The bikini exceeds expectations with its superb quality and comfort. The material is soft yet durable, making it perfect for beach activities. Its flattering fit enhances natural curves beautifully. The trendy design is eye-catching and stylish. Even after multiple uses and washes, the vibrant colors remain intact. Ideal for anyone seeking both fashion and functionality in their swimwear. This bikini is a must-have addition to any summer wardrobe!
Very happy with your service and Bathers.
This is the second pair of bathers I have brought from you,and they fit perfect.
I will definitely be buying more.Thank you
Dear Gaye, thank you for taking the time to leave us a nice review!
We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.
Thank you again for your support! If you need any further assistance, please contact us.
I recently purchased this one-piece swimsuit and couldn't be happier with my choice. The fit is incredibly flattering, hugging my curves in all the right places. The fabric feels high-quality and is both comfortable and durable. I love the stylish design, which is both chic and timeless. It's perfect for swimming or lounging by the pool. The vibrant color hasn't faded even after several washes. Overall, an excellent buy that I would highly recommend!
Dear Pu, thanks for your great review.
It's glad to know that you found nice bathing suits at a good price at WalkOnBeach. WalkOnBeach is striving to make excellent products with competitive price. Our design department works hard to make swimsuits as consistent as pictured and described.
We're also doing our best to deliver each package within the promised time frame. Meanwhile, we are aiming to provide the best service to all customers. Our customer service team is working hard to help all of our customers solve their problems in a timely manner. We really can't wait to welcome you back to our website.
Thank you again for your support! If you need any further assistance, please contact us.
I ordered from this site believing it was legitimate, I paid for 3 swimsuits and even paid double for delivery to receive it faster. It has now gone past the faster delivery date and I still have no order. I've emailed but no response, not even to confirm my email was received. Tracking still shows it has left China, and that's all! With the domain. co.uk I thought it was a genuine company. Will be making sure other people don't fall for this and reporting them to trading standards.
Dear Dexa, we are sincerely sorry to hear you feel this way.
Please be sure to tell your order information, I will check your order for you. Please believe that our website must be legitimate.
We promise to respond to every request from our customers within 24 hours, and we are also acting that way. It happens sometimes our e-mails being considered as junk mail, please kindly check your junk mailbox. If still no result, could you please share with us the e-mail address you used for contacting? It’s would be greatly appreciated if you could tell that. We’d like to try best to find what went wrong together with you.
Thanks for your time and kind understanding.
Not happy at all with your exchange or refund policy. I felt like you kept playing games with me, offering me a 30% refund and a 50%. I have purchased from you before and loved bathing suit but was sent the wrong size I would have liked to have exchange it for the proper size that was not even offered. And I did not want to pay another $10 for shipping to have it sent out.
Dear Kim, Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or dissatisfaction you may have experienced with our customer service. Your feedback is invaluable to us as we continually strive to improve and provide the best service possible.
Could you please provide your order information? I will contact customer service to handle the refund issue for you?
Please know that we take your concerns seriously, and we are committed to addressing them promptly. We will investigate the issues you've raised and take appropriate measures to ensure that similar incidents do not occur in the future.
If there's anything specific you would like to share or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we are here to assist you in any way we can.
Thank you for your understanding and patience as we work to resolve this matter.
Have yet to receive my order, would someone please assist me in this matter I'm leaving on holidays in the middle of March and would really like these bathing suits. Thank you for your time.
Patricia Hope
My ordered number is **************817
Dear Patricia, thank you for your great review and support.
It’s glad to know that you choose our products. We are striving to provide high quality products with competitive price. Meanwhile, we are working hard to deliver each order in a timely manner. It is our pleasure to provide great service to our valued customers. We’ll keep working hard and live up to your expectation. We really can’t wait to welcome you back to our website.
Thank you again for your support! If you need any further assistance, please contact us.
Expedited delivery fee is too high. Over $20.00 and that only guarantees the item in 7 days. Process to order was easy. I have not received the products though. So hopefully the product is what I'm expecting.
Dear Lorene, we are sincerely sorry to hear you feel this way.
Due to the recent surge in oil prices, the shipping cost of swimsuits has risen. Sorry for the inconvenience caused.
