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WalkOnBeach has a rating of 3.5 stars from 325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WalkOnBeach most frequently mention bathing suits, good quality, and quick delivery. WalkOnBeach ranks 13th among Swimwear sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
5,454 reviews
No critical highlights yet
Great site and range, thank you, I purchased 2 x swimsuits last year and have come back now as I am much healthier and lighted now so suits now too big. I love that most have the vital stats of the models - is extremely helpful. Would be terrific if the customer review process had a form embedded in it that prompted for a bit of similar detail, e.g. height, size purchased, usual size (critically including if AU, US etc). Some reviewers just saying "fits great!" isn't helpful! Thanks again :)
Placed order for 3 swimsuits 1/1/2024. 2 have been in "shipping" mode since 1/7/2024 however, tracking number isn't tracking anything yet (1/18/2024), Being charged for all 3 suits but one is out of stock (still being charged for it though). I can still go to the website, pull up the "out of stock swimsuit" and order it? Requested that the entire order be cancelled but Crystal keeps telling me the order has already shipped. Pretty poor way to run a business.
The first time ever shopping with this site and I would absolutely recommend. Loved every single suit I received. Fit, fabric, and price were fantastic. Will absolutely be ordering from this company again.
Products used:
Swimsuits
Placed order for 3 swimsuits 1/1/2024. 2 have been in "shipping" mode since 1/7/2024 however, tracking number isn't tracking anything yet (1/18/2024), Being charged for all 3 suits but one is out of stock (still being charged for it though). I can still go to the website, pull up the "out of stock swimsuit" and order it? Requested that the entire order be cancelled but Crystal keeps telling me the order has already shipped. Pretty poor way to run a business.
Products used:
None, because they havent shipped yet
Dear Stacey, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.
We sincerely apologize for any inconvenience you have experienced with our logistics services. Your feedback is important to us, and we are committed to addressing your concerns promptly.
We understand the frustration that delays or issues in the delivery process can cause, and we want to assure you that we are actively investigating the situation. Our team is working diligently to resolve any issues and improve our services.
In the meantime, we appreciate your patience and understanding. If there's anything specific you would like us to look into or if you have any additional details to share, please feel free to provide more information. We are here to assist you and ensure that your future experiences with our logistics services are smooth and reliable.
Thank you for bringing this matter to our attention. We value your business and are dedicated to making things right for you.
Expedited delivery fee is too high. Over $20.00 and that only guarantees the item in 7 days. Process to order was easy. I have not received the products though. So hopefully the product is what I'm expecting.
Dear Lorene, we are sincerely sorry to hear you feel this way.
Due to the recent surge in oil prices, the shipping cost of swimsuits has risen. Sorry for the inconvenience caused.
Moreover, to meet different demands of our customers, we offer several shipping methods in many countries. Please kindly note the shipping efficiency shown on our website is calculated in business days.
Thank you again for your support! If you need any further assistance, please contact us.
Don't recommend it because the delivery is unreliable. I still don't have the product.
Cute stuff.
Dear Lorraine, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.
We sincerely apologize for any inconvenience you have experienced with our logistics services. Your feedback is important to us, and we are committed to addressing your concerns promptly.
We understand the frustration that delays or issues in the delivery process can cause, and we want to assure you that we are actively investigating the situation. Our team is working diligently to resolve any issues and improve our services.
In the meantime, we appreciate your patience and understanding. If there's anything specific you would like us to look into or if you have any additional details to share, please feel free to provide more information. We are here to assist you and ensure that your future experiences with our logistics services are smooth and reliable.
For issues concerning orders and purchase, please contact: service@walkonbeach.com
Thank you for bringing this matter to our attention. We value your business and are dedicated to making things right for you.
First, the suit, my normal size was huge. Then comes the horrible return policy which is all on your dime. Hate this truly bad company.
Dear Rhonda, Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or dissatisfaction you may have experienced with our customer service. Your feedback is invaluable to us as we continually strive to improve and provide the best service possible.
Please know that we take your concerns seriously, and we are committed to addressing them promptly. We will investigate the issues you've raised and take appropriate measures to ensure that similar incidents do not occur in the future.
If there's anything specific you would like to share or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we are here to assist you in any way we can.
