Velvet Caviar
Questions & Answers

Here’s what buyers have asked with answers from Velvet Caviar staff and previous consumers.

8
questions answered
0%
answered within 1 day
Answer:
Hello Madison! Which case are you inquiring about?
By Emily S., over a year old

Answer:
Hello Rhonda! Yes, you will need to peel the film off the back of the ring to expose the adhesive :)
By Emily S., over a year old

Answer:
Hello Alice! Our clear cases do not turn yellow over time :)
By Emily S., over a year old

Answer:
Hello Amberlynn! I'm sorry to hear about the ring issue! We suggest that you make sure you press on the back plate of the ring from all edges and hold it for 20-30 seconds. Also, check to make sure the ring is sticky on all areas of the adhesive. We also suggest leaving it applied to the case & under something heavy overnight! The rings adhesive is meant to stick on any of our matte or gloss cases. It's best if you apply it immediately and press down on it hard to ensure it sticks firmly. However, rest assure the ring should adhere properly to your case if it is from Velvet Caviar :) Let me know if this helps!
By Emily S., over a year old

Answer:
Hi Alese! Our cases drop test certified at 8ft :)
By Emily S., over a year old

Answer:
Hi Christina! Which case are you inquiring about?
By Emily S., over a year old

Answer:
They're definitely good quality. I wouldn't hesitate. I have the pink glitter case and holo flakes case and holo heart. All are gorgeous and I've had the holo flakes case over a year no issues and the pink glitter and holo hearts for about 6 months
By Calea M., over a year old

Answer:
Push your finger through the camera port as your pulling it off the top.
By Melissa O., over a year old


Have a question?
Ask to get answers from the Velvet Caviar staff and other customers.


Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?