VoguePromDresses

Further to my previous review today, I went to a local retail store (Sears). I purchased a beautiful graduation dress - original cost was $129.99. The garment was on sale - $79.99! I would have paid full price - but the sale was a bonus. Also bought a bolero jacket - 50% off. It goes to show that you should check out and support your local community rather than taking huge risks (inferior quality, tailored incorrectly, overpricing, late delivery, etc) prior to deciding to attempt online purchases. This company's website needs to be shut down. I will continue my due diligence in obtaining my refund for my cancelled order a lot sooner than 3 weeks. I'll keep everyone posted! Hope I have helped at least one person with this review,.

This company stole over 250 dollars of me even though their refund policy clearly states that I am entitled to a full refund. I cancelled my order within minutes of placing it as my payment didn't go through. They subsequently used my credit card details to attempt debit again and ignored every request relating to an order cancellation. They even deleted the submitted tickets and communication we sent, such a scam! Dealing with this company has honestly been an absolute nightmare... they are despicable, I don't understand how they are even allowed to operate!

This is a horrible company to do business with. They did not explain clearly that your dress would have to be made even though they did not ask for my measurements. I assumed the size I ordered would be shipped. It did not fit well, but beware, they will NOT accept return items unless there is some quality flaw. You are just stuck with a poor fitting dress that you cannot use. Also I had a terrible time getting up with anyone to get an answer.

I ordered a prom dress for my daughter £157 including postage, it arrived on time but is hideous quality. It does not look like the picture on their website. I have been in contact with them and they are not being very helpful at all. They are telling me that they cannot refund on the basis of my complaint and because the dress is 'hand made' the damage (poor quality stitching and beads missing and incorrect length of the skirt and brown staining inside the bodice and the strong smell of glue) is acceptable! They offered me a 10% discount on my next order! I have submitted several photos as they requested to support my case and I am waiting for my next reply. I have a bad feeling about this!

If you have money to burn, then have fun ordering from this site. I ordered a size larger than I normally wear and the dresses were extremely small with built in bra have pads that sit on top of the boobs up by the neck instead of over them; weird sizes and fit, with no option to exchange for a larger size, plus was charged an additional International Fee of $7.50 that was taken out of my checking account that I did not authorize because they were shipped from China. Then within 2 weeks of my order, my debit card was compromised and had to be canceled to prevent the numerous fraudulent charges. I'm not sure if that is related, but I think it's highly likely.

Prior to purchasing from the site, we asked customer service if they guarantee the dress will arrive by the arrive date. They said yes. We received it 4 days late, the day before the event. It came not fitting the specifications and had a stain on it. I returned it and was assured we would receive a refund. We have not received the refund and it has been over 5 months.

STAY AWAY! I ordered a dress for a wedding three weeks ago and paid an extra twenty five dollars for 3 day shipping, and still have not received my dress. I tried to reach them via live chat, which is never operational and no one is ever on the line, no matter what time I try to reach them. I've submitted an email inquiry to the CEO/ President of this company, and Customer Service, to no avail. Stay away from this company. I am reporting them to the Better Business Bureau. I should have checked further before ordering from this company.

The dress did not arrive on time in spite of paying extra. It was shoddy workmanship. Beading looks like it could fall off very easily. The beading does not even meet on the sides of the dress near the seams. I got taken! This company is in China and had I known that I would not have ordered. I would like to get a refund, but don't know whether they can be trusted at this point. Stay away! My daughter's first prom has been disatrous!

My wife bought herself a dress to wear to our daughter's wedding. The dress did not fit correctly and was much lower cut than it showed online. She contacted them within 3 days asking how to return. They REFUSE to provide this info. Their 'no-service' department is absolutely ridiculous! The latest email correspondence is below. My warning is to read the 'cancel order' on their website, NOT their return policy(it is a LIE!).
==========================================
Service Voguemoments
5:17 AM (3 hours ago)

To me
Y**************
Dear customer
We are sorry to hear that. But return, you need pay 50% lost material
Fee to manufacture, it means
You will only can got 50% money back once we got the package.we also
Show that policy on the website, you also can check it. And you also
Need pay the return postage:(if shipping lost we will take no
Responsibility for this
So suggest that you can keep this order and we will refund you 15
Dollars as discount then you can re-sale to another people or send to
Your friends as gift. Ok? Please don't contact your card company to
Dispute, cause it will cost
About 6 months can solve, And please do not contact bank. It will
Make the case more complicated and it is not a win win way to solve
The case. Hope you can understand.
Best Regards
Sara

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We have received several emails as "coherent" as this one! So, we are out $150. Because this is not a reputable company... spread the word! My wife says she will never buy clothes online again. Mike M. In Ohio

THE ABSOLUTE WORST COMPANY I HAVE EVER WORKED WTH IN MY LIFE. DO NOT BUY A THING FROM THEM. I PURCHASED 3 DRESSES FOR A FUNCTIONTHEY ARRIVED A MONTH LATER. I PAID $40 FOR EXPEDITED. WOULD NOT TAKE THEM BACK. REPORTED TO CREDIT CARD COMPANY. THEY SAID LOTS OF PEOPLE HAVE REPORTED THEM. THEY ARE TERRIBLE. DON'T DO IT. FROM NOW ON, I WILL DEAL WITH AMAZON.

Do not buy from this website. They say that a refund is guaranteed but it is not. They will not let you return any of their substandard dresses. The dress I purchased look nothing like the dress on their website. On the website, they show you the real dress, designer made. Then they send you some very cheaply made, ill-fitting dress from China. They don't even give you an address to use to return the poorly made dress. SCAM. And just try to get a refund, it won't happen. They never answer their phone and their online "chat" person is always named "Zack" who is not helpful. If you want to get taken in for over a hundred dollars and have a dress worth $20 bucks tops that looks like it was made by a 5th grader... then this is the website for you!

DO NOT BUY FROM THESE PEOPLE(FABVOGUE/VOGUE) THEY ARE A RIP OFF. THEY HAVE A POLICY FOR FULL REFUND WITHIN 7 DAYS OF PURCHASE, HOWEVER, THEY REFUSED TO GIVE ME A REFUND OF $260 AND RETURN COST OF $70. I TRACKED THE MERCHANDISE THAT WAS SHIPPED AND THEY HAVE RECEIVED IT AND STILL NO REFUND. I AGREE WITH ONE OF THE REVIEWS WRITTEN! DO NOT ALLOW THESE PEOPLE FROM CHINA TO SELL IN THE USA. THESE DRESSES WERE HORRIBLE/FITTING WAS AWFUL FOR MY DAUGHTER'S WEDDING! I BEG YOU ALL NOT TO BUY FROM THESE PEOPLE!

BEWARE! DO NOT ORDER FROM THIS COMPANY. THEY STOLE $300 THE DRESSES DID NOT FIT. THEY TOLD ME THEY WOULD REFUND MY MONEY ONCE THEY RECEIVED THE DRESSES. I SPENT $40 TO RETURN THEM AND THEY DID NOT GIVE ME MY REFUND. THEY SHOULD NOT BE PERMITTED TO DO BUSINESS IN THE UNITED STATES, STAY AWAY FROM THESE JERKS.