Thank you for your understanding and patience as we work to resolve this matter.
I was looking to buy a swimsuit and Walkonbeach offered very nice swimsuits at suspiciously low price. I knew Walkonbeach was a scam when I saw a swimsuit that I liked from a legitimate (not cheap) store, photoshoped and presented with a head of a different model at Walkonbeach at a much cheaper price. You can see that the body is identical while head and background are changed. So the chance that I will get something that is "not like on the picture" is high. I'd rather pay a bit more, but get a quality product from an honest company.
Dear Anna, sincerely sorry for the unpleasant shopping experience!
Walkonbeach has always adhered to the concept of independent design. Thank you for your doubts about our brand products. We will also urge our design team to develop more of our original swimwear products.
As a company aiming to offer the best service to all customers, WalkOnBeach usually offers several options for return/exchange, to simplify the process and meet different demands from our customers. We’ll keep working hard and live up to your expectation.
Thank you again for your support! If you need any further assistance, please contact us.
Uncomplicated order form and timely received.
Need to know how to return one that did not fit well?
Liked the style choices
Dear Johanna, thank you for taking the time to leave us a nice review!
We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.
Thank you again for your support! If you need any further assistance, please contact us.
Very unhappy with this site since I never received the products ordered.I was really looking forward to these new styles.
I never heard from them by email.
Prices and styles were good.
Good Styles
Dear Linda, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
I never received my order. Very frustrated! Received notice of delivery and then said address was incomplete could not track package
Emailed them and they said it should arrive
Liked the look of the bathing suits
Dear Paula, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
Liked the look of the bathing suits
Hoped for 2 months that I would receive my order. So far I have not. No help from customer services. Feeling Ripped off. Do not order from this company.
Tip for consumers:
I do not recommend this company. Maybe they are a scam. I believe I have been ripped off!
Products used:
I have never received the shipment but they have charged me.
Dear Carol, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
I finally got my order and they are too small. I have sent many bee quest to return for a larger size and NO response.
I have reached out three times to return and get larger sizes and NO ONE has ever contacted me back on how to return and reorder. Not sure I want to reorder now. I need to return three suits that are too small
High waisted bottoms
I thought they were so cute but sixes smaller
Hi Valerie, sorry that our customer service has not met your expectation.
We promise to respond to every request from our customers within 24 hours, and we are also acting that way. It happens sometimes our e-mails being considered as junk mail, please kindly check your junk mailbox. If still no result, could you please share with us the e-mail address you used for contacting? It’s would be greatly appreciated if you could tell that. We’d like to try best to find what went wrong together with you.
Thanks for your time and kind understanding.
They are so cute. I hope they fit. I have never ordered from here before. I am excited to get them.
Cute rankings. High waisted bottoms
I am 5'3", 126lbs. I purchased five swimsuits in size Medium. One full suit was too small due to torso on suit was too short, one was too large, and of the remaining three they were 2 pieces and all fit except one was too large. So I think of the styles I chose I should have chosen the Small.
I liked all of the suits and feel that the quality was very nice, and the suits very stylish.
Dear julia, thanks for placing your trust in us.
We are thrilled that you found nice swimsuits at WalkOnBeach. We use high quality material and we always keep abreast with the latest fashion styles. Besides, we have spent years perfecting the fit for diverse body types. If the swimsuits do not fit, we usually offer several options for return/exchange, to simplify the process and meet different demands from our customers. Our customer service team works hard to help all of our customers solve their problems in a timely manner.
It is our pleasure to have your recommendation. We will keep presenting better products and service in the future.
It was very easy to order and lots of styles to choose from. However there was no size chart so the top of my tankini is smaller than I would like.
Styles and prices
Dear Roxanne, thank you for being a loyal customer of WalkOnBeach and we really appreciate your 5-star rating.
We are striving to achieve better quality and product performance. Our size guide is based on lots of research and accurate measurement. Most of our size are true to size, but some swimsuits would have a different fit for different body shapes. If you are not sure about the size, you can contact our customer service team. We’d be more than glad to offer customized suggestions.
In addition, we have different shipping methods for different countries, and the detailed shipping policy can be found on the “delivery” page of our website.
