Vital Records Certificates
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Vital Records Certificates

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Texas
2 reviews
4 helpful votes
Follow Tanya C.
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I can't believe I fell for this and didn't research/check into it more thoroughly before submitting the application and giving my credit card info! DO NOT USE THIS SERVICE! It's not the official site for submitting for a birth certificate. In fact, it takes MORE time to fill out THEIR form, then you STILL have to submit it on your own. FRAUD FRAUD FRAUD!

Date of experience: December 2, 2019
Maine
1 review
4 helpful votes
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Scam!
September 24, 2020

I ordered a Birth Certificate and they immediately charged my card $47 but have NEVER contacted me as it says they would! I have tried 5 times to " contact" them via email on their website and it always comes back " undeliverable"! So they gave my money and all my private info and have done nothing snd it is impossible to contact them! SCAM!' DO NOT USE THIS COMPANY! I had to change my credit card number and everything!

Date of experience: September 24, 2020
Maryland
4 reviews
16 helpful votes
Follow Zoe D.
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When I first started using the site for the needed certification, I noted it was run by LexisNexis which is one of the databases we use in collecting information for developing contacts at my job and tracking people. This data can easily be obtained by anyone. But, I overlooked my concerns because Vital Records initially doesn't ask anything personal. It's once they obtain and supposedly processed my payment and all should have been completed that the site demanded my social security number, more personal information, and copies of my identification to be uploaded. There's no turning back at this point. Then the wait time turned from being the quickest method of 10 days to deferring to the health departments' timing of 20 days or longer. So, it does feel like a scam, because they are basically collecting your imperative information and you still require the direct services of the state department. So you gave your important data to strangers and actually paid for it. They will in turn also get paid by the companies that buy data and use their database services. It's best to just wait for the state department and skip this third-party "service".

Date of experience: November 25, 2020
Massachusetts
2 reviews
3 helpful votes
Follow Renee L.
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DO NOT USE THIS GROUP_ SCAM ALERT. THERE HAS BEEN NO FOLLOW UP> I HAVE CONTACTED CREDIT CARD TO ENSURE NO OTHER CHARGES FOLLOW THE INITIAL ONE> TERRIBLE! WE MUST FIND THE PHONE NUMBER FOR THIS COMPANY

Date of experience: December 19, 2019
Oregon
1 review
2 helpful votes
Follow Tim M.
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Scam, Stay away. I needed a copy of my birth certificate so that i could get my passport.
Needless to say, I am still waiting to visit mexico 6 months later. Never received a refund.

Date of experience: July 30, 2019
Georgia
1 review
2 helpful votes
Follow Courtney R.
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It's nothing but an site that you can use to process an application for $48, which you can get for FREE. Scam, Scam, Gov't Scam. I tried to be proactive because of COVID-19, but seems everyone is taking advantage of hardworking people.

Date of experience: May 1, 2020
Utah
1 review
2 helpful votes
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IT ONLY STEALS FROM YOU, NOW I HAVE TO DISPUTE!
ITS SOMETHING SERIOUS, BIRTH CIRTIFICATES AND MORE, ITS AN IMPORTANT DOCUMENTS
PEOPLE SHOULD NOT TAKE ADVANTAGE OF ANY ONE TO MAKE PROFIT, THIS PPL SO CALLED COMPANY ARE GOING STRIGHT TO HELL, IM REPORTING THEM TO THE BEST BUSSINESS BUREAU RIGHT NOW!

Date of experience: January 27, 2021
Virginia
1 review
9 helpful votes
Follow Micah E.
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For $47, I received a fillable PDF with my information I gave to Vital Records Certificates. I thought I was paying the application fee. But when I received the fillable PDF form back, Vital Records Certificates told me to send in the form with the additional application fee for the state health department, which is $48. Extremely frustrating.

Date of experience: March 14, 2020
Georgia
1 review
1 helpful vote
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Fraud
July 14, 2020

Report this fraudulent company/ websight. SCAM. SCAM. SCAM. Illegal, fraud. Report to BBB. BETTER BUSINESS B. THIEF'S, CROOKS. Do not fall prey to these worthless, scamming, loosers. They should be tied up and beaten savagely. People like this could only come from worthless, week, gutless, death deserving parents. Abort there children and and anialate there entire family.

Date of experience: July 14, 2020
Nevada
1 review
2 helpful votes
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RIPOFF
December 8, 2019

THEY DO NOT DO WHAT THEY SAY! IGO TO VITAL CHECK INSTEAD! HAVE BEEN WAITING FOR NOTHING FOR 3 MONTHS. I CLOSED MY BANK ACCOUNT THAT WAS CONNECTED WITH THE CARD USED TO PURCHASE THE B. C. AND THEY SAID THEY CANT ISSUE A REFUND IF ITS NOT FROM THE SAME CARD I USED! I REALLY WANT TO SUE! THEY HAVE NO # TO BE REACHED! $#*! THEM.!

