How would you rate VibeShop?
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Nevada
1 review
8 helpful votes
Follow Monica S.
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I ordered 3 products from this website, and I have to admit that I really do like the products. I can't find great deals like this site and the quality of the products I purchased are appreciated. Just thought I'd leave a good review since I am basically a happy customer. Oh and I love using my coupons as well! Looking into ordering more stuff for Valentine's Day especially! ;)

Date of experience: January 7, 2014
New York
2 reviews
2 helpful votes
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Very good company to buy from. It was recommended by my girlfriend whom she bought stuff from them before. I have bought for myself PS7488-7. It took couple days more than I expected to get this item, however, it came professionally in a discreet box. The item itself was a lot better than i thought it would be. Price is extremely low in comparison to other competitors. Overall I am extremely happy with this purchase and I will definitely buy from them again. My girlfriend had also positive experience with them.

Date of experience: May 16, 2013
GB
0 reviews
1 helpful vote
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Excellent Service!
June 26, 2015

The people at vibe shop went out of their way to help me out. I highly recommend them!

They were extremely generous, one of the best businesses I have ever bought from!

Date of experience: June 26, 2015
New York
0 reviews
9 helpful votes
Follow james h.
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Had excellent experience with this company. Awesome website and good selection of sex toys. I have received my toys as fast as a thunder. Before I placed my order online I have called them on the phone cause I was wondering between 2 different items. The staff was extremely professional and very friendly. She recommended an item for me. Later on I have taken her advise and ordered the item she has recommended, and she was right. I am very pleased with the item I have purchased from them.

Date of experience: March 16, 2011
Illinois
0 reviews
3 helpful votes
Follow tommy A.
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I am new to the sex toys and I needed help. You can call their customer service and they will help you to find the product you will like. I wanted to buy a product as a surprise for my wife's birthday, but did not know what kind of product shall I buy to my wife. The lady staff I talked to helped me and recommended couple items which I purchased, and I even ended up buying one for me too. When we got the products few days later, my wife was hesitant at first to use these items, but once she did now she bugs me to buy her also more sex toys, but now she will have to wait for valentine. Lol. I called back the company and asked to talk to the lady again who helped me out to thank her.

Date of experience: December 14, 2013
New York
0 reviews
10 helpful votes
Follow laura a.
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I love this website
September 18, 2011

I love this website. Prices are excellent, shipping is fast and I got my package in a discreet box. I had a question before I placed my order and I contacted their customer sales representative on their chat online. They were very helpful and professional.

Date of experience: September 18, 2011
New York
0 reviews
0 helpful votes
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Thank you for helping me to decide which item to get. I had to call because the description of one of the product I was interested in the description on the site was not enough. Anyway the staff member was professional and quiet helpful. I have received my order today and I am happy with what I got. I only recommend to improve and give more detailed description about their products

Date of experience: March 28, 2014
New York
0 reviews
11 helpful votes
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I am new to sex toys so I wanted to try and fulfill my fantasies. However, I did not know what to buy at first. I went to their website and they have really great and interesting selections. But I needed more help to choose the right item for me. So I called them by phone and they were extremely helpful and professional. They have recommended a product for me, so I placed a phone order with them. Today I got the merchandise. I want to thank them for their good customer service and professionalism, and the product is exceeding my expectation.

Date of experience: July 8, 2011
Virginia
0 reviews
1 helpful vote
Follow charles c.
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I purchased the rabbit vibrator from Vibeshop.com. I normally don't trust sites that sell adult novelties. I called vibeshop and I was surprised they answered the phone and they were very friendly and most helpful.
Most of other sites don't even pick up the phones. I checked the site and everywhere I looked it said the site is safe and secure.
I got my box that I ordered today and the product seems to be as advertised. Highly recommended.

Date of experience: March 8, 2013
New York
0 reviews
9 helpful votes
Follow Bacil A.
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Very happy with my purchase from this site. I have ordered some toys and lingerie. They have really good prices on the toys, lingerie prices are acceptable but can be little better. Also I have received good customer service from them. I recommend them

Date of experience: November 23, 2012
Germany
0 reviews
3 helpful votes
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I have received a rabbit vibrator which appears to be a manufacturer defect. I have called their customer service, and they have immediately sent me a replacement with no hassle. I have received the replaced product and it works really great, and it is an amazing rabbit vibrator.

