The price tag was pretty high for just a T-shirt. Only reason i bought it was because i liked the design so much. Later on i found out the design was stolen from another artist with no reference to his work at all which is shady.
Then the shipping delay was just stupid, if i buy a shirt i expect it shipped next business day. Not weeks later, im sure its in the fine print but thats just stupid.
Took 22 days to get the order. But I still thought it would arrive in time for Christmas. They shipped USPS and the delivery was sent to some parcel box even though I was home all day waiting for the delivery. Dealing with USPS to figure out where the "parcel box" was an absolute nightmare. Spent 45 mins on hold and the. The person could not tell me how to track it down. I eventually gave up and was not able to give this gift for a Christmas present.
Like everyone else, I ordered something that was never even moved past the "order placed" stage for weeks and the "campaign" kept starting over... after reading these and realizing this clearly isn't a real company I sent an email to support asking for a refund and said I would be reporting the company if I did not receive it. They DID give me a refund within minutes. Hope that works for others.
This was the perfect Christmas gift for my father-in-law! Very unique tee shirt, made of great quality material. Would have loved to purchase more of these tees for my husband and myself, but very disappointingly they were only part of a promotion and I didn't realize this in time.
As far as the ordering and delivery are concerned all of that was better than expected. The sad part was opening the package and seeing what has to be the cheapest made t-shirts available. I figured if I'm spending almost $30 per shirt they would've been much better quality.
I have received 2 notices that say my orders were shipped. Each one with a tracking number for ups. Connect to the tracking system and it tells you those are not valid numbers. Order was supposedly shipped over a week ago. Not sure I will ever see my orders.
I order 2 shirts for myself and my husband. They have not arrived but ViralStyle makes sure I get repeated requests for rating their service. Well, here ya go... I would not recommend ordering from this site.
Great customer services...
Surprised at the color... ordered what I thought would be navy blue... was sent odd color blue... also medium size fits more like a small...
Will probably not be able to wear the shirt
Loved the shirts, but also the service. I received emails or where my order was - being printing, getting ready for shipment, shipped... It was great and I get a lot of responses. The shirt is really comfortable!
My daughter absolutely LOVED her new Distillers tank top! Also, I messed up on address and customer service was prompt with a response and fixing the issue. Also, we received the purchase in a timely manner. Thanks.
I just wanted to revise my previous review and let folks know that when I informed Viralstyle of the very blurry screen printing on my T-shirts they offered to replaced them no questions asked. I did send Viralstyle photos of the T-shirts though, so they would be able to see what I was referring to. Thanks
The ordering process was good. The company kept me informed about the status of the order, which I greatly appreciate. My only complaint is that the colors on the logos are not vibrant. They look washed out. I still like the t shirt but it keeps me from giving a 5 rating.
The print on the shirt was too light and didn't match the picture of the product. Another reason why I'm giving this website a very low review is that it won't let me write my experience down with less than 100 words. It feels like a school assignment instead of a review
These shirts look NOTHING like the advertised picture. No glitter, nothing sparkly or pretty about it. It's a crappy press on sticker on a crappy quality shirt. Not to mention it had a foul smell when I finally received them. Seriously disappointed. What's worse is it was a Christmas present I would be too embarrassed to give to anyone! Lesson learned.
I ordered 2 shirts on feb 5th and still have not received them or had any updates given for the delay. I understand things happen but it would be nice to communicate with me and keep me updated as to when i should expect them.
My silk screen was a little crooked so I sent them a picture and they told me to keep the one I have and they will immediately make a new shirt no charge. Very fast response from customer service as well.
Will not due business with you again. You took my money that day and three weeks later still no short. Tracking says it is sitting in one place for over two weeks. You need to do better or refund my money!
It says delivered but I never received my t shirt... now I need to enter at least 100 characters? The experience on the website was fine, but overall when you dont receive what you pay for, its not a good experience
Although o love the design, the Red looks more on the pink side, like the image was enlarged too much and it lost its gradients and original color. Still waiting on my other shirt that's been in printing 10 days now
Still waiting for a Christmas present ordered 06/12/18. Viral Style state that they will answer queries within 24 hours - that is a fallacy. Best to avoid - will contact credit card to cancel payment - as to be expected it went through immediately,
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
ViralStyle has a rating of 2.3 stars from 8,006 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 101st among Marketplace sites.