Victoria's Secret

I waited for my order(s) for over a month and was nothing but patient. In these orders were the $20 off a $50 purchase... I read that they would be extended due to the wait times and I also called and talked to 2 very lovely ladies I wish I had remembered their names and they were going to honor it for me as well... I went ahead an placed another order that totaled almost 300 dollars. I called back today to apply that coupon and was told "no, there's no reason why we would do that." I explained to them everything above and told them I would like to cancel my 300 dollar order then and they said "ok we are not honoring it, we got it canceled for you!" Wow. To the "manager" Lisa... You have very poor customer service skills and should NOT be a manager and so does your team that also denied me of this coupon even though I was already told it would be honored and it was no problem. I have spent over a grand just this year at Victoria's Secret & am a card holder. I will also be canceling my card an no longer ordering... Thanks to Lisa and her team member that initially took my call tonight! Great way to lose business and go down hill.

Its one of the best world famous beauty brand. They have everything related beauty products available with great quality.

I miss when the clothes said PINK all over them. Down the legs, on the butt, all over the hoodies. I miss the sequence & glitters on the sweat pants & hoodies, I miss the sequence covered backpacks that said PINK, I miss the adorable comforter sets & PINK bedding & plush dogs you could buy. I miss when the clothes were actually cute & the sweat suits were worth spending money on. Now they have clothes that are plain & bland thay don't even say the name of the brand on it. If I wanted a plain t shirt I would go to Walmart. After all we are paying for the name so therefore we want the name plastered all over our cute pink outfits again! & bring back the adorable duffel bags that had sequence & pink logos all over it. Bring back the velcro sandals not the cheap non velcro sandals that rip apart after a couple wears & give your feet painful blisters. Also why would I want to wear a hoodie or shirt that is also made for men in that exact same design & color? They have the same 2 boring black "pink" lettering that they have had for years. There isn't even anymore sexy/cute & girly color options. No one is going to spend money on plain Jane stuff/ clothes with no print/logos & ugly colors/stripes etc. Bring the cute pink outfits back! The quality has went down & the prices up.

29th June 2022. Unfortunately we had most unpleasant service ever in Vancouver from the girl who we found out is the manager! The staff is absolutely friendly and helpful but waiting for the checkout we went to the next free one and were told in a unfriendly military ton "this is closed go back to the line"! Wow first of all I am not her staff and even staff should not be treated like this! I own a shop myself and excuse me, there is a nice way to say this too. My husband and me had quite a full bag of items but desicided to leave it with her because of the situation with her and said " we are not buying this because of you customer unfriendly attitude.
Then the real fauxpas happened. Response of the manager girl was
" GO ON I DON'T CARE".

So we left our shopping bag at her desk and left. On the way went out we meet the very nice sales agent and told her the story, I asked her for the name of the unfriendly girl. She said she can not tell me her name because it is her MANAGER and the stuff is suffering under the arrogant and condescending character of the "MANGER" girl. I am not spending my money in a shop where I am treated unprofessional, unfriendly and careless.

DO NOT GET THE VISTORIA SCECRT CREDIT CARD! I applied for the credit card got approved on November 13th. I have been waiting for my card ever since. It is now January still have not got my card. I called today January 2nd. They told me after the 11th time calling about the status of my card that this is a problem with people getting there cards. They had to pit a ticket in for it after 11 times calling and telling me it's on the way when it really wasn't. I am beyond pissed off. I am person who has a lot of patients but when I am beinging lied to and told the same thing over. Then someone said something is finally wrong it will take another two weeks
I am beyond over this company. Fix your damn system or don't even have the credit card system at all!