VTripsReviews 111

Rented cabin in Gatlinburg owned by Jackson Mountain Homes and rented through Vtrip. Location of cabin is 1262 Bear Cubway, Gatlinburg, TN. Cabin rental $300 plus per night. Immediately upon entering cabin, there was a mildew smell. Wood furniture is scoffed and scratched. Skillets in kitchen blacked, scratched and non-usable. Had to purchase new skillet. Kitchen cabinets not completely wiped and clean Window ledge in main viewing room overlooking mountains with dust and cobwebs, old ragged and dilapidated stuffed bears covered with dust. Window with white cloudy covering. Dust covering the decorative plants and window ledges. Linens in master bedroom smelled like body odor, had to be stripped and washed. Shower rod holding curtains in master bath detached. Shower curtains smelled sour. No hair dryers. Multiple TVs throughout cabin with no cable hook up and without signal. I contacted customer service at Jackson Mountain Homes and Vrental with my complaints and for restitution and received no response on my request. This rental property is falsely advertised, unkept, unclean and lacking the amenities advertised that we paid for. Others beware when dealing with Jackson Mountain Homes/Vtrips. No stars on this one.