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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I ordered 2 mugs on December 11th, 2018 as a Christmas present for 2 separate people. I received my first mug shortly after Christmas which was disappointing, but somewhat understandable considering this company is by no means well-known and I'm sure they had plenty of orders around that time.
BUT, as I write this (1/24/19) I have still yet to receive the 2nd mug that I ordered that same day. I contacted support about 2/3 weeks ago requesting a tracking update on this order and their response was "Thank you for reaching out to us. The mug you ordered seems to be the item of this holiday season. Due to the demand, we have experienced product shortages with this item. While we are trying to do everything we can to fulfill our mug orders, we are unable to give an exact date of shipment at this time. Because of this, we can process a full refund for you. You are welcome to wait for this order, however we cannot provide an estimated shipping time. Please let us know how you would like to proceed."
Really? The item of this holiday season!? What a joke, and a poor apologetic response. And they can't even provide me with an update. Pathetic. I would have at least been somewhat appreciative if they would have reached out to me before I had to contact them a month later asking where the mug was. At this point, I might as well be hopeful to receive it for next Christmas... Never again with this company.
I did not receive what the page said I was supposed to. The page said if you order 1 specialty Harley and Joker T shirt you would get the other 5 free. Well that didn't happen I got the one. I will never order again
We ordered 2 Citrus Bowl shirts for nephew and husband. 2 different designs but both very nice. Only issue is the large is a little on the small size but as long as I don't dry it in dryer, it fits nice.
Designs are great and shipping time was quick.
They let you know when you will receive the item ahead of time + high quality tracking information, they have a very nicely designed modern web page, they have awesome designs and easy-to-use options to sell your own designs for an affordable low base price, they have excellent sized graphics and images displayed in their gallery and example-work, and they have excellent service and care overall! I LOVE them! Will be working with designing and selling my own stuff through them soon.
Ordering was very easy and it shipped quickly! I can't wait to wear it at my next doctors appointment!
The item came quickly, which was a shorty for my 40th birthday, and was exactly what I expected. Very good experience. I would recommend.
Everything I buy from these sites that pop up on Facebook used the WRONG orange. Texas Orange is a burnt orange. NOT a bright orange like Tennessee or Syracuse. So I always end up disappointed. It always looks right in the picture...
I still do not have a shirt. You sent me a childs shirt and I was told that I would get a adult shirt sent to me however I still do not have a shirt.
The front looks amazing but in the example I purchased the entire image on the back was most of the back but when I received the item it was very tiny and compressed.
The t-shirt I purchased was delivered quickly, and I was pleasantly surprised at the quality. I love the variety available, super fun product. Great experience, I would totally order again from them!
We ordered the "TEXAS" sports teams shirts as Christmas presents but were disappointed when we got the shirts. The printing and/or logos were "fuzzy" (out of focus) unlike what was represented in the advertising.
The address on my order was correct, but when I called customer service to inquire as to why the UPS/Post Office could not deliver it, they suggested that I call UPS to find out where the shipment was since it had the wrong address on it. I feel that customer service should have done the follow up inquiries since ViralStyle was responsible for putting the incorrect address on the package. I still have no idea what the status of my order is. I am considering canceling the credit card charge if I don't have an update within the next few days.
We love our shirts... great quality, fit and color. We feel great wearing then and supporting our team.
Great prices great color fits great and is warm kkkkkkkkkk hkjgfrdfdyruff if dry uniform did face edgy ffg g today chai cider dinner soda arron do hash sushi bro sounds
Tee shirt looks great, but sized a bit big for me and didn't realize it was as loose as it is. So, fit and size a bit off
Nice shirt but shipping charge was a little too expensive. However they did ship fairly quick. Friends wanna order the same shirt
Nice shirt. I liked the colors and it fit true to size. I received the shirt in reasonable time. I would definitely order from them again. Happy with my purchase.
I ordered the t shirt and after i paid for the shirts I noticed that the address was an old address and changed it. The package was sent back from the P. O. and I'm still waiting on it.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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