One shirt was not premium and the print awful quality. I emailed customer service to make sure the shirt was premium being sent because the email sent said unisex cotton. I got a reply and I immediately responded back with no further contact. No one cared and I didn't even get what I paid for. Very dissatisfied. To top it off, my sister also ordered shirts and did not even get the right items! All items were for christmas and all were messed up! No time to fix before the holiday now too!
Ordered this custom T-Shirt and just received it yesterday. Love it! It is great to have a special shirt customized for my upcoming birthday. Also love that they have extra big sizes so that I too can indulge for my day. Colors are great, great quality printing, was kept informed on the status and it came on time. What more could you want.
Quality of product was just okay, product is way overpriced for the quality received!
Multiple duplicate order confirmations and shipping notifications. It became confusing to keep up with what shipped, when, and when they would arrive. Also ordered items/shipped were not itemized, so they were not easily visible without having to click several times to see what was being shipped under specific shipments. Very confusing and annoying experience!
It took longer to get my T-shirts than I had hoped for. I ordered 3. Shirts are decent quality, however they sent one in the wrong size. It is a gift. If it doesn't fit I will be returning the product. They do have a good selection online
I ordered a Patriots t-shirt and it came in a reasonable amount of time, was packed well and was exactly as described. To me, that's pretty good! The only sad thing was they only had "unisex" (read "men's") sizes for this item which was specifically marketed to women.
Material is super thin and 2 sizes too small. I ordered a size larger in case of shrinkage and I like loose fit but this was horribly cheap thin material and not worth anywhere near what I paid for it. Never will I do business with them again!
I contacted them and inquired about returning a shirt that was too small and getting the next size up... after explaining their return procedure understood the shirts are one-offs and can't be just exchanged... they promptly refunded my money when I returned the shirt to them via post...
First off, the shirt is made from poor quality. Secondly, the sizing is off. Thirdly, I contacted viral style to request a different size and I have not heard back anything of substance. I am planning on contacting American Express by the end of the week to dispute the charges if no one contacts me. You had a great idea with the shirt but incredibly poor execution. If I do not hear back shortly, I will also post a similar review on yelp.
I was quite pleased with my order. The only recommendation I could make for the future is to list the fabric content. At least I did not see it in the ad. I purchased a size larger than needed and am glad as it is all heavy weight cotton and will probably shrink when washed and dried by the recipient.
I am very dissatisfied with these shirts. The print appears as though it will wash off in the first wash! I ordered a medium and they sent a large which my child is swimming in because it's so large. I emailed them and to no avail I have heard nothing from them. Will definitely not be using this company again!
Got my order and the print on the front was really crooked. Contacted support for a new one and have not heard from them as of yet. To be fair there was a holiday since I got my order so Im sure thats part of the issue. Still how they handle this will depend on if I ever use or recommend them in the future.
The shirts were ok but adding more variety of products was near impossible. I made 10 calls, no one knew how to add more products. They don't have adequate knowledgeable people assisting. I ended up with only 2/3 of the shirts I needed. So frustrated. Need to use an different service.
I really like the look and feel of these shirts. The 'printing' seems more robust and looks like it is really 'in' the cloth, not just pasted on top = I'm hoping this means it will last longer than most printed shirts. They arrived in a reasonable time. Overall, very satisfied!
Very cool products offered. Very long lag time between order and delivery.
Too long for me personally. I still have not received my "Wisconsin t-shirt".
Will probably not order again from ViralStyle nor recommend to others.
We love the mug, but are very disappointed that it arrived broken. I would normally blame the delivery guy but there was a small piece of bubble wrap inside that barely covered the mug. I hope to get another one free of charge since my father in law had to open a broken present on Christmas morning.
Great product, great quality, excellent customer service. The ordering and selection was super easy, lots of options for the same design to choose from. I got this shirt for my son, and he absolutely loved it!
I order a lot of cute, personalized things from websites that never arrive... The shirt I ordered from Viral was exactly what I asked for and arrived exactly when they said it would. Thank you, ViralStyle!
I ordered from Viralstyle not knowing what to expect and was somewhat skeptical. No worries though. The product was spot on and I received it in a timely manner. Thank you Viralstyle for your unique products!
Was going to give a chance for "viralstyle" to answer where my shirt is that I ordered back in January. Checked with USPS and the package never arrived for them to put a label on. Instead of sending my shirt they respond by asking ME to answer their survey. Well, here it is! F
Ordered a poster, the print quality is so poor, you cant even read the text. The paper has poor quality too, it already had folds when it arrived. Support simply closed my ticket when I complained. Never ever again!
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
ViralStyle has a rating of 2.3 stars from 8,006 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 101st among Marketplace sites.