VibeShopReviews 85

4.2

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VibeShop Reviews Summary

VibeShop has a rating of 4.2 stars from 85 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VibeShop most frequently mention customer service, sex toys and great experience. VibeShop ranks 55th among Adult Products sites.

service
4
value
3
shipping
4
returns
4
quality
3

We monitor reviews for authenticity

New Jersey
1 review
2 helpful votes
Follow Happi D.
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Great site to buy from! I have bought what I wanted for much lower price than I could have found online anywhere else. I was skeptical at first to buy it here because I have bought same item before on Ebay and I did not get from the seller on Ebay the original item, but an immitated product. Anyway, I took my chances and bought another item on vibeshop. I paid very little for what this product is worth, I was not put down. I got the exact product and I got it at the time I was expecting it as well. So wonderful I got what I wanted and saved some dollars too.

Date of experience: March 31, 2014
New Jersey
0 reviews
0 helpful votes
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Thank you for helping me to decide which item to get. I had to call because the description of one of the product I was interested in the description on the site was not enough. Anyway the staff member was professional and quiet helpful. I have received my order today and I am happy with what I got. I only recommend to improve and give more detailed description about their products

Date of experience: March 28, 2014
Massachusetts
0 reviews
0 helpful votes
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Just a week before Valentine I was searching to purchase a valentine gift for my fiance. I always get her perfume but this year I wanted something else. I decided to buy some sexy lingerie for her. I came accross this company so I called them and the woman who helped me for more than a half hour and helped me to pick nice babydolls and red shoe. I got it on time for valentine and boy this gift made my fiance happy. Thank you it was a good experience

Date of experience: March 11, 2014
New Jersey
0 reviews
2 helpful votes
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My girlfriend loved the gift I got for her from this website. I recommend them because they have good stuff and I did not have any problems with my transaction and their prices are low

Date of experience: February 15, 2014
New Jersey
1 review
2 helpful votes
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A good website where you can easily find the product you are looking for if they have it. A lot of stuff to choose from and they answered my questions via email. Good experience overall but they can be a little faster on shipping

Date of experience: February 6, 2014
Virginia
1 review
3 helpful votes
Follow LV E.
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I ordered my $#*! on here to suprise my girlfriend for valentine's day, and i ordered it on the 31st of January and I was told by one of their female staff's that i was going to most likely receive it after Valentine's day due to the fact that it was a back ordered product. I accepted it and allowed to process of my purchase to continue. 2 days later I received it in the mail suprised. I gave them a call and thanked them for sending me in very short notice when I was told. Turns out they personally went to get me my product so i can receive it before. I don't know about you, but to me that's impressive, and I was alos given $30 store credit for the delay of the same day i was told i was going to receive it super late. I'm excited to use my credit. I definitely can't complain!

Date of experience: February 5, 2014
Virginia
2 reviews
2 helpful votes
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I made a few purchases from this site a few days ago, and I never had a issue with the customer service. It came one day later than I expected, but that was the only issue I had. Other than that, its really a great sex toy site.

Date of experience: January 27, 2014
Nevada
1 review
8 helpful votes
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I ordered 3 products from this website, and I have to admit that I really do like the products. I can't find great deals like this site and the quality of the products I purchased are appreciated. Just thought I'd leave a good review since I am basically a happy customer. Oh and I love using my coupons as well! Looking into ordering more stuff for Valentine's Day especially! ;)

Date of experience: January 7, 2014
California
0 reviews
5 helpful votes
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It is a trust worthy site
December 24, 2013

It is a trust worthy site. I had some concerns at first but in fact my shipment arrived one day earlier. Because it is an adult toys website I was really careful. I called their customer service phone lines and they answered. They were really helpful. Even huge companies don't even answer their business phones so it made me feel better to talk to a real person. The product I received is as advertised. I recommend this site if you are shopping for affordable toys.

Date of experience: December 24, 2013
California
0 reviews
3 helpful votes
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I called over the phone to place my order because I needed to receive my merchandise for a bachelor party gift and as usual I waited until the last minute to do so. I received it on time, but shipping could be just little bit less otherwise I would have given them a 5 star.

Date of experience: December 21, 2013
Canada
0 reviews
4 helpful votes
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Ordered toys Nov 11 2013. Still not here Dec 18 2013. Left msgs, emails no replys. Scam.

