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Velvet Caviar

How would you rate Velvet Caviar?
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Florida
1 review
0 helpful votes
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The best
March 15, 2019

The best cases around. If you want descriptions of cases and want to get exactly what you ordered, this is the place! VelvetCaviar has amazing quality cases, easy to remove, slim and smooth. Cutest patterns and styles, great for all the occassions!

Date of experience: March 15, 2019
Colorado
1 review
0 helpful votes
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I LOVE VELVET CAVIAR!
February 6, 2019

I've purchased cases from Velvet Caviar a couple of times, never had an issue! They're fast with delivery, the case always looks the way it does in the photo, and their customer service is AMAZING! The price is great for the quality you get, their cases are extremely protective. (Trust me I drop my phone a lot) I WOULD definitely recommend 10/10!

Date of experience: February 5, 2019
New York
1 review
0 helpful votes
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Gorgeous case
March 6, 2019

I got the holo moonstone case for my Note 9 and it's beautiful. It's comfortable to hold. The case is durable yet flexible and doesn't feel heavy. The buttons that are covered are comfortable to press. I dropped my phone a few times and dont see anything on my phone or phone case yet.

Date of experience: March 6, 2019
Indiana
1 review
1 helpful vote
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Best purchase ever
March 20, 2019

It was so hard to cjoose which case I wanted but I ultimately went for the red camo for my iPhone XR and I love it! Shipping was super fast, the case is super sturdy, easy to get on and off and so pretty to look at! I've gotten so many compliments on it

Date of experience: March 20, 2019
California
1 review
0 helpful votes
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I love my case and my matching phone ring! They were more than happy to help me out when my original phone ring wouldn't stick. They easily and happily replaced it for me. Excellent customer service and excellent quality of phone case. I feel like my very expensive phone is well protected

Date of experience: February 13, 2019
Texas
1 review
0 helpful votes
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VC for life!
September 14, 2018

I ordered my Holo Moonstone case with matching ring & was extremely happy with the products, it was better than I imagined! First the service from VC is flawless. I messaged the FB page with some questions & received replies within an hour. When I ordered my set, it arrived about 3 days early! It's mesmerizing and so pretty AND durable. The case feels / is sturdy & has a matte texture so it isnot slippery. Top quality! Never buying a case from anyone else again

Date of experience: September 13, 2018
Georgia
1 review
4 helpful votes
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Buttons hard to push
January 1, 2018

So I was really excited for my phone case to arrive! It finally did and I immediately put it on my phone. I have the iPhone 6s Plus. I preferred the black holographic case which is beautiful. The biggest issue I have is that the volume buttons and the on and off button are super hard to press. They dont catch on so Im constantly stuck on the phone screen trying to get it to shut off or turn on. And then we I do get it. The volume button gets pressed and it just is really annoying. Thats the biggest glad this case has. At least for me. Im almost to the point where Im just
Not going to use the case anymore. Because when youre in a rush. Theres not time to play with the buttons. The phone just had to stay with the home screen open and its annoying. Sadly with this experience I wont waste 25 dollars plus shipping on their cases again.

Date of experience: January 1, 2018
Wisconsin
1 review
1 helpful vote
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I have bought five phone cases all with matching phone cases from Velvet Caviar and my over all response is the I ABSOLUTELY love them all! They are so cute and they protective as well. I had come into an issue with one of the rings that bought and customer service got back to me right away! Overall, Great products and great company!

Date of experience: March 7, 2019
Mel G.
Hawaii
1 review
0 helpful votes
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Just wanted to say how much I love my case from this website! I also get a little hesistant to order cases online since I like to make sure the screen is properly protected (I drop my phone a lot lol) and this one is fantastic! My phone is completely protected and the case is adorable I've gotten so many compliments on the case. Great customer service and overall great experience!

Date of experience: February 13, 2019
Oklahoma
1 review
0 helpful votes
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Vintage Butterfly Case
October 9, 2020

Great case!
This case is gorgeous! The butterflies are really pretty colors and it looks great with my black iPhone XS. The case itself is clear and it protects my phone to the max it's really thick and lifted so my screen does not get sratch.

Date of experience: October 9, 2020
California
1 review
0 helpful votes
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PERFECT!
October 9, 2020

I absolutely love my tie dye MacBook case! It arrived here faster than I thought considering that there are delays. I get complements every time I use my laptop! I had no idea that I was going to get stickers ( I thought that was limited edition) I was so surprised and I added my Bossy sticker in the middle and I think it's looks really cute Thank you for always keeping me a satisfied customer!

Date of experience: October 8, 2020
New York
1 review
0 helpful votes
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Excellent Case!
February 21, 2019

I bought this as a birthday gift for myself. I am in love with this case! It's super durable as I've dropped my phone countless times since I've had it. Such a great case for the price! I love it! I highly reccomend this case!