As a company aiming to offer the best service to all customers, WalkOnBeach usually offers several options for return/exchange, to simplify the process and meet different demands from our customers. We’ll keep working hard and live up to your expectation.
Thank you again for your support! If you need any further assistance, please contact us.
Prices and styles I like
Quick and easy- plenty of views on the swimsuit merchandise-- and styles for all body shapes
Bought before, liked suits but almost took a month to come in- had ordered from Instagram-but ordering from Walk on the Beach--hopefully it will be in withing8-10 business days
Dear Selema, thanks for your great review.
It's glad to know that you found nice bathing suits at a good price at WalkOnBeach. WalkOnBeach is striving to make excellent products with competitive price. Our design department works hard to make swimsuits as consistent as pictured and described.
We’re also doing our best to deliver each package within the promised time frame. Meanwhile, we are aiming to provide the best service to all customers. Our customer service team is working hard to help all of our customers solve their problems in a timely manner. We really can’t wait to welcome you back to our website.
Thank you again for your support! If you need any further assistance, please contact us.
Love the suit I already purchased. Hope the 3 I just ordered fit great as well.
Liked the style of tankini
Dear Michelle, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
I placed two orders on February 10 and March 11. Neither of them have arrived. The February order said "processing" for weeks before I reached out and they said that one of the items was out of stock so the entire order was just waiting (the item does NOT say out of stock online at all, I looked). I asked to cancel the supposedly out of stock item and ship the rest. The order has said "shipped" for days now but hasn't arrived yet, and when I track it, it hasn't moved at all from the original location. The March order still says processing as well, 8 days later, even though they advertise shipping in 3 days. I came online to look at the shipping reviews and a lot say that people never received their items. Is this site a scam then? I reached out to customer service and they responded, but haven't issued a refund for the out of stock item yet and I haven't received anything. So I'm probably going to just tell everyone this is a scam.
Dear Charity, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
The website was easy to navigate and the swimwear looks nice. My swimwear just arrived today so I hope the quality is as good as the website says.
Looking for quality swimwear.
Dear Sharon, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
Overall rating swim suit review I have been review successful please check it is complete and then we have
Dear Mannir, thank you for taking the time to share your experience.
Your recognition of our swimsuit and products is greatly appreciated. We are sorry to know the swimsuit didn't fit you well. You can check the size guide on our product page. This will help you pick what size is best for your body type. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
For issues concerning orders and purchase, please contact: service@walkonbeach.com. We will reply to you within 1 business day if you send us the e-mail. Please e-mail us if you have any questions about us. It's the most efficient way to get problems solved.
Looking forward to being of service to you again in the future.
Great experience and product, however online there was a PayPal symbol at the bottom of the checkout page but did not offer Paypal as a payment option.
Price and range
Liked the high neckline swimwear with lovely designs.
Dear Lynda, thanks for your review.
Our payment methods are being updated recently and we will provide you with more payment methods in the future.
WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We’ve spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they’d be more than glad to offer customized suggestions.
If you need any further assistance, please contact us.
Great except it had a PayPal symbol at the bottom of the checkout page but did not off Paypal as a payment option.
I am not confident I will get my order. I ordered a L size product but it didn't fit so I want to order a 2XL but there was no where to put that in my exchange order. So very confusing and now i am not sure i will get the product. It took several emails back and forth to get correct (hopefully) correct info.
I like the looks of the product.
Dear Ellen, thank you for reaching out to us regarding the sizing issue you encountered with our products.
We sincerely apologize for any inconvenience this may have caused you. Ensuring the accuracy and consistency of our sizing is a top priority for us, and we take your feedback very seriously.
To assist you further, could you please provide us with more details about the specific sizing discrepancy you experienced? This will help us investigate the issue thoroughly and take appropriate measures to address it.
Additionally, if you would like to exchange the item for a different size or receive a refund, please let us know, and we will be more than happy to assist you with that process.
Once again, we apologize for any inconvenience, and we appreciate your patience and understanding as we work to resolve this matter for you.
So Cute! So many great suits to choose from that I had to purchase three of them.
The only thing that would improve them would to have more of a selection with underwires.
All three for true to size. Thank you!
