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Velvet Caviar

How would you rate Velvet Caviar?
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Texas
1 review
0 helpful votes
Follow Jean-Marie D.
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I absolutely love my new phone case from VElvet Caviar. Its absolutely beautiful and I paid a fraction of what I have had to pay in the past for pretty cases and this one is way better quality. I got the opal/crystal looking case, a phone ring and a clear glass cover. I messaged customer service about my own phone glass being broken and they went above and beyond to direct me to getting things in working order. I love the Velvet Caviar products and now the people. A+++++ for customer service.

Date of experience: August 12, 2018
Texas
1 review
1 helpful vote
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CUSTOMER FOR LIFE!
February 22, 2019

I've bought VC cases for the last 3 iPhones I've had. I refer all of my friends to VC because that's how durable & affordable the cases are. I refuse to use any other protective case! It's cute & protective@ the same time! You can't beat that! I constantly get compliments wherever I go! People literally ask to hold my phone just to gaze@ my VC case. I'm a customer for life, NO DOUBT!

Date of experience: February 21, 2019
Iowa
1 review
0 helpful votes
Follow Jacoby B.
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Normally I shop at case-mate but a lot of my friends have Velvet Caviar so I figured I'd give them a try and let's just say I'm never going back. Not only do they have a ton of choices to choose from, all the products are high quality and are at a fraction of the price as their competitors. I won't shop anywhere else from now on!

Date of experience: February 6, 2019
Massachusetts
1 review
1 helpful vote
Follow Shawna G.
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This company has the best customer service ever, hands down! I bought 4 items, they arrived quickly and were beautiful. However one screen protector got a chip in it, and the ring would not stick to my case, no matter what I tried. I emailed them pictures on a Sunday and Lexie got back to me immediately! She offered suggestions on how to help the ring stick better, and after I said I already tried all that, she immediately shipped me a new one, along with a new screen protector. I was also sent a coupon code for my birthday! I love this company, and I can't wait to order my next case from them!

Date of experience: March 7, 2019
Pennsylvania
1 review
0 helpful votes
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AMAZING!
September 21, 2020

Amazing customer service, never had a place get back to me within a couple of hours about a question. Pricing is on point and the quality is unmatched from what I have seen. I find it to be better then my Coach, Kate Spade & Otter Box phone cases. My favorite part is the unique cases they have... so different then any other patterns I have seen and tons of them. Those cases & their accessories will have you & your phone looking on point! Do yourself a favor and purchase your next case from them. You will not regret!

Date of experience: September 20, 2020
Illinois
1 review
0 helpful votes
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Amazing as always!
September 14, 2020

They never disappoint! Definitely recommend getting your next case here, whether it be for your phone, AirPods, or laptop. The cases are very protective and the designs are beautiful as well. I always look forward to receiving my next case, I always receive my order a lot quicker than estimated.

Date of experience: September 14, 2020
Canada
1 review
1 helpful vote
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LOVE!
March 9, 2019

I love my case and ring. They match and look very nice. I live in Canada, so sometimes getting items shipped here can be a pain, but the shipping was fast and I had zero issues. The case itself is great quality and love it! I'd buy from them again.

Date of experience: March 7, 2019
Florida
1 review
1 helpful vote
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I'm a big fan of Velvet Caviar's products. Throughout the years, as I have updated the model of my phone, I have continued to purchase their phone cases to protect my iPhone! The cases come in beautiful, unique colors and are also durable and do a great job of protecting my phone when I drop it. Moreover, they are really affordable, racking in at around 30, and even less if you buy on sale. I highly recommend.

Date of experience: February 24, 2019
Illinois
1 review
1 helpful vote
Follow Holly H.
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I think the case I bought is great. Exactly what I was looking for and so sparkly. I love watching the black glitter waterfall float up and down. I find it relaxing. The case is made well. No problems with buttons or it feeling flimsy. Customer service was also very accommodating and had really good communication. Overall, I've been extremely satisfied.

Date of experience: March 14, 2019
New Jersey
2 reviews
0 helpful votes
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Don't buy
May 22, 2017

I purchased a hologram heart case a little over a month ago. Right after I purchased mine, they released the new and improved version. The older one I got had zero screen protection and was about the same quality as a case from five below!
It was sort of cute, with the little hearts suspended in liquid, but all the edges were cheaply sealed and had visible glue. Yesterday (after zero phone drops) I was taking a picture and the liquid leaked all over my hands and arm. As I tried to remove the case, more liquid gushed out every time I pressed the edge to try to get it off my phone! Now my brand new phone has rainbow discoloration in the right hand corner of the screen, that resembles an oil spill. I'm so mad! Wish I never purchased this case.

