Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Perfect product and half price cheaper!
I will buy again
Easy to use internet site, easy to order and pay and rapid reception.
First order placed was a spring compressor. It arrived with a missing foot pedal. I contacted VEVOR customer service by email and expected to wait a week or so for a response. I had a response within 12 hours and a solution to resolve the issue within 24 hrs. Fantastic customer service, I could not be more satisfied. I have dealt with VEVOR on a couple more occasions, great service all around.
Bonne sélection de produit
Livraison relativement rapide par rapport au produit
Très bonne relation quand il y a un problème
Hello, both product seem superior to similar products that I looked at. Bolt cutters seem very rugged the vegetable spinner comes with a glass bowl which make it much more solid. Also, removes far more water from lettuce then my old spinner.
I had this cart less than 3 months and the trailer hitch BENT and now makes the cart unusable as soon as you take the pin out you can not get it back in. I called them on it and the FIRST person said it was in the warranty one year period and stated that they would send out a replacement cart, the whole thing, and it would be elevated up because they do NOT deal in individual parts, And I could expect it within a couple of weeks, Within ONE WEEK I got another response stating they will be refunding me $25 and that was it, so you spend $250 it does not even last 3 months and you get a $25 and get to keep a BROKEN CART that is UNUSABLE. AVOID THIS PRODUCT and THIS COMPANY they LIE and do NOT stand behind their products. Today 8/21 they UPPED the money to $75, WOW a whole $50 that means I will only lose $175 on this product since it does NOT work from a DEFECTIVE PART. What good does $75 if I can not use the product safely. And their warranty guarantees 100% satisfaction. THEY LIE AND INSULT you, AVOID them
Sehr übersichtliche Seite und einfache Bestellabwicklung
Dear Vevor Customer Service,
I hope this message finds you well. I purchased a Vevor sewing machine last month, but I was out of the country when it arrived. I've recently had the opportunity to try it out and discovered that the foot switch jack is not functioning correctly. Despite plugging it in properly, the machine starts automatically regardless of the switch setting (I or II).
As this issue significantly impacts the machine's usability for me, I would like to request a return and refund. Could you please provide me with the necessary steps to process this return and obtain a refund?
Thank you for your assistance.
Best regards,
Dear valued customer,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
I ordered "commercial heavy duty hand driers", I received hand driers made of plastic. I tried reaching customer service, no way to access anyone, no phone numbers. The phone number on the box is not a working number.
Dear ANGELA BELANGER,
We're truly sorry if you've encountered any challenges with our service recently. We understand how frustrating it can be and we appreciate your valuable feedback. Thank you for taking the time to share your experience with us.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
Der Dachgepäckträger wurde vertragsgemäß im Karton geliefert, leider aber ist der eine Stern als Minusstern zu verstehen. Die vorgefundenen Einzelteile wiesen zum Teil deutliche Gebrauchsspuren auf; es scheint kein neuer Artikel zu sein. An den Metallteilen haften überall Metallspäne und die Schnittkanten sind nicht entgratet und unsauber geschnitten. Es besteht Verletzungsgefahr beim Umgang damit. Die nur wenig erläuternde Aufbauanleitung besteht aus einem DIN-A5-Zettel auf Englisch, der original zusammengeknüllt im Karton lag. Wir haben das Produkt letztendlich nicht für den Urlaub benutzt, da das Produkt erst nachbearbeitet werden müsste, bevor man es auch nur in die Nähe von Autolack bringt - Kratzer wären vorprogrammiert. Ein Retouren-Schein lag leider nicht bei.
Lieber Jens Bethge,
Vielen Dank für Ihr Feedback. Wir entschuldigen uns für etwaige Unannehmlichkeiten.
Wir schätzen jeden Kunden-Feedback und nutzen ihn, um unsere Qualität zu verbessern. Wir werden unsere Produkte auf Grundlage Ihrer wertvollen Erkenntnisse weiter verfeinern. Wir haben einen Servicespezialisten mit der Lösung Ihres Problems beauftragt und Ihnen eine E-Mail mit weiteren Einzelheiten gesendet. Bitte sehen Sie in Ihrem Posteingang nach. Unser Team wird Ihnen sicher dabei helfen, das Problem zu lösen!
Wenn Sie weitere Probleme haben, können Sie sich gerne an uns wenden.
Beste Grüße,
Vevor
Excellent produit, mais attention les "encrages" du verin sont un peu faible au regard de la vitesse et de la puissance du moteur.
Mi soino trovato benissimo per la semplicità del sito, nell'effettuare l'ordine e tutto il resto fino alla consegna veloce
Ich habe mir diesen Entfernungsmesser für mein Long-Range-Schießen gekauft und bin kein Golfspieler. Das Gerät mißt Entfernungen bis 1188 m (1300 Yrd) und kostet nur ein Drittel der Technik für den Schießsport. Das Gerät arbeitet schnell, zuverlässig und die Bedienung ist wirklich sehr einfach. Für Golfspieler gibt es weitere interessante Einstellungen bzw Anzeigen. Das Gerät ist leicht und verfügt über eine Vielzahl an Befestigungsmöglichkeiten bis hin zu einem starken Magneten.
Purchased a 4" 3-jaw lathe chuck. Great price to start with. Shipped on time. Took it apart to clean and check for burs, found a small one that came right off. Might not have bothered it, but wanted to be sure. All 3 jaws were numbered inside (out of sight), but not outside. T.I.R. Was less than.002. Overall, a nice, quality chuck that I expect to use for a long time.
J'y ai commandé est j ai été livré rapidement site très fiable
Cercavo un tavolo del genere. L'ho trovato e sono soddisfatto
Ottima pompa spedizione rapidissima istallata in pozzo di 20 m di profondità, perfetta
I ordered the 4 jaw 2.75" lathe chuck. I stated the spindle size of my lathe is 3/4"x16tpi. I have no idea what size adapter you shipped. The adapter will not fit my lathe or the chuck.
Dear Joe P,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team
The online store is easy to navigate. Pricing is good if not fair. Ordering is fairly easy. Products are great for the money. Remember you get what you pay for. Would highly recommend if you don't want to pay high prices.
Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Dear max w,
We deeply apologize for any inconvenience caused, and we are committed to resolving the issue for you promptly.
Thank you for your feedback; we value every piece of consumer input and use it to enhance our quality. We will continue to refine our products based on your valuable insights. We have assigned a service specialist to address your issue and we have sent you an email with an effective solution. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor