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Some of the parts came bent, I was going to return them but the assembly team was able to put them together.
Needless today they are not 100%, overall I think the box and Styrofoam was very flimsy.
They are already built and they work, so unless they fall apart I will use them. Would recommend not to buy or use caution when ordering.
* vidaXL US attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Javier C.'s review of vidaXL US earned a Very Helpful vote
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I get surprised whit how bad quality sofa i ordered. So overpriced and isn't like the pictures...
Dear Javier,
Thank you for your feedback.
I am very sorry that you have received your product damaged.
I would like to help you solve this issue and therefore, I would very much appreciate if you could reply to the email I sent you today.
If you need any further assistance, please do not hesitate to contact our customer service team at webservice@vidaxl.com
Wishing you a lovely day.
Kind regards,
Sara Castro/vidaXL