• Visa-Vietnam

Visa-Vietnam

Overview

Visa-Vietnam has a rating of 4.61 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Visa-Vietnam most frequently mention approval letter, excellent service, and entire team. Visa-Vietnam ranks 4th among Travel Visas sites.

  • Service
    8
  • Value
    7
  • Shipping
    4
  • Returns
    5
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

  • However, it is not easy to find a trusted agent or company for Vietnam visa.

Critical highlights

No critical highlights yet

How would you rate Visa-Vietnam?
Top Positive Review

“Saved my holidays!”

Marcel Z.
7/28/23

I booked a trip for me and my daughter for her 18th birthday and didn't check my passport. After getting the new one I had only 24 hours to ge my visa. That worked perfectly! I took the 4h option and would highly recommend this company for anyone in similar circumstances. Thank you so much!

Top Critical Review

“Not worth your time”

Helen O.
7/19/23

Horrible experience from the beginning. From the start, a rep reached out and kept getting my flight info wrong. I was already hesitant with this company but they reassured me they would have Tracy to take care of me. I paid for the vip service skip the line and get luggage. However when I arrived to the visa/passport area there no one waiting there with my name. I didn't see anyone so I stood in line. I texted the Tracy who was suppose to be taking care of me. She passed me onto another lady name Hana before I departed which I didn't want happening. Said she would give me Hana's number but didn't say how via email or text. I turned off my phone bc I boarded. By the time I landed I texted her for the other Hana's number but Tracy didn't answer me. So I waited patiently myself in line. By the time Tracy and hana replied I was in front of the line. The staff literally just took me from my front of the line to this other window. Don't believe all the reviews here. They are good and not worth it. I asked for the partial refund but they refused said it was my fault.

Reviews (188)

Rating

Timeframe

Other

Reviews that mention popular keywords

vietnam visa (24)
Thumbnail of user gavinw5
3 reviews
1 helpful vote
November 26th, 2023

I have a disability. I contacted them to get assistance as I already had a visa but was interested in a fast track. Unbeknownst to me, and I had asked the company, as a disability person that service is already included for free. I was told by the company they didn't know about that. They were nowhere to be seen when we landed and exited the plane. Both the airline support person and I looked for my name. But there was none. After I contacted the company I was told they would look into it and get back to me. They didn't contact me again. I emailed the company. The following day I received an email with a photo of me in the wheelchair from metres behind saying they were there so I wasn't entitled to a refund. The person who took the photo didn't approach me at all even though I waited at passport control for several minutes.

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user heleno1
2 reviews
3 helpful votes
July 19th, 2023

Horrible experience from the beginning. From the start, a rep reached out and kept getting my flight info wrong. I was already hesitant with this company but they reassured me they would have Tracy to take care of me. I paid for the vip service skip the line and get luggage. However when I arrived to the visa/passport area there no one waiting there with my name. I didn't see anyone so I stood in line. I texted the Tracy who was suppose to be taking care of me. She passed me onto another lady name Hana before I departed which I didn't want happening. Said she would give me Hana's number but didn't say how via email or text. I turned off my phone bc I boarded. By the time I landed I texted her for the other Hana's number but Tracy didn't answer me. So I waited patiently myself in line. By the time Tracy and hana replied I was in front of the line. The staff literally just took me from my front of the line to this other window. Don't believe all the reviews here. They are good and not worth it. I asked for the partial refund but they refused said it was my fault.

Service
Value
Returns
Thumbnail of user johnc2477
1 review
3 helpful votes
July 27th, 2019

https://govietnamvisa.com/ = total thieves

Want to pay for speed up service where they meet you at the gate and process your visa and get you on your way? Well don't use this company if you can call it that. I paid 560.00 for a 1 year with speed up service but no one to meet me at the airport gate and once I located the guy employee of this business at the visa stamp location not the gate I paid another 135.00 US and then had to stand in the visa processing line by the time I got to where the luggage was mine was the only one there. I paid for their services and was in the airport looking for them and standing in line for 2 hours. Do yourself a favor process your visa at your local Vietnamese embassy you will save so much money and not get screwed because believe me these people could care less once they got your money. Total rip off

Thumbnail of user jimmyn14
1 review
3 helpful votes
December 7th, 2015

I got visa approval letter trouble at airport. I had call many times and nobody answer.
Visa did not approve by Vietnam Immigration.
So stressed!

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From the business

100% Money Back Guarantee e-Visa & Visa On Arrival To Vietnam | Get Visa For Vietnam Less Hassle With Affordable Price | Tourist & Business Purpose E-visa and Visa On Arrival At Your Destination Airports in Vietnam | Visa Run | We do all that is necess...

Business History

Established from 2007, We are one the pioneer company providing Vietnam visa on arrival service - which will save you much money & avoid queuing at location of embassy or consulate of Vietnam.

We born to make your trip to Vietnam fast, cheap & easy with our Vietnam visa on arrival service. Don't worry if there's no embassy or consulate in your country. Living far from embassy or consulate's location is not a problem. Just stay at home and request online for getting visa on arrival Vietnam then we will take care all procedure to get visa approval letter from Vietnam Immigration, and all you have to do is print a copy of visa approval letter to show for boarding & show on arrival airport to get visa stamped on your passport.

Don't know what's visa on arrival Vietnam? Please click here to see instruction from TripAdvisor: http://www.tripadvisor.com/Travel-g293921-c148049/Vietnam:Faq.Visa.On.Arrival.Voa.html

Regards
Nam

Company Representative

Thumbnail of user visav3
Visa V.
Expert
Typically does not respond to reviews
The embassy or consulate procedure requires personal visits and submission of your original passport, along with other documents. Also, it is more time consuming and expensive. Hence, more and more people prefer applying for Visa on Arrival these days. Visa on Arrival is a more convenient and easy process.

In order to apply for Visa on Arrival, you will have to get in touch with a reliable travel agent based in Vietnam. The credibility of the travel agent is extremely important as you will be paying a large amount for the Visa and you do not want to be tricked or waste your time in legal hassles.

We are here to help you get visa fast, cheap & easy

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