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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I discovered that our order had been stolen from our mailbox. Contacted customer service and they are sending our order again at no charge.
Be ordering more from this site.My order came on time and the product is of great quality. Will definately
My order of T-shirts and Sweatshirts for The Ohio State University was perfect. We are very happy with the quality of the merchandise and appearance. I wouldn't hesitate to order again from You.
I loved the overall print of the shirt and how nicely it was done, I only wish the picture was really printed different on the fabric. I'm worried about washing and drying without the picture getting stress lines or sticking together.
I ordered a Nebraska shirt not an Ohio State shirt! I want a shirt with a picture of the Cornhuskers.
Very disappointed in material of shirt. Also have not received the mug I ordered on same day and no communications
On the 26th of December, once my order had been confirmed, the company sent me an email, stating the 10th of January of 2019 as the estimated shipping date. On January 16th, my package still hadn't been shipped. After an exchange of emails with their support department, they still would not release any information regarding my product. I proceeded to call their central offices in Tampa, FL, and it resulted that they had an issue with their printing company, while my poster was being printed. Nevertheless, they never notified me of said interruption, instead, they sent me an email confirming that my product HAD been printed successfully, and gave me a tracking number whose shipment status did not seem to progress. While on the phone with one of their operators, after expressing my concerns, they avoided responding to me, and proceeded to send me the same tracking number that had not worked in the past. After the unpleasant phone call, I requested a new tracking number, and they gave me the same one, once more... Its the 19nth of January, and the shipment status has not changed, it hasn't even been taken to the UPS facility. Its sad how a company ruins their own reputation, before the product even arrives. Hope they can improve their service, because, my experience has been unpleasant, and i WOULD NOT order a product of theirs again.
Never ordering again. I wanted the superhero shirt with the police officer, and I waited a VERY long time to receive a shirt with Jesus? Are you kidding me. Waste of time and most definitely waste of money to this horrible company.
Never get an answer to my questions about my order. Would like to speak to a real person and will never order from this site again
More than sufficient communication, quick printing and mailing. Thank you. I shall be ready for the Glendale Stones concert in May.
The shirt ordered was exactly as pictured. The delivery was was quicker than what was quoted, so I was very happy as it was a gift.
I love my shirt it fits really good and the colors are sooo bright. I can't wait to show it off to my friends. Its a perfect way for me to show that I have Autism and my love for Marvel Superheroes.
I'm enjoying everything I've received I love all my Clemson shirts you'll do good work. We're the National Championship. 2018Were 15-0
Ordering, communication about where purchase was very good. Product arrived early and in good condition. Screen printing is disappointing, not crisp and clean. Not a licensed product.
I love the style of the shirt I purchased. It fits perfectly. Great job! Item shipped pretty quickly.
My package has not been delivered and no one is following up to tell me what's going on or that they're handling this.
Tee shirt isn't the best quality and the print seems to be pixilated. For the price I'd expect a better quality tee.
I placed my order on Jan 8th, and as of Jan 19th, it still hasn't arrived. The lack of communication from the company has not helped the situation.
Great shirts well made. True to size. Would buy from this company again. Very satisfied with purchase!
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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