Overview
vidaXL US has a rating of 2.2 stars from 702 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 33rd among Furniture sites.
In description it should say use with no more than 5 mile an hour winds... it does hold little rain so I can't complain about that.
Was referred by a friend and I love the products. First time buyer, Definitely not the last. Got an item on auction for less than retail.
Purchased metal shed, come damaged and parts missing, you can NOT contact Vida. The live chat is not worth 2 bob, no one ever there to answer
The awning panels come apart. They need to be glued together. I will replace them with a full sheet of
Plexiglass or pvc panels.
Great price and great service with quick delivery, i would recommend your company to anyone looking for specialty items. Thank You So Much.
Great product & quick delivery. It's exactly what I thought it would be. Polished aluminum cow head to mount to my pellet grill.
Wire is littler duty than I thought it would be. Packaging was damaged but product was not will look on line for instructions.
Smooth buying and shipping process; arrived on time.
It's a sturdy and efficient tool. Perfect to make holes maximum 3 feet deep.
Good quality. Better than I expected-sturdy and elegant. Very pleased! Hard to find an XL shoe rack and this one is wonderful.
Dear Gale,
Thank you so much for your feedback.
I am pleased that you are satisfied with your product.
I hope you will shop with us again in the future.
Wishing you a lovely day.
Kind regards,
Sara Castro/vidaXL
The coffee table is a real conversation piece in my home theater! Visually appealing, good quality, perfect size. Great value, great service!
Bought a reclaimed wood table for our patio and it is even better in person than the pics on the web.
VidaXL had exactly what I had been looking for at a reasonable price, shipping included. Product delivered quickly with no issues.
The product was good, but I needed to get in touch with a customer service rep and tried multiple times and waited on hold for a very long time
Quality product, just what I wanted, delivered in less than 2 days, amazing! Great prices, much lower than other stores!
The package came when it said. The party tent is nice. Just thought the material was going to be a bit thicker. Other then that it's awesome sauce
One of the legs was damaged in shipment. It had to be repaired with glue and additional screws. We are very satisfied with the end result though.
Dear Pam,
Thank you so much for your feedback.
I am so sorry that one of the legs got damaged.
As mentioned previously, if you feel like discussing this issue, please do contact me again.
Wishing you a lovely day.
Kind regards,
Sara Castro/vidaXL
Excellent service and price on outdoor wood furniture. Same product cost more on other sites. Will shop here again.
Very satisfied with product. Delivery was well within an acceptable time frame. The packaging arrived damaged but he product was okay. Thank you.
Could not use the tent wind blow it down would not go back together for my son's open house for college will be calling to return.
Dear James,
I am so glad that we were able to solve the issues that you had. If you have any further question please do not hesitate to contact me.
Kind regards
David / vidaXL
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Hello Craig.
I am sorry that you have had this experience. I would like to have a conversation with you about this. If you could get in touch with me with the details I sent you hopefully we can resolve this.