Victoria's Secret

VS was top-notch cute when they first emerged. The lingerie was sexy and feminine. Now they resemble the old-school Fredricks of Hollywood. Tacky and cheap looking

Kelli who works in the relations department I believe, helped me so much with questions I was asking her. I hope she gets a raise for all the things she helped me with. :)

I am a married man, and I would like to "impress" my lovely wife in the way that she impresses me. It is extreemly hurtful that I can not embelish my bulge in the same way she flaunts her lovely lady lumps. What is wrong with showing off a little "Male Whale Tale" to the Mrs. When were shopping in the way she shows off her boobie lace bending over for the lower shelves. And when it comes to the clothing lines, I really do "Love Pink" both the color, and my wife's "Pink." I also like it when my wife wears her nice "Frutie" smelling perfume, I TOO would like to smell "frutie" and not be ashamed. I AM OFFENDED, even Sheels and Bass Pro, so called "Manly" stores carry women's items. Well I want to feel good about myself too, but with a proper fit.
Thank you, and GOOD DAY

Placed a order with Victoria secret on June 20,2020 with a rep and she was giving me prices that were not the prices on line. However I was transferred to a supervisor without my knowledge I waited for 20 minutes for the young lady tocome back to the phone instead I got a rude lady name Sheryl id number *******. She was rude didn't know what she was talking about told me I couldn't use my 50.00 dollar reward card along with my 10.00 reward card which yes you can I have been told by other reps you can use up to three rewards in one single transaction. Ive done so before. Also she told me that if I didn't place my order that I would lose my reward altogether because I had given her the numbers already therefore I felt I had no choice but to place this order. This women sounded very bitter and went on and on with the rudeness. I really felt she didn't want to help me because of my race. The list goes on what was said to me. Sherly needs new training I go thru hell with every damn rep at vs.

The Sushi is not good its not like before year :( (Sushi - Victoria Combo). Before year the sushi was like i am eating sushi from "Happy-Bar & Grill" now its like from a market :(

If I could leave a review with 0 stars I most certainly would. I placed an order on 8/16. My VS cc was charged for the order of over $400. I received an order confirmation and then 30 min later received an email advising they were unable to authorize my payment for my order. Contacted their Customer Care Center and was advised I needed to speak with Comenity Bank. Contacted Comenity Bank only to be told that i was charged for my order and it was approved and i needed to contact the customer care center. I was transferred from the customer Care Center to Comenity Bank 3 different times and hung up on 1 time. Finally after 2 hours on the phone trying to figure out why my credit card shows the charge for my order but yet VS says the order was not paid for I thought i had finally gotten somewhere and i was talking to someone with knowledge of what was going on. This was not the case and I ended up ending the call as i was quite furious at this point. The representative (Kayla) with VS was not helpful at all as she just told me over and over that I would need to replace my order and use a different card. Why would i use a different card if my VS credit card was already charged?! After all of this I am left with an over $400 charge on my VS credit card and an order that I will not be receiving because VS customer care says it was not paid for! I have shopped with Victoria Secret and used my VS credit card multiple times over the last 2 years and this will be my last! Terrible Terrible Customer Service

I'm a frequent shopper of Victoria Secret, but today ended things for me. I went into the store to exchange the 2 sweatshirts I bought pryer & due to me buying from them atleast once or twice a week, I was told that I could exchange the hoodies buy something for 20$(the price I was short to get the sherpa) let me mind you I was buying Pink slides, well the lady was rude & told me No. I decide to call costumer service & was further disappointed. I'M OFFICIALLY DONE WITH GIVING THEM MY MONEY when the customer gets treated like crap from in-store employees & customer service.

Customer service is great. I have had great experience with online shopping. Easy to order and follow the delivery. Would highly recommend.