Date of experience: September 15, 2012
Illinois
2 reviews
2 helpful votes
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I made a few purchases from this site a few days ago, and I never had a issue with the customer service. It came one day later than I expected, but that was the only issue I had. Other than that, its really a great sex toy site.

Date of experience: January 27, 2014
California
0 reviews
16 helpful votes
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This site has great deals on sex toys and adult products. Even luxury vibrators and eco-friendly dildos, kama sutra products and everything you need for romantic couples. Customer service is outstanding. I got my products very fast. I am very pleased with the products I recieved. I will buy again and I recommend this site to everyone.

Date of experience: March 9, 2011
Illinois
0 reviews
4 helpful votes
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I have been shopping with them for 5 years now. I've always been a happy customer. Last time I ordered from them took one day extra to get my merchandise, but as usual I was very happy with what I got, and happy with their discreetness as well. I will definitely order from them again.

Date of experience: September 4, 2013
California
0 reviews
11 helpful votes
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I placed an order with this company on July 5th, 2011 and I received it on July 7th 2011 even though I live on the east coast and the company is located on the west coast. I have selected just regular standard shipping, vibeshop sent me the order on the same day I ordered. The item I have received also exceeded my expectation. Thank you vibeshop for your wonderful customer service as I will be back.

Date of experience: July 7, 2011
New York
0 reviews
2 helpful votes
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Great experience
October 13, 2012

Great experience. I have ordered toys from them over the phone and they were very helpful, they have helped me to get what I really wanted. The stuff came very quickly and I really got a great deal as well. Thanks a bunch. I will definetely come back

Date of experience: October 13, 2012
New York
1 review
2 helpful votes
Follow Happi D.
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Great site to buy from! I have bought what I wanted for much lower price than I could have found online anywhere else. I was skeptical at first to buy it here because I have bought same item before on Ebay and I did not get from the seller on Ebay the original item, but an immitated product. Anyway, I took my chances and bought another item on vibeshop. I paid very little for what this product is worth, I was not put down. I got the exact product and I got it at the time I was expecting it as well. So wonderful I got what I wanted and saved some dollars too.

Date of experience: March 31, 2014
New York
0 reviews
10 helpful votes
Follow Ginette F.
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I went to this site and purchased an item for my Husband's Christmas stocking. I was truly amazed with how many products they had to choose from. I called the customer service number to ask a few questions and was happy to actually be able to speak with someone who actually knew about the products and not just trying to upsell me. The rep recommended an item to me and when I received it I was thrilled. The item was better looking in person and the material was even better than expected. The price and quality was well worth it and I would recommend this site to anyone interested in adult toys.

Date of experience: December 20, 2012
New York
0 reviews
0 helpful votes
Follow james m.
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Just a week before Valentine I was searching to purchase a valentine gift for my fiance. I always get her perfume but this year I wanted something else. I decided to buy some sexy lingerie for her. I came accross this company so I called them and the woman who helped me for more than a half hour and helped me to pick nice babydolls and red shoe. I got it on time for valentine and boy this gift made my fiance happy. Thank you it was a good experience

Date of experience: March 11, 2014
Texas
0 reviews
7 helpful votes
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I placed an order on February 18 for three items. I did get an order confirmation then nothing. According to the website they ship within a few days. I waited a number of days and recevied no shipping information so I called a few times but never an answer. I left a messages. I sent an email to tell them to cancel my order but no reply. Finally I received an email on Feb. 26 saying my order had shipped but there was no tracking number. I checked the website and there was no shipping info there either. I finally received only one of the items I ordered on March 5 and it is not at all what was shown on the site. I received the least expensive thing I ordered. I have not received any additional information and the website shows no open orders for me! At this point I am ready to pursue action to get my money back! I will never order from them again! You shouldn't either!

Date of experience: March 7, 2013

Overview

VibeShop has a rating of 4.2 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VibeShop most frequently mention customer service, sex toys and great experience. VibeShop ranks 54th among Adult Products sites.

service
4
value
3
shipping
4
returns
4
quality
3