Moreover, to meet different demands of our customers, we offer several shipping methods in many countries. Please kindly note the shipping efficiency shown on our website is calculated in business days.
Thank you again for your support! If you need any further assistance, please contact us.
Item came worn with makeup on the white inner, had no tags attached or in the packaging, which was obviously an unchecked return. It was sent via Royal Mail 48 hour delivery 2 weeks after I placed the order with no invoice, return details or instructions inside the package, I was done I just binned it, I don't have the time or patience to deal with business that dont give two hoots about their product or customers. I wouldn't bother if I were you. Really poor experience 1
Dear Rachel, thank you for taking the time to share your experience at our shop.
Firstly, we’re sincerely sorry that the item didn't fit you well. The size chart is based on accurate measurements of most women's bodies. Meanwhile, we have sent the information to related departments. Hope the size guide can be more helpful soon. By the way, you can also send our customer service a request next time when you’re not sure about the size. We’d be more than glad to offer customized suggestions.
In addition, we do dedicate ourselves to putting customer satisfaction as a top priority and striving to help all of our customers reply to their requests in a timely manner. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We will keep making progress and presenting better products and services in the future.
If you need any further assistance, please contact us.
I placed an order on May 2nd. Still no product. 2 different tracking numbers. Several emails and they just keep repeating themselves. And they will not refund or replace. Telling me I should file a claim. Me? You should file the claim. I don't know where it was shipped from!
Dear J B. We are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
Thank you for reaching out and sharing your concerns about our return policy. We genuinely value your feedback as it helps us improve our services.
I apologize for any inconvenience you have experienced. Our aim is to provide a seamless and satisfactory experience for all our customers. To better assist you, could you please provide more details about the specific issues you encountered with our return policy? This will enable us to address your concerns more effectively.
In the meantime, I would be happy to assist you personally with your return. Please let me know the details of your order and the nature of the return, and I will ensure that it is handled promptly and to your satisfaction.
Could you please provide your order information? I will contact customer service to handle the refund issue for you? If you need any further assistance, please contact us.
Terrible size chart which I trusted, I need to know how to exchange as I've tried on with underwear under to keep sanitary. I was away when it arrived so this is delayed, please tell me what to do next
Dear Margaret, we are sincerely sorry that our suits do not fit you.
For issues concerning orders and purchase, please contact: service@walkonbeach.com
We will reply to you within 1 business day if you send us the e-mail. Please e-mail us if you have any questions about us. It's the most efficient way to get problems solved.
Here at walkonbeach.com, we don't just seek to keep you satisfied, we aim to make you want to come back for more!
Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of blacklist.
I still have my fingers crossed. I ordered about ten days ago and no movement on my order. It has not been shipped yet. I was hoping to use it at the end of the month, but I am not hopeful at this point.
Dear Pat, thanks for taking the time to review your experience. We would like to apologize for any inconvenience or dissatisfaction this may have caused.
We sincerely apologize for any inconvenience you have experienced with our logistics services. Your feedback is important to us, and we are committed to addressing your concerns promptly.
We understand the frustration that delays or issues in the delivery process can cause, and we want to assure you that we are actively investigating the situation. Our team is working diligently to resolve any issues and improve our services.
In the meantime, we appreciate your patience and understanding. If there's anything specific you would like us to look into or if you have any additional details to share, please feel free to provide more information. We are here to assist you and ensure that your future experiences with our logistics services are smooth and reliable.
For issues concerning orders and purchase, please contact: service@walkonbeach.com
Thank you for bringing this matter to our attention. We value your business and are dedicated to making things right for you.
I purchased some tankinis from this site for an upcoming holiday. I paid for express shipping as I needed the items urgently. They arrived 5 days after I ordered them which was great. However none of them fitted properly, mainly due to the bottoms being on the smaller side despite being advertised as high waisted. I contacted the company to ask for a refund and was advised that I could either return them to the USA at my own cost or I could cut them into pieces and send photos as proof for the refund. I did choose the 2nd option as it did not cost me anything but I found this to be very strange. It's extremely wasteful and bad for the environment. Not sure if this is actually legit?
The customer service I experienced was very good and efficient and I received the refund a few days after sending the pictures as promised. I wouldn't use this company again however, nor recommend them them to others due to their unethical return methods.