Date of experience: May 22, 2017
New Jersey
1 review
0 helpful votes
Follow Meghan H.
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I have been using Velvet Caviar cases for years. Cases are so cute and are great quality and value! Every case I've received was exactly the same as what was photographed and described on the website. They also have a wide selection of cases to choose from to fit any personality and style. Any time I have had a question or concern, customer service was polite and helpful. Definitely recommend!

Date of experience: March 6, 2019
Texas
1 review
0 helpful votes
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The colors are so vibrant and go with any color iPhone you have. Buttons are very easy accessible without having to push hard on them and lastly the grip is amazing! I've had so many compliments on this case

Date of experience: October 1, 2020
Australia
1 review
0 helpful votes
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Love it!
February 6, 2019

I love my new case. Feels like I have a new phone. Good quality and looks the same as the photo. It did take a little bit to receive my order (I'm in Australia) which they do mention but be patient it is worth the wait.

Date of experience: February 6, 2019
New York
1 review
0 helpful votes
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Great Cases!
January 31, 2019

Ive ordered multiple times & I receive my items farely quickly. All in good condition & after my first purchase, Velvet Caviar has been the only place I order my phone accessories. Never had a issue with a cracked phone because it protects it very well.

Date of experience: January 31, 2019
Oregon
1 review
2 helpful votes
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This phone case doesn't look anything like examples shown on the website. I won't be buying anything from this website again. Unfortunately there will likely be many other unhappy purchases from this site since they don't post bad reviews. I tried to post a review twice and they took them both down.

Date of experience: January 30, 2017
Virginia
2 reviews
1 helpful vote
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Best iPhone case
February 22, 2019

I simply love this case. It's sturdy and bumps covering all around the phone which prevents any damage if your phone falls. Matte finish which also prevents the phone slip out if pocket or hand. Look very cute too. I' look forward to buy more cases from velvet caviar in the future

Date of experience: February 21, 2019
New Jersey
1 review
1 helpful vote
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Best cases!
March 6, 2019

I've bought so many cases from this brand and the quality is amazing. Dropped my phone many times and it protects the phone so well, while still being super stylish. Customer service is also extremely pleasant to deal with if I did have any discrepancies with an order. Favorite phone case brand.

Date of experience: March 6, 2019
New York
1 review
0 helpful votes
Follow Gianna R.
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Velvet Caviar is one of the highest quality phone case companies on the market.
Their cases are extremely protective. I have been purchasing cases from them since three phone models ago. And since the beginning they have always kept my phone from cracking or breaking when I have dropped it. With and without a glass screen protector. The cases are sturdy, but still so gorgeous. The designs are beautiful, my favorite are the clear cases with all of the different designs on them. I would HIGHLY recommend this company to anybody looking for a high quality protective phone case, but doesn't want to sacrifice the look of their phone. These cases just enhance the sleek beauty of the glass rectangles we depend on so much.

Date of experience: February 21, 2019
New York
1 review
1 helpful vote
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Definitely worth the price
September 17, 2020

Honestly I was contemplating whether or not to spend $30 on a phone case because I didn't know if it was worth it or not but I took the chance and Im happy to say that it is worth every penny. The case is very high quality and the thickness is great. I purchased another one and definitely will be buying from here.

Date of experience: September 16, 2020
New Hampshire
1 review
0 helpful votes
Follow Ashley c.
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Since I started buying Velvet Caviar cases and rings about a year ago, I haven't strayed from the brand. Their cases have protected my phone when I've dropped it... their screen protectors stuck better than a lot of others and their rings don't come off unexpectedly. They have the cutest cases and so many options. I love them all.

Date of experience: February 6, 2019

Overview

Velvet Caviar has a rating of 3.1 stars from 393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Velvet Caviar most frequently mention customer service, phone case and high quality. Velvet Caviar ranks 4th among Mobile Accessories sites.

service
52
value
53
shipping
52
returns
33
quality
49
This company does not typically respond to reviews
+101