From the business
Vevor is a Home Improvement brand that empowers Home Creators to upgrade spaces with pro-level gear at fair prices.
From backyard makeovers to apartment innovations, we deliver uncompromised quality through vertical integration — combining precision engineering with the joy of making.
We dismantle price barriers so every upgrade reflects your vision — where garages become workshops and balconies become oases.
To upgrade every space isn’t just a task — it’s a declaration of reinvention.
Build with Vevor.
Vevor Reviews Summary
The company has garnered a generally positive reputation for offering high-quality products at competitive prices, with many customers expressing satisfaction with their purchases, particularly regarding tools and equipment. Fast shipping and an easy-to-navigate website are frequently highlighted as strengths. However, concerns persist about customer service, particularly in handling damaged items and slow response times. While some customers eventually received satisfactory resolutions, the inconsistency in support can diminish the overall experience. Overall, the company is viewed favorably for its product offerings, but improvements in customer service responsiveness are necessary to enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
For all the différents products purchase so far the quality meet the specification and the description of the products.
Have not installed yet but product and instructions was what was expected.
I'm letting everyone I know about your website problems and your refusal to honour your return policy.
I tried to order a jack hammer but the page indicated it was out of stock, so I tried to order a similar model and got the same response. I then got notice that the orders went through via email and tried to cancel the orders. Your customer service said I would not be charged if I did not accept the orders, but the orders were dropped off without my acceptance. I was home and did not sign for them since they were just left in the driveway. So I called customer service and was told that I should just sell them locally as I would have to pay to ship them back even though they said I would not have to as long as I did not accept them. I gave vevor chances to do the right thing but was lied to and ripped off. So I will call the Credit Card Company next followed by friends and a number of groups I'm in and then government agencies.
I'm really disappointed in the replies and service. I sent them a simple email regarding the correct power generator cord to order. I sent them pictures of my 50amp power inlet box. Simple question-right? Negative, after going back and forth via email, it was obvious whoever reviews these emails has a hard time grasping the English language! They're giving answers that weren't even related to my SIMPLE question! My final response from them was another JOKE! Instead of giving me a direct answer indicating these are the correct power generator cords that will work with your power inlet box, they send me a link that I've alway reviewed, which made me send my question. I still have no clue what cord to use. It's obvious I'm unable to obtain a direct answer from them and it appears their company is unable or for liability reasons refuse to give me the correct power cord to order for my generator. The web site they sent, shows at least 20 cords, from extension cords to generator cords (take note I never asked about extension cords?), not to mention I've been waiting for long to get nowhere. This tells me the company is not a fit for my needs. I will move on to another company to order the correct cord once I obtain a STRAIGHT HONEST ANSWER!
Dear Pete Dipasqua,
Sorry for that you take an unpleasant shopping experience on our site.
I'm your complaints specialist Tanya. And I would like to work together to resolve the case to your satisfaction.
I am unable to locate your order number through your name Pete Dipasqua.
Please provide us with your purchase platform,order number or more information.
Once we get the information, we shall resolve this promptly.
Waiting for your reply.
Best,
Vevor Team
Lange habe ich recherchieren müssen, um diese A5-Schneidemaschine finden zu können. Wo bei anderen Anbietern die Hälfte aus billigem Kunststoff ist und die Mechanik nichts taugt, habe ich hier bei VEVO die Schneidemaschine in der guten bewährten Ganzmetallausführung mit solider Mechanik gefunden, dazu zu einem vernünftigen Preis.
Arrived when and as described. Now Installed, awaiting to see its life span.
Excellent. The product arrived quickly. The equipment was in perfect condition.
Was pleasantly surprised to see the tumblers I usually buy on Amazon, on the Vevor site for a lower price. The quality is the same and my cost per unit is much better. Very happy with my purchase. Delivery was super quick and free.
1. Lieferung nach 2 Tagen, ordentlich verpackt und ohne Beschädigungen
2. Safe: Easy zu verstehen und auch der Fingerscan funktioniert ohne Probleme; Alles in allem tadellos!
It's very nice to be able to order online and have your order shipped and received on or before the date it's expected
It came quick, it works well and is a very nice aquarium light.
Habe die Hundecouch bestellt. Lieferung war zügig. Die Couch konnte ich alleine zusammenschrauben. Sieht hochwertig und chic aus. Der Preis war auch unschlagbar. Bin sehr zufrieden mit der gesamten Transaktion, Daumen hoch!
Zeitige Lieferung, Ware sehr gut, Bedienbarkeit der Ware hervorragend, macht Freude damit zu arbeiten
Einfach prima - einfach zu montieren - super...
In Brasilien sind bereits 2 meiner Pumpen ausgefallen, der eingebaute Kondensator ist defekt, lässt sich leider nicht reparieren. Wenn ich die Pumpe manuell anstoße läuft sie an
Sehr geehrter Michael Schaffrath,
Wir entschuldigen uns zutiefst für die entstandenen Unannehmlichkeiten und sind bestrebt, das Problem umgehend für Sie zu lösen.
Vielen Dank für Ihr Feedback. Wir schätzen jeden Kunden-Input und nutzen ihn, um unsere Qualität zu verbessern. Wir werden unsere Produkte auf Grundlage Ihrer wertvollen Erkenntnisse weiter verfeinern. Wir haben einen Servicespezialisten mit der Lösung Ihres Problems beauftragt und Ihnen eine E-Mail mit einer effektiven Lösung gesendet. Bitte überprüfen Sie Ihren Posteingang. Unser Team wird Ihnen sicher dabei helfen, das Problem zu lösen!
Wenn Sie weitere Probleme haben, können Sie sich gerne an uns wenden.
Beste Grüße,
Vevor
Alles in bester Ordnung.Ware wiebeschrieben. Zügiger Versand.
War alles gut beschrieben
Preis hat gepasst
Und sehr praktisch
Sehr schnelle Lieferung
Den besten was ich je gekauft habe Preis Leistung ist super. Nur zum empfehlen
Würde immer wieder Vevor bestellen,schnell und unkompliziert und tolle Qualität
So far so good except for the flashing cutter was garbage, did not work as advertised. Head rotated and couldn't cut any sheet metal that wasn't flat.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear edward blaser,
We apologize for what you have experienced on Vevor.
And we would like to work together to resolve the case to your satisfaction.
We sent an email to you.
Could you please check your email box and reply back?
Don't worry.We will be more than happy to assist you further.
Have a great day.
Vevor Team