Received reply from company with assurance of delivery within 3 weeks. I will update this review if and when I receive product.

Date of experience: December 18, 2013
Joe H. — VibeShop Rep
over a year old

Joe please call 1-866-427-0999, or call the sales manager directly at 714-623-8674. We will look into your order. If it is missing we will replace it immediately. We are in California and our hours are between 10:00 AM - 5:00 PM PST. Please call us so we can take care of the merchandise for you immediately

Canada
5088 reviews
4777 helpful votes
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In response to the Vibeshop's official representative. Sorry I wouldn't buy anything from your company based on the way you are marketing here with shill account reviews.
( Using shill accounts for your company reviews is basically lying to us. Why would we deal with you?)

------------Original Review-------------
Looks like yet another website that thinks using fake/shill accounts to hype their ratings is a good idea. Especially for products like this, the fake reviewers are ranting about how wonderful these items are, and they claim this is the best company ever...

My opinion: BARF! This company is shill account approved. ( That means they are trying to cheat the ratings system.) Real companies build trust by giving good service and fair pricing. So far all we know about these guys are the lies from fake accounts...

Date of experience: December 18, 2013
Joe H. — VibeShop Rep
over a year old

Your claim did not hit your target. You did not even buy anything from us to judge us in the first place

New Jersey
0 reviews
2 helpful votes
Follow Tony B.
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I buy sex toys quiet a bit and I am happy with what I buy and satisfied with the service I get. My last order I got for my wife and I got her the A Plus Extreme Rabbit Vibrator which she loved

Date of experience: December 16, 2013
Virginia
0 reviews
3 helpful votes
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I am new to the sex toys and I needed help. You can call their customer service and they will help you to find the product you will like. I wanted to buy a product as a surprise for my wife's birthday, but did not know what kind of product shall I buy to my wife. The lady staff I talked to helped me and recommended couple items which I purchased, and I even ended up buying one for me too. When we got the products few days later, my wife was hesitant at first to use these items, but once she did now she bugs me to buy her also more sex toys, but now she will have to wait for valentine. Lol. I called back the company and asked to talk to the lady again who helped me out to thank her.

Date of experience: December 14, 2013
Puerto Rico
0 reviews
4 helpful votes
Follow New E.
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Ordered a $20 item, never received the item. Never received a refund. Stay AWAY!

Date of experience: December 13, 2013
Joe H. — VibeShop Rep
over a year old

We can't figure out who you are. Please call us so we can make sure you get your product

New Jersey
4 reviews
2 helpful votes
Follow Tony R.
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If you love sex toys then you will find what you are looking for over here. Awesome website with a lot to choose from. I had a specific question about 2 products and was confused about which one to get. I called their toll free number and all my questions were answered. I took the advise of the person whom I talked to over the phone and ordered 3 items over the phone. I have just received my products and me and my wife are very pleased with the toys we've received. I recommend everyone to shop over here

Date of experience: November 9, 2013
Massachusetts
3 reviews
3 helpful votes
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The easiest website to navigate out there. Great prices and really huge selection of sex toys to choose from. I have placed my first order with them back in January 2011. Since then I have been ordering from them once every 3-4 months. I am very pleased with the items I have received, and I have never had any issue at all except one time long time ago where I have received my package one day later than anticipated. However, it was not a big deal even at that time. I would recommend them and I would continue buying from them.

Date of experience: November 8, 2013
California
0 reviews
2 helpful votes
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Very nice website with huge selection of toys for men and women. Easy to navigate and buy your favorite toys at low prices. You can even find some stuff that they still carry, yet it has already been discontinued. I have bought from them 3 times already and I never had any problem with any of my orders.

Date of experience: October 14, 2013
New Jersey
1 review
2 helpful votes
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I am so happy with website. I have been able to make many purchases from their website at a low cost for several years now. I am a huge fan of toys, lingerie, and sexy shoes, and have found some great deals on this site. Also, every customer service representative is very helpful and respectful. So happy and I recommend them to others

Date of experience: October 13, 2013
California
0 reviews
4 helpful votes
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My boyfriend bought me some stuff from this website which I loved. Now I purchase from them regularly, and when I am confused of what to order or if I needed more info about a specific product, their staff was always helpful over the phone. I highly recommend them.

Date of experience: September 9, 2013