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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Unfortunately this was a Christmas gift that did not arrive in time. Good product but the time it takes to complete the order and make the item did not work for me with a specific date the item was needed.
I ordered something decmber 9th and really thought I would get it by christmas. Its jan1 and I just got notification i would get it jan 5
Not cool
I ordered 4 XXl sweatshirts with the Walker name on it. It should have read " It' a Walker thing, you wouldn't understand." I received one sweatshirt that had the Campbell name on it.
My order was printed and delivered swiftly. We were able to wear them to the football game on the 23rd. Everyone loved them!
I ordered the Indiana sports shirt and got the Miami shirt - then I text this and never got a response except one to say they received the complaint and would respond - but no response
I love the Gibbs rule concept but the long sleeve T was not very soft, it was a little stiff. It takes a while to receive but got Christmas Eve! They did respond to an email quickly though.
I ordered the Jesus "And that's how I saved the world" tee shirt. It's beautiful! The colors are vivid. The order came in time for Christmas.
My daughter found the most perfect gift for her father for Christmas, a coffee mug that read: "You are the luckiest dad in the world. I would love to have me as a daughter." Instead we received a mug with a Trump like quote. I am not anti Trump, but it is not what we ordered.
Was to be delivered by Christmas. Was not delivered until Dec. 29. Terrible promotion. You ran the sale to a date so late there must have been no way to meet you deadline, or ours which was Christmas. I can't see doing business here again.
The shirt was as pictured and described online. The reason I did not give '5 stars' was communication from ViralStyle. I received an email saying it had been shipped which contained a USPS number. Several days later, when I checked the UPS online tracking toot, I found it had NOT yet been shipped.
Love the product considering the holidays delivery time wasn't bad
My husband loves it and would order again
Returns for a incorrect sizing is not an option - only damaged, other criteria's to reach to return item
Yeah, these guys suck. Weeks after i ordered, nothing. Boy did they scam me. This is what you get for ordering from an online clickbait marketer. Thought it would be a good Christmas gag gift. Turns out the gag was on me. Wish I could give them negative stars and send them to hell where they belong.
Shipping was very slow. My order took 10 days to ship, then we realize the sizes run small. The quality of the Gibbs Rules tee-shirt was poor compared to the price.
I ordered a small you sent an extra largeI've made two phone calls and sent two emails no reply. It was a late Christmas gift for my niece now I don't have one.
I have sent 2 e mails concerning this order. I did not receive what I ordered and paid for and can not get an answer on why? I have said I would not ever order from you again and tell my friends not to. Against my better judgement I have ordered 2 more shirts. If I don't get what I order this time I cam promise you I will never order again.
My order hasn't yet arrived, I tried to cancel it, the interface was the worst I've seen, slow and unresponsive. Hope the merchandise is OK, no telling what a return might entail.
The mug arrived promptly but it was broken. Although their automated system acknowledged they had received my support request, no one got back to me and nothing has been done to fix our problem. I am NOT a satisfied customer and, at the moment, I would not buy from them again.
My last name is Burton, and I was so excited to order a shirt with my last name on it. I was so disappointed in the shirt. The printing is crooked, and the material is too rough. I will never purchase from ViralStyle again. Total waste of $$.
The best Father in Law Mug (Trump Expression) never arrived. You told me all the milestone steps along the way but it never arrived to either my mailbox nor my front porch. I was unable to give it to my Father in Law on Christmas.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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