Date of experience: December 8, 2019
South Carolina
3 reviews
1 helpful vote
Follow Ronald K.
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My son placed an order for a birth certificate which I paid for on my visa card (big mistake). After we placed the order and paid with my Visa card VitalChek then requested additional documentation from my son which we sent. Then VitalChek notified us that there was a discrepancy with the mailing address and the payment address. We contacted VitalChek and their reply was that Maryland Vital Statistics are an out of house agency and that we need to contact the Maryland agency ourselves. The site says that if we cannot supply the proper documentation that they will issue a refund after 15 days minus what ever the charges are for the search by the agency. Now we have no certificate and we have paid VitalChek to do absolutely nothing with no other option but to wait out the 15 days and hope for a refund. VitalChek is a third party company working on behalf of the State of Maryland that is suppose to process applications for customers seeking vital certificates (birth certificate in our case). It is a disgrace and total waste of time to use VitalChek and the State of Maryland should stop using VitalChek immediately and handle the Vital Statistics Department research themselves instead of wasting customers time and money on non-delivering third party company. We are totally disgusted with the situation concerning VitalChek and caution others to try to find an alternative to using VitalChek. I don't know how to include proof of purchase without showing our personal information so our credibility rating will be low. All I can say is we live in South Carolina and are originally from Maryland. Best of luck to all.

VitalChek's support reply, or rather lack of response.
Date of experience: April 6, 2022
Michigan
1 review
7 helpful votes
Follow KATHY N.
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SCAMMMERS
April 7, 2020

ON YESTERDAY I THOUGHT I WAS ORDERING MY BIRTH CERTIFICATE ONLINE WITH THIS COMPANY.
I PAID $47.00 FOR A NOTHING FORM. I COULD HAVE DOWNLOADED THE FORM THEY SENT ME ON MY OWN FOR FREE. THEY SHOULD BE ASHAMED OF THEMSELVES FOR SCAMMING PEOPLE OUT OF THEIR MONEY. THERE IS NO PHONE NUMBER LISTED TO CALL TO STOP PAYMENT. NOW I HAVE TO PAY $46.00, FILL OUT THE FORM, MAIL IT TO VITAL STATISTICS IN MY STATE. DO NOT USE THIS SITE FOR ANYTHING THEY ARE FULL OF B___S___.

Date of experience: April 7, 2020
Spain
1 review
0 helpful votes
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Was fine
August 20, 2020

It was fine. I got it done. Not exactly sure what I'm confirming that I received. I got an email confirmation of my order for a birth certificate but have not received application yet.

Date of experience: August 19, 2020
California
1 review
0 helpful votes
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Scam
October 25, 2022

SCAM absolutely NO STARS FROM ME. NEVE RECEIVED BIRTH CERTIFICATE. THEY JUS TAKE YOUR MONEY. I paid over $100 dollars with no response or birth certicate.

Date of experience: October 25, 2022
Missouri
1 review
13 helpful votes
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Big deal
November 12, 2019

I wanted to have a copy of my birth certificate at home, just in case I needed it for any bureaucracy. About this service, I received my copy later than expected. But after all, it wasn't a big deal.

Date of experience: November 12, 2019
New York
4 reviews
22 helpful votes
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OVERPRICED & UNDERSERVED
September 30, 2020

The following message is what I wrote to them after realizing that I was scammed. I wouldn't mind paying the $40 if they were going to handle getting the certificate and mailing to me. However, as you will see, they emailed a form with instructions for completion to be mailed and include the $15 actual certificate fee!
BEWARE, BEWARE, BEWARE... THIS IS AN UNSCRUPULOUS BUSINESS. DO NOT TRUST.

"Yes! I am going to dispute this $40 charge with both PayPal and my Chase Visa credit card because the $40 fee is simply to send me an email with Birth Certificate form and instructions on filling out and mailing myself. I'm also going to report you to BBB and leave you negative reviews. I agree your service deserves a fee BUT not $40 for sending me a form that I am to fill out and mail it in myself! Your competitor Vital Check costs a total of $23.30 which includes an $8.30 fee and they finish the process and the certificate mailed directly to me. You are shameless."

Date of experience: September 30, 2020
Kentucky
1 review
1 helpful vote
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Scam!
September 3, 2019

I paid 47 dollars. I never recieved birth certificate and my son was not able to start school on time. The company does not have a number! I have requested a refund. We will see.

Date of experience: September 3, 2019
Maryland
1 review
0 helpful votes
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Scammers!
March 31, 2020

Do not fill out any information or pay any money. You won't get your birth certificate or money back, but they will have all your personal information.

Date of experience: March 31, 2020
Colorado
1 review
1 helpful vote
Follow Michael P.
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They do nothing but fill out a form for you. Do not fall for this scam of a service. Print out a blank form and fill it out yourself; this services is not worth the $47 they are charging.

Date of experience: November 4, 2019
Florida
1 review
13 helpful votes
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Con artist
March 24, 2020

On friday august 9th'2019 i had a withdraw from my bank to get a copy of my birth certificate for $47.00. Not only did i never recieve the document but i tried numerous times to get ahold of them e mailed them ect and got no responce back so basically they are con artists 'will take your money and you get nothing in return.DO NOT USE THESE PEOPLE!

Date of experience: March 24, 2020

Overview

Vital Records Certificates has a rating of 1.6 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vital Records Certificates most frequently mention phone number, credit card and pdf form. Vital Records Certificates ranks 27th among Birth Certificates sites.

service
31
value
33
shipping
26
returns
24
quality
28