I ordered 2 of the Golden Retriever Halloween shirts, they arrived in time so we can show them off on Halloween. We've received many compliments on them, nice quality. Thank you for the fast shipping! :)
Like the shirt, but it is enormous, I could wear it as a dress and sleeves are made for someone whose arms are a lot longer than mine. It said 100 percent cotton so I tried washing and drying hoping it would shrink, but no shrinkage at all which is good if it was not so big to begin with. I would buy again but think a large would have been better.
Poor customer service. Email and calls never returned. Wanted 5 items before Christmas, but the shipment status is very poor. One item was reportedly shipped but no status on delivery. Three items has no status. Soon will be going to my CC requesting refund.
First off, I didn't order this on Dec 26,2018. It was ordered on Dec 15,2018. I received the order on Dec 30,2018. I was horrified when I saw the sweatshirts that I ordered because they were nothing like what the picture showed. The print is dull, faded, and blurry. The picture showed it clear, vibrant, and bright. I am in the process of trying to get a refund. I emailed them 4 days ago and all I've gotten is an email that says they are reviewing my order. If you call them, it's nothing more than an answering machine. Have called 2 times and no one is calling back! Very poor customer service too apparently.
Recently purchased 3 shirts. I was a little nervous since it was via a Facebook link. However my fears were misguided as T-shirts were very high quality and they arrived quicker than expected. Total time was less than 1 week. Very happy with these.
Super cheap quality sweatshirt. I ordered black and it's basically brown. The screen printing is terrible on it. Looks like someone used spray paint and a cut out of cardboard to spray on and it cost $60 which is ludicrous. Not happy at all.
I've got no complaints everything went well.
The only problem that I have is you want me to put a hundred characters in this review when it's not even necessary for what I had to say so there I hope that's a hundred characters
The shirt color could of been better! For a true fan, this is very important! Don't think I will order from this company again due to this fact and also it took way longer than I thought to receive it.
I placed an order for 2 shirts and only received one approx. A month after ordering. I attempted to contact Customer Service via email and did not receive a response. I will attempt to call this time and hopefully they can send the additional shirt.
The quality of this shirt is good and I really like the design, it's too bad my order was not fulfilled correctly.
Tee shirt was very well made and material soft. Colors were vibrant. Love the saying and the sunflower. Sizing was pretty much as you would expect, stay with your original size, or size up if you want a looser fit.
Very poor quality shirts that look nothing like the photos. I've been trying to get a refund from this company for over a month. I don't think I'll ever see my money again. Don't order from them, very shady company!
I ordered a few shirts online and have to say my latest order with Viralstyle has better quality shirts than other orders via another company. The print is nice and even. No mistakes. I will order from this company again.
Have not received order so your request for a glowing review seems a bit premature and when it arrives after I leave on vacation I will have to wait until my return to see what my future response might be
I wish I had read reviews before ordering. It seemed like a viable company on facebook but clearly not. I have emailed and called twice in the last 4 days. And have received NO COMMUNICATION back. During the holiday season this seems like an awful way to maintain any customer satisfaction. There is absolutely no way to get in touch with anyone! I will never use again
One wash and design disintegrated. We now have an expensive black sweatshirt. UPDATE- I contacted Customer Service to let them know what happened, they reprinted it and are sending it out. Customer Service was really helpful with the problem.
During the placement of my order, it was stated that more shirts results in cheaper shipping. I loaded two shirts into my cart and checked out. I immediately got an offer to buy the same shirt with a discount of 20%. I then contacted customer support to see why I didn't receive the order I just placed, with that discounted price. It was explained that is only an offer made after purchases, but how am I saving on shipping if I'm placing another order with another shipping cost? I then receive my order and the print on both shirts is not centered, and there is a light pink spot on one of the shirts. Customer service has stated they are sending replacements, so I have yet to see what the replacements look like.
The t-shirt looks good but has a *really* strong chemical smell. I emailed Viral Style asking permission to try to wash the shirt to remove the smell or should I just return it.
No reply whatsoever.
I think their service philosophy is, "Take your money and run."
The product was amazing, I appreciate that it's personalized but in a world of instant-gratification, it'd be nice to have an option to increase the speed. I'm human I get somethings take time. The company is great but I'm still waiting on items I ordered awhile ago
The picture in the add looked great, however when we got them it print was sloppy almost double printed. You can't read the names and the whole thing was definitely NOT worth the price of 38.00 each that we paid. We will NEVER order from here again.
Ordered 2 items and only received 1. No packing slip included. Don't know if it's back ordered or excluded and order not packed properly. Have to wait 2 days to discover and hope to reach someone on the phone. Very annoying and creates a waste of time.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
ViralStyle has a rating of 2.3 stars from 8,006 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 101st among Marketplace sites.