Dear Janet, thank you for taking the time to give us feedback.
We are sorry to know that your swimsuits didn't work for you. Our design department works hard to make swimsuits as consistent as the size guide, which is based on the average customers' body figure. Nevertheless, some swimsuits would have a different fit for different body shapes. If you have an issue with the selection of sizes or styles next time, you can contact our customer service for some advice. Your feedback means a lot to our entire team. We will try our best to optimize the size guide and hope it can be more helpful soon.
Furthermore, we regret that the return process did not meet your satisfaction. As displayed on our website, we do not provide shipping label and will not cover return shipping fee. Full refund could only be processed when necessary information is provided. Sincerely sorry if that bothered you. To make up for that, WalkOnBeach usually provides other options for return/exchange to simplify the process. We will also keep working hard to optimize our return procedure.
After checking your username, we are unable to recognize your related order in our system. If you need any further assistance, please feel free to contact us via live chat or email. We'd love to make every effort to turn your experience into something better. Wish for your understanding.
If you need any further assistance, please contact us.
All good beautiful garment but now I need to return it and I hope the process is carefree, I ordered the wrong size my fault. Wonderful quality and colors.
Dear Allison, thanks for your great review.
It's glad to know that you found nice bathing suits at a good price at WalkOnBeach. WalkOnBeach is striving to make excellent products with competitive price. Our design department works hard to make swimsuits as consistent as pictured and described.
We're also doing our best to deliver each package within the promised time frame. Meanwhile, we are aiming to provide the best service to all customers. Our customer service team is working hard to help all of our customers solve their problems in a timely manner. We really can't wait to welcome you back to our website.
Thank you again for your support! If you need any further assistance, please contact us.
I have never received this bathing suit. It should have been here at least two weeks ago. I am very disappointed.
Dear Terry, thank you for bringing your concern regarding our transportation times to our attention. We sincerely apologize for any inconvenience this may have caused you.
We are committed to providing the best service possible and are actively reviewing our transportation processes to identify areas where we can improve and expedite delivery times.
Your feedback is invaluable to us, and we appreciate the opportunity to address your concerns. Please rest assured that we are working diligently to ensure a more efficient and timely transportation service in the future.
If you run into any issues, feel free to drop us an email at service@walkonbeach.com
Online ordering was user friendly. Initial emails were confusing. I was told that my order would arrive in a few days and told to reply in 48 hours if I didn't recieve my purchase. That turned out to be untrue. However, I was happy with delivery time a week later. I love the merchandise but I was glad I ordered a large instead of my usual medium. Great product and large variety of styles.
Dear Dee, thank you for your feedback and your lovely words about our swimsuits and service.
We are so happy to see that you have been enjoying your experience with us. WalkOnBeach aims to provide customers with products of nice designs, high-quality and affordable prices. To meet different demands from our customers, WalkOnBeach offers several options for return/exchange, to simplify/shorten the process. We take pride in giving outstanding service to each customer and we're overjoyed to receive your compliments and appreciation. We will keep making progress and presenting better products and services in the future. Looking forward to seeing you again soon!
To meet the demands of every customer is the goal of the whole WalkOnBeach team. We'll keep working hard. Come back and see us soon.
I was very pleased with everything but the delivery time. However, once I sent and email to inquire about what was taking so long I then received them the next day.
Dear Maurer, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
CAUTION: I ordered a swimsuit (shown in the attached image) from Walk On Beach. My account was charged immediately + $23 for shipping. Note that I placed the order through an account I created on their website with my e-mail address, >> I never received a confirmation receipt (first red-flag) Later, I received an email prompting me to finish my order that was supposedly still in my cart (indicating they had my correct email address)! After 10 days with no delivery, I contacted Walk On Beach Customer Support using the email provided. Only then did I receive an apology email suggesting I should try ordering something else (seriously! I was already on the beach with an old bathing suit).
Additionally, when I tried to log into my account to track my order after 10 days, I discovered my account did not exist with them: attempted to reset my password failed as their website did not recognize my email address?!
This entire experience was unprofessional to say the least, and felt suspicious. As a result, I canceled my credit card and had it replaced. I strongly advise caution when dealing with this business and its questionable practices.
