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ViralStyle has a rating of 2.2 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 27th among Marketplace sites.
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Shirt arrived after about 8-10 days. The screen printing was dull and blurry as compared to the photos. The ink also smelled awful; so much so that the shirt had to be washed immediately. That said, it's a one of a kind design.
Received a shirt that was too big, I was told no exchange can be made for a smaller size. I have shared my experience with my family and friends therefore no add'l orders will be placed in the future.
Disappointed with color of shirt and logo. Shirt wasn't heather grey as advertised (much darker) and the logo color was less in the orange family and more in the tannish family. Cool shirt but not exactly what I was hoping for.
Easy to order but had difficulty when I attempted to order 2 different shirts and received 2 shirts of the same pattern. The mailing package had no way to contact to change order.
The product where excellent. I just may order some more. It would be nice if they could cut down the days between ordering date an arrival date. Job well down.
It took a little longer than I anticipated for the order. But I am satisfied with the product. It was a nice purchase.
Fast shipping, and a great quality shirt! I'm very happy with my purchase and would recommend this company to my friends and family.
Had to order the shirt twice - first time, ordered it and it used the address on my PayPal and in order to update the address customer service told me I had to cancel the order and place another one. Finally get it placed and the shirt ships, then it bounces back with 'unknown address' even though I've been living at that address for 20+ years... but okay. Ended up asking for a refund. 2 stars because the process took FOREVER and I think it's frustrating this shirt is sold as a "campaign" when it's available elsewhere (that we also bought from and we received it before the second order I placed even got confirmed). All customer service reps I talked to were helpful and prompt. Just a stupid purchasing process.
Shirt took forever to get to me and when I got the shirt in it was terrible quality and shrunk after one wash
Havent received shipping info on the 2nd shirt. Only received one of the two so far. Takes awhile fr order to production.
I am very pleased with my purchase. The only thing I would do different would be to order a different size. The medium was a little smaller than I had expected. But all shirt types are different. LOL.
Thank you for helping me with this order. I am sorry it was the wrong one, but because of your help I will be ordering again in the future from ViralStyle.
Judy Moen
The shirt got to me fast, however the printed color on the shirt is a lot more dull than i saw in the picture. Wouldn't have ordered it had i known
Negatives: Wait time, Quality, tracking, Updating, sizing, Material,
Pro: none
This was the first and the last time I will order from this company. Everything about this transaction, and the quality of the product was bad. Not to mention the shirt came 3 sizes to big.
Love the shirt! Wished it could have shipped sooner but that's really not a complaint... just really wanted it!
I ordered 4 T-shirt's and a sweatshirt... and they are definitely not cheap so I believed the quality would be better! The quality of the T-shirt design was horrible! Very poor quality! I ordered a Steelers lip design and the Steeler colors are all wrong! In a corner of the mouth was an s which looked liked the end spelling of Steelers and that's all that was there! Not to mentioned it took forever be delivered! Whole experience was bad! Never will I ever buy from them again!
I love the sweatshirt. Don't get me wrong. Great quality. Cute design. But didn't say no if this was a female male or unisex sizing. Got a small not knowing. Really need a medium. Sent email ASAP but never heard back. This is my only complaint
The first shirt I ordered from th came back with a way off centered and slanted graphic. The company was friendly when I called and sent me a replacement. It's still slightly off centered, but I didn't want to wait another 2 weeks for a replacement. I love the graphic. They just need to improve their process of printing.
I am very disappointed with the shirt I received. The fabric is not soft. The decal is not centered. The decal is not vibrant.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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