ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
The sizing on the shirts is not even close. I wear a size adult small but ordered a medium to allow for shrinking. I received the medium and could immediately tell it was smaller than an adult small and definitely not even close to an adult medium, even though the tag says medium. I called, and emailed for an exchange (I'd go with the adult large to accommodate their sizing issue) stating that the shirt is fine but the size is not as advertised. I have not received resolution beyond a computer generated email that basically said too bad and no to an exchange. I replied to the email asking for some way to exchange, not even asking for a refund and there is silence. So, no I would never purchase from this company again and will warn anyone who considers doing so.
I absolutely loved this shirt so much. Great quality and color. The print was very good quality as well. I would buy again!
The imprint on the shirt looks like it is already fading and will be completely absent after a few washes... Doesn't seem like it's worth the price.
According to my tracker my item has been shipped but has not yet been delivered I ordered about a month ago
I order a 2xl and received a large shirt. I emailed the company and havent received a email back. Please feel free to call me *******269
Simple to order. Your able to track your package all the way through. My package arrived ahead of schedule and was flawless. I would definitely recommend Viral.
It took me 4 days to even be able to chat with someone live online after leaving multiple messages. You CANT order two different items! You can only order one thing at a time and then pay so much more for shipping. There is NO cart button and when you call customer service its just a voice mail and no one ever calls you back. I'm not giving this company my money.
I ordered a necklace at the beginning of July for a birthday present and got an email saying that it was ordered. The end of July rolls around and it finally arrived after me emailing them demanding where my necklace is. It was expensive for a poor quality necklace, can't even read the print. Very disappointed!
Never sent the item. Sent me a shipping info confirmation and never even delivered it to USPS. Seems like a scam. Also never followed up to tell me anything about the order.
Ordered something weeks ago - still not arrived. Every time I email, I get a vague response saying it is transit and has been received in a range of places, but it never seems to get anywhere. Then the process starts again - it's a complete lie. When I then messaged and threatened to let everyone know it's a scam, I received an immediate reply saying the order has been cancelled and my money will be refunded - it will remain to be seen if I ever see my money again.
Cheap and nasty quality. Would NEVER purchase anything through this company again.
Spread the word people so they don't get away with this...
Purchased a Wu-Tang T-Shirt from these thieves. Purchase cost with shipping roughly $40. After receiving my medium shirt, was exceptionally small and also made from the worst material possible. After sending an email to their support to try and resolve, either return or get a better quality shirt. They do not accept any refunds UNLESS the print is wrong. What company does not accept returns in this day and age? A complete scam. Don't trust these guys, they will run away with your cash.
I ordered 2 t-shirts from florida, they told me go to usps, usps said the tracking already delivered. Please do not waste your money. They are a total scam. I tried helping out the Murdoch Murdoch guys too but they ripped me off. You have to make your own merch.
I ordered a couple shirts for a friend of mine overseas. The order ended up being incorrect (on my end), and through all aspects of contact they finally responded (several days later) and said they canceled my order and to reorder. NOPE! That original order was pushed through, shipped, and a SECOND of the same incorrect order was shipped and my cc was charged twice. A third time for the correct order. Yes I got the correct order, but I now have 6 SHIRTS! I ordered 2! Emailing has been horrible. Its taken a month to get to the point of them saying I need to pay to return the items, but it has to be received within 30 days. Its now been nearly 30 days! Bull! Sure, its printed in the US but its OBVIOUS these a-holes cannot understand correct English. STAY FAR AWAY.
Ordered something for Father's Day with a 2-5 day shipping and now its been 3 weeks and I cannot get ANY answers to why or how this happened. Customer Support is NOT helpful in anyway, either. Hopefully this stupid mug shows up in one piece and I don't have to deal with this company ever again.
Still nothing on the fathers day present that I ordered. I started calling and emailing, their online chat is never on. I am at my wits end and my son is upset that he did not have a gift to give. "VS**************
Still have not received my father's day item after an email from them assured me that it would be there. Have tried to call and email for the past week - no response and their online live chat is never on. What is this company.
This company is a complete joke. ZERO customer service. Product delivery was late and no refunds allowed! DO NOT DO BUSINESS W THESE PEOPLE! Obviously NO Business experience. Probably spoiled millineals!
Sooooooooooooo frustrated! This company is nothing but a scam! My Father's Day gift never came! I ordered in May. Received an email it had been shipped but when I checked the usps site it said this was in pre shipment. Whatever that means.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
Viralstyle Is The 100% Free Way To Sell High-quality T-shirts.