Hi, Erna! We are sincerely sorry for what happened.
We can confirm that all orders with successful payment will receive order confirmation emails. If you do not receive an order confirmation email, it means that your payment has not been successful.
Only for orders that have not been successfully paid, our system will automatically send customers an email reminder of abandoned shopping carts.
If you have any objections to your order, please provide us with your email address and we will provide you with a payment failure certificate.
We treat every customer seriously with an honest and trustworthy attitude, and hope that your problem can be solved as quickly, truly and effectively as possible.
If you need any further assistance, please contact us.
I would give less than one star for this company. I ordered 3 swimsuits, none of which worked for me and I chose to return. After going back and forth in email trying to obtain return instructions and authorization I was instructed to take pictures of the 'crotch' of the swimsuits to send to them to verify that the sanitary shield is still in place. I never remove that thing when trying on swimwear (duh). The representative claimed that most swimsuit companies do not accept returns of any kind. I responded that all REPUTABLE companies will accept returns and particularly ones who clearly stare at the top of their website that they offer 'EASY RETURNS 30 days'. Believe me, nothing easy about anything in dealing with Walk On Beach. I have returned the swimsuits at my own cost and hope that I will get my money back. I would NEVER order from them unless you are absolutely 100 percent certain you will keep whatever you order.
Dear Anne H, We are sorry for this inconvenience and empathize with your frustration but we are happy to look into this matter.
Could you please provide your order information? I will contact customer service to handle the refund issue for you? If you need any further assistance, please contact us.
Thank you for reaching out and sharing your concerns about our return policy. We genuinely value your feedback as it helps us improve our services.
I apologize for any inconvenience you have experienced. Our aim is to provide a seamless and satisfactory experience for all our customers. To better assist you, could you please provide more details about the specific issues you encountered with our return policy? This will enable us to address your concerns more effectively.
In the meantime, I would be happy to assist you personally with your return. Please let me know the details of your order and the nature of the return, and I will ensure that it is handled promptly and to your satisfaction.
I recently took advantage of the buy three, get one free swimsuit deal, and it was fantastic! The swimsuits are high-quality, with a perfect fit and superb comfort. Each design is trendy and vibrant, ideal for any beach or pool outing. The free swimsuit added incredible value to my purchase. I loved being able to choose from various styles and colors. The shopping experience was seamless, and customer service was excellent. I highly recommend this deal for anyone looking to refresh their swimwear wardrobe!
Dear Shultruth, thank you for taking the time to leave us a nice review!
We are committed to providing efficient logistics service for all of our customers. Our shipping carriers do perform better than we expected sometimes. What's more, WalkOnBeach strives to offer quality and stylish swimwear with nice fit. Glad to know we have met your expectation! Your recognition of our products and service is our driving force. We will keep working hard to provide you with a better shopping experience in the future.
Thank you again for your support! If you need any further assistance, please contact us.
This is my second order from WalkOnBeach. I love that they have some very flattering styles for all ages. I am 73 and still love going to the beach. They have several skirted options that help me to feel good about how I look. I will continue to watch for new styles!
Dear Anne, we are truely grateful for your 5-star rating!
That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right.
WalkOnBeach strives to offer efficient logistcs services. Glad to know we have met your expectation! WalkOnBeach is also committed to providing quality products with nice fit. Your recognition of our products and fit is greatly appreciated. We will keep up the good work and provide better products and service in the future. Come back and visit our website again soon!
If you need any further assistance, please contact us.
Overview
WalkOnBeach has a rating of 3 stars from 390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WalkOnBeach most frequently mention customer service, credit card and return address. WalkOnBeach ranks 15th among Swimwear sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ennio, thank you for your feedback and your lovely words about our bathing suits.
WalkOnBeach aims to provide customers with high-quality, beautiful style and low-cost products. We take pride in giving outstanding service to each customer and are committed to providing them with products of better cost performance. In addition, WalkOnBeach embraces different figures. We've spent years designing and perfecting the fit for diverse body types. If you are not sure about your size, you can send a request to our customer service, they'd be more than glad to offer customized suggestions.
It's also our honor to have your recommendation. If you need any further assistance, please contact us.