vidaXL US

The cabinet arrived with dented and bent parts. Not sure if the damage was done in shipping or prior, but improvements in the packing are needed to avoid damage in shipping. The assembly instructions leave a lot to be desired, the diagrams are small with little identifiable detail. Perhaps a video on how to assemble would be helpful. My first review was not posted on the website.

I bought 4 items costing almost $400 when they arrived they were defective and could not be used I contacted the company for a return label and a refund, they refused they offered to send me parts the problem is it is half of all the items that are bad or give me a partial refund of $10 and I could keep their junk what a joke

I love the glass TV riser I purchased.
This was my first time using vidaXL. The shopping experience and communication was a little better than many sites. Good communication and updates with an email link to check the order with one click. The product was as described and on time. I'd recommend.

I purchased this for my wife who is very pleased with the wall she has constructed. She loves the cages and is very happy with how quickly everything arrived. Would definitely purchase from vidaXL again!

I purchased a desk for my mother, which came with millions of parts none label to put together, instructions are to basic to put together you basically have to figure out what goes where. All parts are still sitting on my living room until I could actually have the time to figured it out.

The item is very cheaply built with SEVERE DAMAGE to every locker. We ordered 10 lockers for a total of almost $2,500 and they are complete junk. I still have not heard back on my request to return. This has been a complete waste of time and money.

Great quality product for the price. The instructions are not the greatest. But if you have good logic and have good intuition you can assemble this. It is all in front of you. My solar unit came damaged, and that was the only negative.

We had searched online for days to find a radiator cover as there was nothing available locally. Vida had exactly what we were looking for at a very good price. Shipping was fast and efficient. The product was easy to assemble and it fit the radiator perfectly. We look forward to doing future business with Vida.

Some of the parts came bent, I was going to return them but the assembly team was able to put them together.

Needless today they are not 100%, overall I think the box and Styrofoam was very flimsy.

They are already built and they work, so unless they fall apart I will use them. Would recommend not to buy or use caution when ordering.

I didn't really except too much for the money. However, the wheels could have had some kind of bearing system. Totally useless for what I want. I'll try to salvage some parts for the end product I'm after.

Received the zinc top potting bench. The zinc surface was bowed and the back piece split where two top screws were set. Rather than the hassle of returning it, I disassembled the top, glued the splits and used a broad putty blade to separate the zinc sheet metal, flattened it and reglued it. Expected better quality; can't imagine what quality control process was in place that released this in an unacceptable condition.

I had trouble with my coffee table
Coming in an unsatisfying condition, when I asked for new parts my request was fulfilled right away and I was sent my parts immediately. Great service! Definitely will be ordering again

The product I ordered was exactly what I expected. My only issue at all is having to use Allen wrenches but we fixed that by purchasing our own screws so we could use our electric screwdriver. However that did add to the cost but it was well worth it.

The one I ordered was for 15 chickens. I have received compliments on the looks of it. It took a couple of days to assemble as the assembly instructions were difficult to follow at times. If needed I would order another

Needed a TV stand that fits my love of reclaimed wood. The half-barrell "coffee table" is too small for a coffee table, but perfect for my TV.

My only complaint is that they do not appear to accept or publish reviews.