was confirmed, and here we are, over 3 weeks later, and I have yet to see my money back...will be initiating a claim with my credit card tomorrow morning.
You sold me a watch you said you had, then you lied to me about your complex authentication process to try and cover for your first lie, then you play games about cancelling my order, and finally you hold onto my cash for an exorbitant amount of time!
During this process I had ordered and returned another watch from an international company; they managed to receive my return, inspect it, and refund my money, directly to the same card as used in this previous transaction, within a few days...there is no excuse for the delays here!
This company seems to be operating in a fraudulent manner, would recommend anyone to be going anywhere else to buy.

Date of experience: April 16, 2023
New Zealand
1 review
0 helpful votes
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I've bought three different wristwatches in the last six months. Overall, I'm impressed with the store's service and convenience.

Date of experience: May 5, 2023
Iceland
1 review
0 helpful votes
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I pre-ordered my new Rolex watch and was very pleased with the customer service and shipping speed from WatchRapport.com!

Date of experience: February 7, 2023
Brazil
1 review
0 helpful votes
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Customer satisfaction
September 17, 2023

The dedication to customer satisfaction shown by this shop sets them apart from the rest. Will do a lot of business with them.

Date of experience: September 17, 2023
Austria
1 review
0 helpful votes
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I am so happy with my purchase. The customer service was excellent. I will definitely be using this watch from Watch Rapport again!

Date of experience: February 11, 2023
Norway
1 review
0 helpful votes
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In short, I'm in love with their watch collection and fair price. To me watch rapport is #1 online store for buying watches.

Date of experience: March 25, 2023
Serbia
1 review
1 helpful vote
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Very satisfied!
August 8, 2022

Super happy with the purchase. Jamal was very friendly and very knowledgeable. Will definitely come back.

Date of experience: August 8, 2022
Greece
1 review
0 helpful votes
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Good service
September 16, 2023

The watch I ordered arrived in pristine condition, thanks to the impeccable packaging by these guys.

Date of experience: September 16, 2023
Germany
1 review
0 helpful votes
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One of the best watch stores that offer preordered Rolex a great offer price. Delivery was also smooth.

Date of experience: April 1, 2023
Switzerland
1 review
0 helpful votes
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Great service
February 3, 2023

When I wore my rolex, I got so much positive feedback from my friends! Credit goes to WR for this astonishing watch

Date of experience: February 3, 2023

Overview

Watch Rapport has a rating of 3.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Rapport most frequently mention customer service, high quality and top notch. Watch Rapport ranks 6th among Watch sites.

service
115
value
104
shipping
105
returns
109
quality
106