So I've been in an unwanted long distant relationship with my boyfriend for about a year now. Yes as a gay man I did some shopping on this website. Ive done more shopping on this website though as cause has a little more detailed on in products. I love the customer service. They are very polite and humorous.
Seriously if you are looking for toys or lingerie then I definitely recommend you try some of these products before you put all the doubt in the can. Ive shopped at many other sites, but this one is my favorite. The packaging is 100% discreet. It saved me from worrying if my room mates would see what they were. But no they never did. All around I have nothing but awesome things to say about this site.
Love this company, have ordered from them a few times always received quality products for cheap prices well packaged and reasonable delivery, most of the time I get my package fast, but couple times took a little bit longer, but I'll be shopping with them again. No complaints from me and highly recommended. Thanks again.
A few weeks ago I've ordered two dildos from this store. The package arrived on time and I was really excited to use my new toys. However, one of dildos did not look like what I've expected. The color was much darker and it was a little longer and fatter than it looked in the pictures. I've contacted them to get the return information and reorder the right color and size. But it turned out that they did not have a substitution, so they just told me to keep both dildos and issued a refund for one of them. It wasn't an expensive toy, but I still felt like it was a nice gesture.
Prices are very good and I found items that are discontinued and I bought them. A week later I got my products as expected. Also, I called to ask for info late at night to see if they actually have the item I wanted. They were very helpful.
They processed payment, sent me confirmation, then a tracking number that doesn't work. I've Googled the tracking number with every known carrier and it doesn't exist. I've called and left numerous messages with no return phone call and it's been weeks.
I am new to sex toys and a week ago I bought my first rabbit vibrator. I was hesitant at first to buy such a product and was nervous, but I ended up buying it, and yesterday I got it by Fed ex. Why was I waiting that long to buy a toy like this? This rabbit has exceeded my expectation and made me feel foolish of not trying rabbit vibrators until now. I am very happy with my purchase especially I bought it when it was marked down 25%.
I placed an order and receive confirmation on April 5,2016. The confirmation stated that after 1-3 business days I would receive an email with shipping information. 10 days later no email on the status or shipping information for my purchase. I emailed them at least five times on the order status and did not get any reply. I called their phone number numerous times and days with no one answering. Beware.
I ordered one of the items which is much lower than anything else I could find online, and I have just received the product. It is exactly as described online. I will purchase again and all what I can say that I had awesome experience over all and I am very happy
I have received my merchandise today, and I did not expect it to be that great. I have called to purchase my product over the phone because I was debating with many similiar items. Tiffany the person who was helping me answered my questions and made me feel not shy to ask questions. With her help I decided to buy one particular item which is awesome. Thank you
I placed my order over the phone cause I wanted to know if the product comes with warranty. The staff member was polite and professional and answered all my questions and concerns. I placed my order on a. Friday and I got it the following Tuesday. I am pleased with service and product and happy with their low prices
No real ability to follow up on orders. Number provided goes to voicemail even though message says staff available from 10am - 3pm PST. No return calls and it's a rare time that "staff" actually answers. Wouldn't purchase from them again.
I recommend them as a company because they made a mistake, but fixed it professionally. I ordered 4 items from them, and one of these items was a babydoll lingerie for my girlfriend. I received the 4 items promptly, but the babbydoll they sent me was the wrong size.
I panicked at first because I bought these items as a gift for her birthday which was only 4 days away from the day I received it.
So I called their customer help desk and I explained the situation for them, so they have overnighted the right size for me. They have made a mistake, but surely they fixed it immediately. Yes I will definitely buy from them again.
Highly recommended website, and their customer service is wonderful. They were very helpful on the phone answering my questions, and I have received my package extremely fast in a discreet box. Thank you
It is a trust worthy site. I had some concerns at first but in fact my shipment arrived one day earlier. Because it is an adult toys website I was really careful. I called their customer service phone lines and they answered. They were really helpful. Even huge companies don't even answer their business phones so it made me feel better to talk to a real person. The product I received is as advertised. I recommend this site if you are shopping for affordable toys.
Very nice website with huge selection of toys for men and women. Easy to navigate and buy your favorite toys at low prices. You can even find some stuff that they still carry, yet it has already been discontinued. I have bought from them 3 times already and I never had any problem with any of my orders.
My boyfriend bought me some stuff from this website which I loved. Now I purchase from them regularly, and when I am confused of what to order or if I needed more info about a specific product, their staff was always helpful over the phone. I highly recommend them.
The easiest website to navigate out there. Great prices and really huge selection of sex toys to choose from. I have placed my first order with them back in January 2011. Since then I have been ordering from them once every 3-4 months. I am very pleased with the items I have received, and I have never had any issue at all except one time long time ago where I have received my package one day later than anticipated. However, it was not a big deal even at that time. I would recommend them and I would continue buying from them.
I ordered on 4/19, payment was processed and received a tracking number that did not work. I have called several times as well as emailed and still no response or product and it is now 5/23.
They have great selection of sex toys for women with great prices, fast shipping and wonderful customer service. Their website is easy to navigate as well. In summary I had good experience with this company and I will shop for more in the future.
I am so happy with website. I have been able to make many purchases from their website at a low cost for several years now. I am a huge fan of toys, lingerie, and sexy shoes, and have found some great deals on this site. Also, every customer service representative is very helpful and respectful. So happy and I recommend them to others
Answer: Mr Jordan. We have not received your order because you did not complete check out. As a result you were not billed for it. Also please note that the item you have selected is custom made product and the description states that we need 10 days to make it for you so the item you chose is not eligible for overnight delivery. Please read the description of the product on our website. If you have any questions make sure you contact us by phone
VibeShop has a rating of 4.2 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VibeShop most frequently mention customer service, sex toys and great experience. VibeShop ranks 54th among Adult Products sites.
This guy ordered a masturbator and a lubricant on February 15th. We sent him the product by fed ex and tracking number is: 627662105686 and was delivered to Sylmar CA 91342 on februrary 20th. We looked into his claim and he called us twice. First time he called when we were helping others and it says that on voicemail. If you call during business hours then our staff are helping other people. He called again one more time and someone helped him on the phone.