Vivid Racing Reviews Summary
Vivid Racing has a rating of 2 stars from 763 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vivid Racing most frequently mention customer service, tracking number and credit card. Vivid Racing ranks 57th among Car Racing sites.
I bought a set of wheels for my 2020 Toyota Prius Prime and they are awesome. I received my order in under one week and the wheels were packaged very well. I would buy from them again!
Vivid was the only place able to get the downpipe for my jdm vehicle. Quick replies to my many emails. Service has been great so far!
Was knowledgeable and helpful with my order, great pricing and fast shipping, it is rare to get good customer service these days
These guys are great with being very informative and always being very nice and straight forward! Will definitely be shopping here again in the future!
I called the Vivid Racing sales department because I had a special option needed on one of their products. Frank took the call, quickly understood my requirement, called the vendor while I was on the phone, got the answer, and the lead time to manufacture, took all my information, quickly processed all the paperwork, and had them in my e-mail inbox, before we got off the phone. I greatly appreciate his knowledge, and expertise in products, process, his networking skills in quickly communicating with vendors and thorough follow through after the sale.
Thank you so much for the amazing service and quick delivery of my parts. I was doing a big build for my GTR and Vivid blew me away with there product quality and communication through out the entire process. First class service experience for sure. Thanks guys
The custom design for this product is great. Configured it just how I wanted, and they kept me up to date daily...…. Would highly recommend
Vivid Racing's customer service is top-notch. It is clear that the customer is their highest priority!
The ordering process and customer service follow up was excellent.
If only thing that would make service better is if they shipped a mechanic out in the box to do the install! (TeeHee)
Jim
Chris was great! He beat all of his competitors prices and then knocked it out of the park on his shipping price!
Great experience overall, quick responses and helpful information to all my questions. Will definitely continue to make purchases in a near future
Good. Easy process. Will be a repeat customer definitely in near future/upcoming months. Will be ordering parts for all of my hotrods
Accurated and honest during the order processing time. Definitely will do more businesses in the future.
(see pic) There was an error with my order at first and they made sure my order was fulfilled and I received the order earlier than expected. Great communication over email and no issues. Thank you Adam D
The Salesman I did deal with was very efficient and helpful. Got my order together very quickly. And had it shipped out with in a few days. Kept in contact at all time to update me on how the order was going. Had everything i ordered here quickly. Will recommend doing business with this company. Very good place to deal with.
Tyler helped me out and he was incredibly prompt, courteous and got me a great deal on a fantastic FI Exhaust system. This is my second purchase with Vivid Racing and I would recommend them to absolutely anyone! A+ all around!
Second d time. Purchsee with vivd racing. Both times good experience and short processing times... will shop again.
When it comes to purchasing high dollar/big ticket items online for my FK8 Civic Type-R I'm pretty weary. I've dealt with vendors who've claimed to have products "in stock ready to ship" only to have $2000+ tied up in limbo for months while awaiting drop shipment from the manufacturer without an ETA or even an order confirmation, much less a response from the vendor.
This is absolutely NOT the case when working with Austin Smith@ Vivid Racing. His replies were prompt, and he went above and beyond when answering my many questions regarding product pricing and availability. He was able to offer me a great deal with fast, free delivery as well. I will definitely be reaching out to him again for future purchases!
Willing to go extra effort for you had to go factory direct for my fenders and have then ship them to shop
Ryan helped me with an order very professional, communicative and great customer service. He has been in touch all along the way so far
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members