vidaXL US

The box was torn apart on three of the four sides with pieces hanging out.
I sent the info. The next day and several pictures. I have waited a week and the only response was that they were received. I want the box and whatever contents removed and a refund.

While the style of the yard furniture I bought looks nice, it was very cumbersome and time consuming to put together. The instructions are hard to make out as the illustrations are tiny and there are no written instructions.

The price was good for the beach chair. Shipping was very fast. Quality of merchandise was just mediocre. The chair seems flimsy and smaller then expected. I will try it for a bit and see how it holds up

I'm very happy with the table. The stools are very flimsy. We are all of average weight, and yet the legs on the stools bent. Which made us fall on our butts. I'll have to buy sturdy chairs for the table.

I love the chairs, BUT - lining up the arms with the holes in the frame was
Difficult because the leather wrapped arms didn't have the holes in the proper
Place or were missing. Also - why leave the leather on the chair back without
A piece of finished leather on the reverse side? I would have paid another
$25 gladly to have those finishing touches.

All of the screws fell out of the box somehow, I was able to find all but one... the instructions were vague and not helpful... pieces were labeled on the instructions, but not on the individual pieces. It came with an Allan wrench but you will need a Phillips ‍

My baby is 2 months old now. I've been manually pumping for that long. Now that I have an electric pump, things have been so much easier. Thanks to vidaxl, my breastfeeding experience has been so much more exciting for me. The pump I chose is perfect for getting the job done. Thankyou, vidaxl, for all the steps you took to get my free pump sent out to me.

My husband built a deck bar out of metal roofing and barnwood, and these stools are the perfection compliment to the bar. They are even prettier than pictured online, and are easy to put together and quite sturdy. We are very pleased with the service and the product!

When I unpackaged the product there is no assembly instructions or hardware to to assemble the shed with. This makes it difficult because now I have to go to a big box store for what I need. Thanks... NOT

For the price I paid and experience I am disappointed. The parts did not come with labels. The metal bent easiy. We still can't figure out how to put the drawers in. And where is the customer service number?

Comes in MANY pieces, and some holes not predrilled; wood is kind of thin and splits easily; 2 pieces were split when it arrived. Difficult to put together because the instructions are not very clear, and none of the boards are labeled.

I am giving this review 3 stars because the customer service is amazing; but the chicken coop itself was a disappointment. Customer service was quick to want to help resolve any problems. The representative was happy to relay issues to the manufacturer. Chicken coop was difficult to assembly; directions were not clear; overall, not very stable.

I ordered a gazebo with a cream colored canopy but that is not what I received. I received a damaged box with tape all over it to hold it together that had dented pieces, no directions, no screws to assemble the pieces, and the canopy was also missing.

Everything OK except one of the steps in the assembly instructions was unclear. Attaching the metal plate to the arm rests should be done before adding the legs to the metal plate. It took a while to figure that out, second chair was done in half the time.

My item was damaged, I unable to reach anyone over the phone, holding for over 45 minutes at a time. I could only correspond thru email. They refused to resend unless returned the merchandise 4 large boxes I don't have a truck and with corona virus I don't have anyone willing to help me. I asked them to resend and would give UPS the damage product they refused.

The set I ordered came and was missing parts. I called multiple times and I was told that someone would be reaching out to me to order the missing parts. It's been a month and no one has gotten back to me still.