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terri c.

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Experience: Clothing & Fashion, Beauty

Member since June 2020

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1 Review by terri

Placed a order with Victoria secret on June 20,2020 with a rep and she was giving me prices that were not the prices on line. However I was transferred to a supervisor without my knowledge I waited for 20 minutes for the young lady tocome back to the phone instead I got a rude lady name Sheryl id number 158650. She was rude didn't know what she was talking about told me I couldn't use my 50.00 dollar reward card along with my 10.00 reward card which yes you can I have been told by other reps you can use up to three rewards in one single transaction. Ive done so before. Also she told me that if I didn't place my order that I would lose my reward altogether because I had given her the numbers already therefore I felt I had no choice but to place this order. This women sounded very bitter and went on and on with the rudeness. I really felt she didn't want to help me because of my race. The list goes on what was said to me. Sherly needs new training I go thru hell with every damn rep at vs.

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