Date of experience: February 20, 2019
Colorado
1 review
0 helpful votes
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Cute and durable cases!
October 20, 2020

I've ordered from velvet caviar twice now and I LOVE their cases! They are super durable and really protect your phone but they are super cute! I prefer their cases over competitors because their prices are perfect WITHOUT coupon codes, and then if you have a coupon code it's the best price! I always get compliments when I have a velvet caviar case on my phone

Date of experience: October 20, 2020
Georgia
1 review
0 helpful votes
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Best Cases Ever!
September 11, 2020

The Holo Nebula Case is by far the best case I'd ever had. This case is amazing! It looks so pretty when it is in the sun. The colors that show are a beautiful. Not only is the case beautiful... it is also super durable!

Date of experience: September 10, 2020
California
1 review
1 helpful vote
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In love with these cases
February 22, 2019

This is my second time purchasing from Velvet Caviar. My firt purchase I did because I had just cracked my phone over it falling on the floor where the case I previously had fell out. I was interested in the product but was not fully commited to the full price items. I purchased items on sale to try it out and I loved them! I bought the case and the ring holder and I get so many compliments and honestly I rarely drop it. Now my second purchase is the Carli Bybel collab. I paid full price for this limited edition case and am soo beyond excited to receive it. Overall I had no problems with shipping or customer service. I received an email with my confirmation and tracking info and surely things went smooth. I am looking forward to new styles and growing my little phone case collection with Velvet Caviar.

Date of experience: February 21, 2019
Canada
1 review
0 helpful votes
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I have been a customer of Velvet Caviar for a long time. What I love about this company for they're phone cases specifically over any other company is that they're always coming out with AMAZING designs and they listen to feedback from their customers in regards to help and styles that customers want to see with the cases. The quality of the cases are SO WELL MADE. They're protective but not too thick and not too thin so you can still enjoy the light weight of the phone WHILE it's being protected. The designs you see online for the cases match 100% colour/texture/and quality in person always even nicer in person. If it looks amazing online can you then imagine how it looks in person? AMAZING. It's a very high quality case where the designs never get damaged or "worn out" or faded. I highly recommend shopping with Velvet Caviar 10/10.

Date of experience: September 18, 2020
Maryland
1 review
0 helpful votes
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Best Site Ever!
September 11, 2020

Personally I wish I could've find out about this site before, I love it and I'm totally obsessed! I ordered myself the original geode case and a matching ring as well and I completely love it, the durability of both are GREAT even bought my sister a case/ring and she loves them as well and even though the delivery doesn't get here within those 3 days (I believe mines came in like 5 days) it's still totally worth the wait and the price range is very appropriate, it's not too pricey but let's face it if you want something that's actually good quality it's worth a decent amount of money! All in all I can't express my love for the site enough I def plan on buying more products very soon!

Date of experience: September 10, 2020
North Carolina
1 review
0 helpful votes
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Good stylish cases
January 11, 2021

I purchased my 2nd AirPods case from Velvet Caviar, and as always the shipping was fast and the case definitely protects my air pods. I love the design and the heart shaped keychain is a pretty touch. I have also purchased a lot of phone cases from here and the quality and style is always amazing as well. Would definitely recommend this business.

Date of experience: January 11, 2021
Australia
1 review
0 helpful votes
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No Transparency
November 23, 2020

I placed an order for two iphone 12 pro cases, wasn't marked anywhere that it was a pre-order, on my confirmation email there was no mention at all that this was a pre-order and I'd have to wait 40 days for my order just to ship. I emailed customer service to see if my order would be shipped and they said "start shipping by November." I later found out that by november means november 23rd lol. This should have been clearly described on the website that this phone model wouldnt ship until the end of november. I won't be ordering again. I'm sure the cases are fine quality but not worth the hassle.

If they had meant to put a disclaimer and forgot, an email should've been sent out to customers to let them know so at least we wouldn't be guessing about where the products we paid for are. Their website is also not letting me post a review.

Date of experience: November 23, 2020
Emily S. Velvet Caviar Rep
over a year old

Hi Katie! Thanks for taking the time to share your feedback with us, we apologize for any confusion or misunderstanding regarding your iPhone 12 order. All iPhone 12 cases were made for pre-order. The preorder is mentioned in the description of each case as well as the estimated ship date for each pattern. We also sent out an email last week to all orders containing iPhone 12 cases with an update regarding delays and shipping. I'm happy to take a look at your order further if you would like to share your order information or send our team an email.

New York
1 review
0 helpful votes
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Great customer service!
January 15, 2019

My Velvet Caviar Experience

I received a beanie hat from Velvet Caviar for Christmas. Initially I wasn't happy with my product because when the pompom came it was crushed and tad bit smaller then I expected. I emailed them and let them know about my concerns. Lexie was very understanding and offered to send me a brand new hat. That made me happy because I always wanted a beanie hat from them. Even when issue came up with mail carrier they still offered their assistance... i ended up locating my package. My hat was perfect. In the end I will say it was great experience. Not
A lot of retailers/businesses that actually care about their customers. I felt that they treated me very kindly and showed me that it's not just about taking customers money. I will be shopping with them in the future.

Date of experience: January 14, 2019

Overview

Velvet Caviar has a rating of 3.1 stars from 393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Velvet Caviar most frequently mention customer service, phone case and high quality. Velvet Caviar ranks 4th among Mobile Accessories sites.

service
52
value
53
shipping
52
returns
33
quality
49
This company does not typically respond to reviews
+101