VENUS Swimwear

The thing I have a major problem with is the reviews; reviews both on the Dressvenus site and on THIS Jabber site. Amazing how each Cheesy Commercial sounding review is written by a new reviewer... real people do not speak like this! Every single review giving 5 stars is utterly fabricated, anyone with half a brain can tell. I chased an order for a coat and they claimed 2 weeks later I had not paid... I protested, told them all the info for prove payment and now apparently the coat is on it's way. We'll see. But the reviews are a joke, total lies. The clothes may or may not be OK, but it does not fill you with confidence

I have ordered from Venus.com for several years. Most of what I order gets returned due to poor quality of material, wrong sizing or they look nothing like what was advertised.
You literally have a 50/50 chance of not liking or not fitting into what you order.
The fees for returns are expensive also-no paid return label.
My recent order of 3 items was horrible - nothing fit right and the clothes didn't look as advertised.
My closet is also filled with things that I didn't return in time so I'm stuck with them and they're brand new clothing!
I'll no longer order from this company.

venus.com becoming more and more like those cheap Chinese clothing websites, except it is still expensive: the catalog photos of clothing are far from the way it looks in reality, with cheap fabrics, poor execution quality and even different style. Customer service doesn't really care about that, because the shipping expenses are customers responsibility, so they are not loosing anything, just reputations, which apparently is not their priority.

You can find beautiful clothes else where with better customer service. I bought 2 items last night. About 5 minutes later I asked to cancel. They lied and said it was shipping already. Which is a lie as it was 4am in California where they are!

First, even though their catalog has a Canadian address, they are US based and all their prices are in US dollars. This is not disclosed anywhere, so the prices are actually 40% higher than advertised. I only realized that after I received my credit card statement. Second, you have to pay customs duties, which is also left undisclosed. They only let you know that you have to pay more after the order is shipped. And last, it has been 34 days since I placed an order, but still no sign of it. Stay away from these scam artists.

So I was looking for an additional online clothing site and wound up seeing tons of negative reviews on several sites. So I thought I'd take a look at Venus reviews and was shocked. I'm thinking there must be a lot of bitter people in the world because I love Venus! Honestly, I order from them about every other month and have for a couple of years. I had one shirt that I didn't particularly care for but it was as pictured, I just didn't like it in person. Venus price to quality is on point. My only complaint would be that I wish they had more new clothing. Seriously, Venus is great online site!

I was thinking of ordering from Venus as a first time customer. However, being a frequent online shopper, I like to google reviews on certain websites before placing an order. After running into this website and reading ALL the horrible reviews, FORGET ABOUT IT. I instantly cancelled my order (even though the dress was absolutely gorgeous and on sale). Venus should really take their customers into consideration and change their ways. Otherwise, they will lose more future customers. What a shame. Thank you for all the reviews! You guys saved me the time and headache!

Love their suits. They are the best in the industry. Sizes are not small. They fit true to size and sometimes a little big. I have always been happy with Venus since the 1990's. I do recommend them. Returns are charged shipping charges when you use the included label. I never do. If I send something back, it is for a another size or store credit. This way you never get charged for returning an item for a refund. And if I can't return it due to it being a clearance item, I sell the item online, for usually more than what I paid. Venus is a sellable item on websites that the public can sell clothing or other items on. It's always a win win for me and Venus. I have so many of their suits and I love every one of them!

I've bought a cute pair of ankle boots on dressvenus and I have nothing but good words to say about this site. The website itself is pretty user friendly, the information can be found very clear and easily. The boots were shipped right away and it got here at the estimated arrival time originally provided and, to my surprise, the packaging was beyond what you'd expect from a retail store. My order looked exactly like the one on the picture and the size information turned out to be pretty accurate. So I'm happy I've purchased here and I've already recommended it to all my friends!

I've made 6 separate purchases from them in a course of 3 years, and I've never experienced a problem. The size chart is always spot on, they have an excellent selection to choose from, and the quality of the clothes has exceeded my expectations. This is my all-time favorite place to buy clothes online.
People have mentioned the shipping costs, and I'm a little bit confused? Shipping usually costs a lot... That's the deal with ordering almost anything. But it's not hard to qualify for the free shipping, because these are high quality clothes and therefore a little pricey-- but worth the cost.

I have no experience dealing with their customer service, however, so I can't give any feedback about that.

If I could give this website a corner of 1 star I would but only a corner cause their pretty good at getting back to me in an email but it's to bad it's all LIES! I ordered leggings from them in May, still haven't received any of them! They lie and say "there on there way" and it's now almost August and still haven't received anything! Save your money people, order some where else. This website's a scam and a joke! They take people's hard earned money then give you the run around. For those of you who already ordered but haven't receive your ítems like me I recommend turning it over to your bank and let them handle it. These scammers need to know there's consequences for their actions!

OMG Venus.com Rocks! I have been ordering from them for a few years and I am never disappointed. Fast shipping, the fit is great (true to size), and the quality of the clothes is the best. They also offer the most unique styles that I've seen as well. Truly one of a kind. When I'm wearing their clothes, I feel like a model... 6 feet tall. Keep it up Venus!

Venus has very cute clothes and swim suits and they fit very well. The quality is usually good, but I've had a few pieces that were not good quality. Their customer service is probably the worst customer service I have ever come in contact with. I'd rather contact my cable/phone company than Venus. If they make a mistake on your return, they will charge your card without your permission. When you fill out their contact page, it says they will respond within 24 hours. So far I'm on day 4 without a response. If you plan on keeping everything you order, you will be better off. God forbid you have any returns, be wary. Keep track of what your returning and what they are refunding you, because chances are they'll get it wrong.

I have ordered a few items from here and I have an amazing experience everytime. Shipping is always so fast it's incredible! So far I've only had to send one item back just because I didn't like how it looked on me. Even when I returned it I got a credit in only a couple of days. Most companies takes weeks to give a credit or refund. They have the most beautiful clothes and accessories I wish I could order one of everything. My only complaint is their clothes are a little higher than what I think they should be and shipping is $8. However, Venus is amazing and I will continue to shop there!

I am agree with all reviews. The clothes are so cheap looking!. Nice in the pictures but totally different in the reality. I returned a blouse that cost me $29.99 and my refund was $15. Really? They apply all kind of fees, they only tell you about the return label fee but they charged me with shipping again and $3 for something so my advice is "keep the ugly clothing" if you don't want to loose your money. Very disappointed with this place!