Because the items are not coming from China
Dear Sheila, thanks for placing your trust in us.
We are thrilled that you found nice swimsuits at WalkOnBeach. We use high quality material and we always keep abreast with the latest fashion styles. Besides, we have spent years perfecting the fit for diverse body types. If the swimsuits do not fit, we usually offer several options for return/exchange, to simplify the process and meet different demands from our customers. Our customer service team works hard to help all of our customers solve their problems in a timely manner.
It is our pleasure to have your recommendation. We will keep presenting better products and service in the future.
First time on your site. Easy to navigate. Fits were the right size. Tops were good quality. Bottoms were not
When I did a google search, I like the style of your swimsuits best. I’m a little hesitant to order from new sites but reviews were good
I like longer tops with shorts
Dear Rebecca, thank you for taking the time to give us feedback.
We are striving to achieve better quality and product performance. In order to meet customers' demands, we are working hard to provide more options in styles and designs for diverse body types. We regret to know that suits did not fit you well. We will definitely share your feedback with our relevant department and do our best to optimize our design.
It is our pleasure to provide great service to our valued customers. When we receive the return requests, we usually provide several options for return/exchange to simplify the process. Our customer service team is also working hard to help all of our customers solve their problems in a timely manner. Glad to know that you are satisfied with the overall experience.
Looking forward to being of service to you again in the future.
First time on your site. Easy to navigate.
When I did a google search, I like the style of your swimsuits best. I’m a little hesitant to order from new sites but reviews were good
Easy to use website. Nice styles. A little small but not bad. Hope to loose a few lbs then it will fit
Found it online. Looks nice
Dear Debbie, we are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
When you're asking about sizing, we love to help! It really helps if you can share details like your height, weight, and measurements, so we can suggest the perfect fit for you. We've got these cool size guides that make it super easy to pick the right size based on what you tell us. And hey, don't worry—if the size isn't spot-on, our return policy's got your back for easy exchanges or returns. Anything else you need help with, just let us know!
If you need any further assistance, please contact us.
Amazing variety with amazing prices.
For all women
A friend told me about the website
Dear Wendy, thank you for taking the time to review your experience.
We take the quality of our suits very seriously. Our production department also works hard to make swimsuits as consistent as the size guide. It’s glad to know we hit the mark for you. What’s more, there are lots of different designs for swimsuits on our website. If you ever have any queries when buying from us, please do feel free to get in touch to discuss. We're always here to help.
Thank you again for your support! If you need any further assistance, please contact us.
AWFUL! I've yet to receive my order but my credit card has been charged TWICE for the same order!
Haven’t heard anything back in person except for receiving these nonsensical surveys!
Looked nice
Dear Damon, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.
We sincerely apologize for any inconvenience you have experienced with our logistics services. Your feedback is important to us, and we are committed to addressing your concerns promptly.
We understand the frustration that delays or issues in the delivery process can cause, and we want to assure you that we are actively investigating the situation. Our team is working diligently to resolve any issues and improve our services.
In the meantime, we appreciate your patience and understanding. If there's anything specific you would like us to look into or if you have any additional details to share, please feel free to provide more information. We are here to assist you and ensure that your future experiences with our logistics services are smooth and reliable.
For issues concerning orders and purchase, please contact: service@walkonbeach.com
Thank you for bringing this matter to our attention. We value your business and are dedicated to making things right for you.
Gain trust and grow your business with customer reviews.
WalkOnBeach is a professional swimsuit online store. We are the fashion swimsuit company for girls and women all over the world. Huge collections of bathing suits, swimsuits, beachwear, bikini, tankini, cover ups and swimdress under one roof in excellent quality at a price affordable for every customer. We promise that all of our swimsuits have high quality.
Dear Deb, thank you for the great review and for sharing your shopping experience.
Firstly, we are glad to hear that you are satisfied with our swimsuits. WalkOnBeach aims to provide customers with nice design and high quality products. We take every single customer seriously and are also committed to providing all WalkOnBeach customers with comfortable fit and secure design which meets customers' needs.
Secondly, we are also glad to hear your recognition of our return policy. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. Gladly to know that works.
Thank you again for your support! If you need any further assistance, please contact us.